We care about Carers Southend Carers Forum Progress Report to the Community Services Scrutiny Committee 18th January 2007

We care about Carers Who is a Carer? A Carer is a person whose life is restricted through choosing to look after a relative or friend who is physically or mentally ill – or simply frail.

We care about Carers Background Information Late 1990s - SAVS identified a gap in the local Voluntary Sector market Southend Carers Forum launched Supported by Southend B C and the NHS Registered charity Limited company by guarantee

We care about Carers Directors/Trustees 10 Directors/Trustees All are either currently active Carers or ex-Carers

We care about Carers Importance of Carers

We care about Carers 15,945 Carers in Southend 10% of Population 20% of Population - Carers/Cared For 15,

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People who are Carers by Age Groups

We care about Carers Southend- Proportion of People F/M who are Carers by Age Groups

We care about Carers Southend - Proportion of Carers by the Hours Caring in Week by Age Groups

We care about Carers 15,973 Carers provide: 17.7 million hours of care in a year £ 177 £ 10 per hour

We care about Carers 3,229 Carers provide over 50 hours of care a week 20% of Carers £ 92 million or 52% of the worth of care

We care about Carers Roles of Southend Carers ’ Forum Provide support for Carers Ears of Carers Voice of Carers

We care about Carers Support Groups The SAVS Centre Leigh - St Michael ’ s Baptist Church Shoeburyness - Salvation Army Centre Grosvenor Hotel - Alzheimer ’ s/Dementia Westcliff-on-Sea - Trinity Family Centre Eastwood - St David ’ s Church The Saves Centre - Beyond Caring

We care about Carers Support Groups 7 Support Groups meetings a month 72 Support Group meetings a year Lunch/buffet provided at all meetings

We care about Carers Information Meetings at the SAVS Centre Continuing Care Entitlements and Benefits Legal Issues Stress Mental Health Alzheimer ’ s/Dementia Etc..

We care about Carers Carers ’ Week Southend Carers Forum - 6 events 12 events provided by other organisation - Southend Carers Forum assisted with the management

We care about Carers Have you attended any of the Forums events or conferences?

We care about Carers Over 700 Carers have attended to at least one of our meeting.

We care about Carers Helpline Telephone calls

We care about Carers Helpline Telephone calls January102 February106 March105 April126 May191 June174 July175 August140 September133 October159 November156 December126

We care about Carers Helpline Telephone calls January102 February106 March105 April126 May191 June174 July175 August140 September133 October159 November156 December126 1,693 calls in year

We care about Carers Helpline Telephone calls January102 February106 March105 April126 May191 June174 July175 August140 September133 October159 November156 December126 1,693 calls in year 141 calls a month

We care about Carers Roles of Southend Carers ’ Forum Provide support for Carers Ears of Carers Voice of Carers

We care about Carers Ears of Carers This is all about understanding the issues, problems and concerns of Carers –Support Group meetings –Surveys –Enquiries

We care about Carers Roles of Southend Carers ’ Forum Provide support for Carers Ears of Carers Voice of Carers

We care about Carers Voice of Carers We take every opportunity to: –Represent Carers –Speak on behalf of Carers So that statutory authorities and the voluntary sector are aware of the issues facing Carers

We care about Carers Issues facing Carers There is great scope to improve: –Information for Carers –Support for Carers –Care for Carers

We care about Carers Carers’ Survey 2005 Sample : 37% Southend Carers’ Forum We care about Carers

How would you rate the overall service provided by the Forum?

We care about Carers How would you rate the overall service provided by the Forum?

We care about Carers How would you rate the overall service provided by the Forum? 87%

We care about Carers How would you rate the quality of the advice and information provided by the Forum?

We care about Carers How would you rate the quality of the advice and information provided by the Forum?

We care about Carers How would you rate the quality of the advice and information provided by the Forum? 86%

We care about Carers How would you rate staff performance and attitude?

We care about Carers How would you rate staff performance and attitude?

We care about Carers How would you rate staff performance and attitude? 85%

We care about Carers How would you rate the events and conferences held/arranged by the forum?

We care about Carers How would you rate the events and conferences held/arranged by the forum?

We care about Carers How would you rate the events and conferences held/arranged by the forum? 87%

We care about Carers What issues would like to hear discussed at these events?

We care about Carers How would you rate the help and/or advice you were given on our telephone helpline?

We care about Carers How would you rate the help and/or advice you were given on our telephone helpline?

We care about Carers How would you rate the help and/or advice you were given on our telephone helpline? 74%

We care about Carers How would you rate the Carer ’ s Hand Book?

We care about Carers How would you rate the Carer ’ s Hand Book?

We care about Carers How would you rate the Carer ’ s Hand Book? 91%

We care about Carers We have established a community... Reduced social exclusion Opportunity to unburden worries, problems, concerns - even grief Helped Carers to address problems Advised Carers on their rights and entitlements Enabled Carers to understand the medical issues better We have created happiness

We care about Carers It takes time... To establish a network of Carers To establish a network of support groups To win the respect and confidence of Carers We want to continue and develop our services for Carers We want to help and support more Carers We need your support

We care about Carers We have a vision

We care about Carers Carers ’ Centre

We care about Carers Thurrock Carers ’ Centre Dedicated Carers ’ Centre 10/12 staff Open 7 days a week Provides a comprehensive range of services Provides instant assessments for Carers Runs 2/3 houses for respite £ 1,000,000 budget £ 250,000 - Carers Grant

We care about Carers Proposal Southend Carers Forum would like to propose a joint project with Southend BC to examine the Thurrock Carers Centre - with the view setting up a Southend Carers Centre