Market Position Statement Voluntary Sector Forum 26 May 2015

Purpose of the session  Provide updates on progress so far on:  Market shaping and  Market Position Statement (MPS)  Engaging with voluntary sector market  Discuss next steps

Market Shaping  The Care Act places new duties on local authorities to facilitate and shape their market for adult care and support as a whole, so that it meets the needs of all people in their area who need care and support, regardless of the way it is funded.  Voluntary sector has a role as: o Provider of services o To help influence and shape the market Example: Help to live at home event – April 2015

Market Shaping / making a difference for residents Duty on councils to facilitate diverse, sustainable, high quality services in their area. Benefits will include:  Providing people with meaningful choice regardless of who pays for their care  Greater focus on outcomes and wellbeing  Promoting quality services which include appropriately trained workforce  Providing services that respond to the fluctuations and changes in people’s care and support needs

Updates on progress so far Market Position Statement (MPS) event held 22 January 2015 Details on the event: dult_social_care_policy/the_care_act/care_act_providers/care _act_providers_events.htm dult_social_care_policy/the_care_act/care_act_providers/care _act_providers_events.htm  Provider Reference Group set up and meeting monthly  Engagement Plan agreed by the MPS Steering Group and signed off by the Provider Reference Group (Engagement Plan to be published pending Care Delivery Board approval)

Provider Reference Group AreaDetails Membership Wide range of providers from following areas : home support, learning disabilities, nursing and residential care homes, personalisation, voluntary sector (e.g. CILS and Carers Hub) Frequency Monthly Role and responsibilities of the group Review the current Market Position Statement and highlight areas for development and clarification Represent the views of their sector fairly Develop ideas and generate solutions in order to provide high quality services for residents of Richmond Promote innovation and partnership working Liaise with others outside the Group about ideas for improvement Promote greater understanding of the total market for care and identify any gaps in provision. Be aware of, and actively support improvements in business efficiency

Outcomes of market engagement Market Transparent Collaborative FairQualitySustainableDiverse

How can voluntary sector organisations influence the market shaping process Engaging with the Council and its partners as part of:  Community involvement – influence of users, carers and communities  Strategic involvement - ensuring that voluntary sector has a voice in shaping the market  Ongoing engagement - via regular communication with the provider market via the Provider Forums  The commissioning cycle for incoming procurement exercises - (information sharing; consultation or engagement; participation and co design)

Mar Apr May June July Oct Sep Aug Feb Jan Mar Apr Level of engagement in 2015/2016 Nov Dec Learning Disabilities Residential and Supported Living Services – Additional Phases Supporting people (Tenancy Support, Domestic Abuse) Help to Live at Home Carers Hub Service Advocacy Services Home Maintenance service Community Equipment World Rugby Cup Community engagement Ongoing engagement via different Provider forums

Examples of engagement EventDate Engagement categorySymbol Carers Week8 -14 June 2015Community engagement Elder Abuse Awareness Day 15 June 2015Community engagement National Homecare Open Day 20 May 2015Community engagement Dignity in Care AwardsTbc - July 2015Community engagement Disability Awareness Day 12 July 2015Community engagement Disability Week 6 – 14 July 2015Community engagement Prudential Ride London1-2 August 2015 One Off Community engagement World Alzheimer`s Month August 2015Community engagement National Dementia Carers Day September 2015Community engagement

Next steps  Refresh the Market Position Statement document in partnership with the Providers Reference Group by August 2015  Hold a launch event in September 2015 for the Market Position Statement  Continue to work in partnership and co design services with all relevant stakeholders to meet the residents` care and support needs

Questions/suggestions Anca Costinas Joint Commissioning Manager