NiaTx Project 2013

 Big Aim:  Reduce (re-) hospitalizations due to gaps in service delivery when consumers’ needs are immediate, multiple, and/or exceed existing plan of care  Small Aim:  Create a plan to evaluate and assist consumers within 48 hrs to reduce duplication of services, staff time, and that is person centered  Changes: 1. Defined Intervention Therapist position 2. Trained all SCDHS staff in team process and collaboration 3. Implemented monthly work group meetings for administration and staff to enhance intra-agency communication

 Big Aim:  Reduce (re-) hospitalizations/out of home placements for children and youth due to gaps in services delivery when consumers’ needs are immediate, multiple, and/or exceed existing plan of care  Small Aim:  Initial contact with family will be made within 48 hours of referral  Intervention Recovery Plan and Crisis Plan (if needed) will be completed within 30 days of initial contact  Facilitate family/consumer engagement in needed and appropriate services within 6 months  Changes: 1. Hired/implemented Intervention Therapist position within the Mental Health and Recovery Services Unit 2. Introduced position to each unit 3. Developed a referral process and billing sequence 4. Continued monthly collaborative work group

March-September 2013  Scope of services divided in 2 tracks to respond to needs of Sauk County  Complex crisis cases involving families are routed for interventionist assignment via MHRS manager  OR internal staff can make referrals by first discussing with unit supervisors, then by referring to MHRS manager  100% of families assigned contacted within 48 hours  Intervention plans created within 30 days (if needed)  Crisis Plans 100%  Recovery Plans 66%  Within 6 months families have been transitioned to services as needed, both within county programs and to outside community providers

 Formalize a family assessment tool and the process for disseminating this information to stakeholders  Collect and analyze data compared to prior years once sample size is larger or a full year of implementation has passed  Better define appropriate referrals to the Intervention Therapist  Develop alternative resources to address gaps, ie. child psychiatry, respite, parent coaching  Further consider SCDHS response to consumers who don’t share the goal of reducing hospitalizations/out of home placements  Consider expanding services to adult consumers within a family unit

$4,800.00$1,  On-call response  On-call crisis worker assesses for hospitalization with a “snap shot” of the family needs.  If unable to divert, minimum costs incurred include 3 days of hospitalization under an emergency detention.  If hospitalization is diverted, limited follow-up is provided, leading to higher likelihood for future crisis.  Early Intervention Response  Case is routed for Intervention to stabilize the child in a least restrictive setting and evaluate underlying familial needs.  A Children’s Services Crisis Network home is used for 5 days while assessment and services are arranged.  Follow-up crisis intervention is provided for 2 months until family is stable.