1. Eau Claire county niatx project 2018
Lita Prorok
Jeff Wright

2. BIG AIM: Reduce readmissions while also reducing our overall ED numbers.
SMALL AIM: Increase the use of adult crisis stabilization as a lesser restrictive outcome in crisis assessments from the 59% average monthly utilization rate in Target utilization is 80%
Big and small aim

3. Collaboration occurred with Midway in regards to “higher risk” clients that may come to their facility
Additional training occurred with NWC crisis staff in regards to crisis stabilization and Midway facility
Letter was sent to local hospitals reminding them of crisis stabilization and when to utilize such
Training was offered but none showed interest
Reminder was sent to hospitals again 1 ½ months later
What did we do?

4. Statistics Prior to Project
Statistics After
152 emergency detentions
7% readmission rate
46% crisis stabilization utilization rate
108 emergency detentions
6% readmission rate
58.2% crisis stabilization utilization rate
July had 83% utilization
August had 93% utilization
Other months were low in numbers, which may be due to overall crisis contacts being lower in general
results

5. We have adopted the plan as there were increases in crisis stabilization use
Will continue to provide reminders and additional education to crisis staff and hospitals on crisis stabilization services
Placement at Midway also assisted clients in getting further services with ECC DHS, such as starting CCS
We may be adapting the plan as well
Eau Claire DHS will be having conversations in 2019 about additional crisis stabilization options
What’s next?