UPDATE TO MCC BOARD OF TRUSTEES October 20, 2008 Steve Robinson, AQIP Coordinator Mott Community College

AQIP Update: October 2008 TODAY’S PRESENTATION AQIP Quality Framework 3 Quality Cycles Action Project Updates (& Reviewer comments) Strategy Cycle/Systems Portfolio Systems Portfolio Timeline Phase I “Champion Groups” Systems Portfolio

3. Understanding Students’ and Other Stakeholders’ Needs 4. Valuing People 5. Leading and Communicating 6. Supporting Institutional Operations 8. Planning Continuous Improvement 9. Building Collaborative Relationships 1. Helping Students Learn 2. Accomplishing Other Distinctive Objectives 7. Measuring Effectiveness AQIP QUALITY FRAMEWORK

THREE IMBEDDED IMPROVEMENT CYCLES Academic Quality Improvement Program cycles of continuous improvement ACTION: Every Year Action projects submitted to NCA and replaced as completed. STRATEGY: Every 4 Years MCC maintains a Systems Portfolio, participates in a Strategy Forum, and has a Systems Appraisal performed by peer reviewers ACCREDITATION: Every 7 Years Reaffirmation of accreditation as MCC demonstrates continuous improvement and fulfillment of NCA criteria

Identify area for improvement Define current situation Analyze current situation Develop an improvement theory Implement best strategies Monitor results Adjust, standardize, or plan further Degree Audit AP Identify area for improvement Define current situation Analyze current situation Develop an improvement theory Implement best strategies Monitor results Adjust, standardize, or plan further Professional Development AP Identify area for improvement Define current situation Analyze current situation Develop an improvement theory Implement best strategies Monitor results Adjust, standardize, or plan further Experiential Education AP

Identify area for improvement Define current situation Analyze current situation Develop an improvement theory Implement best strategies Monitor results Adjust, standardize, or plan further Data Integration/Faculty Assignments AP PROJECT DESCRIPTION: The primary objective of this project is to implement credit and non-credit assignments systems that promote data integration within or, when necessary, in conjunction with Datatel. SPONSORS: Amy Fugate, Mark Kennedy TEAM MEMBERS: Cheryl Bassett, Ken Boldig, Bernadette Coleman, Crystal Croffe, Sylvia Green, Phyllis Holbrook, Gail Ives, Joe King Wendy LaCroix, Patricia Markowicz, Ethel Mason, Jennifer McDonald, Brenda Phillips, Lynne Reynolds, Dolores Sharpe, Chuck Thiel, Linda Uren

Action Project Reviewer Comments "Even though there have been setbacks with your project, the team and institution appears committed to continuing the project.” [Degree Audit] “It is obvious you are working for the best of your students (helping students learn #1) but are also concerned about your employees at the college (valuing people # 4).“ [Degree Audit]

Action Project Reviewer Comments "By providing these opportunities for participation and establishing multiple ways all College employees can stay informed about the project, MCC has demonstrated that it understands employees needs as stakeholders.” [Professional Development] "Working with an external facilitator has proven to be a very wise move for the successful development of the project. The facilitator has ignited and directed the Team’s energies without usurping the Team’s decision- making responsibilities or undermining the collaborative nature of successful CQI processes.“ [Professional Development]

THREE IMBEDDED IMPROVEMENT CYCLES Academic Quality Improvement Program cycles of continuous improvement ACTION: Every Year Action projects submitted to NCA and replaced as completed. STRATEGY: Every 4 Years MCC maintains a Systems Portfolio, participates in a Strategy Forum, and has a Systems Appraisal performed by peer reviewers ACCREDITATION: Every 7 Years Reaffirmation of accreditation as MCC demonstrates continuous improvement and fulfillment of NCA criteria

What Is The AQIP Systems Portfolio? Part of the 4-Year AQIP “Strategy Cycle” page (double-spaced) public portfolio describing fundamental institutional systems Covers the nine AQIP Categories, describing processes, results, & improvement in each system Shows evidence that the institution continues to meet the Higher Learning Commission's five Criteria for Accreditation

3. Understanding Students’ and Other Stakeholders’ Needs 4. Valuing People 5. Leading and Communicating 6. Supporting Institutional Operations 8. Planning Continuous Improvement 9. Building Collaborative Relationships 1. Helping Students Learn 2. Accomplishing Other Distinctive Objectives 7. Measuring Effectiveness AQIP QUALITY FRAMEWORK Questions About Each Category

AQIP Systems Portfolio Structure 9 sections, one on each of the AQIP Categories 3 types of questions: – Process: What do we do? How do we do it? – Results: What are the outcomes of what we do? How do we know? – Improvement: Have we improved? How do we set targets/goals for improvement? 137 questions total

Systems Portfolio Timeline PHASE I: [Sep/Oct/Nov] Evidence gathering, database population PHASE II: [Dec/Jan/Feb] Writing, revision, building tables, graphs, etc. PHASE III: [Mar/Apr/May] Editing, revision, internal/external stakeholder review, print & online publishing DEADLINE: June 1, 2009

Phase I: Evidence Gathering Five “champion groups” organized to kick-start evidence gathering and database population Each group has specific questions assigned to it; activities will vary from group to group depending upon the question and context A team of “Systems Portfolio Database Users” is meeting to update and maintain the database.

SEP OCT NOV GROUP A [1] Helping Students Learn [3] Understanding Student/ Stakeholder Needs Group Leaders: Amy Fugate / Dolores Sharpe 40 QUESTIONS TOTAL GROUP B [2] Other Distinctive Objectives [6] Organizational Operations [9] Collaborative Relationships Group Leaders: Scott Jenkins / Jennifer McDonald 36 QUESTIONS TOTAL GROUP C [4] Valuing People [5] Leading and Communicating Group Leaders: Mark Kennedy / Jane Cera 34 QUESTIONS TOTAL GROUP D [7] Measuring Effectiveness Group Leaders: Gail Ives / Susan Edwards 12 QUESTIONS TOTAL GROUP E [8] Planning CQI Group Leaders: Larry Gawthrop / Larry Koehler 15 QUESTIONS TOTAL Phase I: “Champion Groups” Phase II: Writing/Revision

Systems Portfolio is a living document Relational database—always changing, always current Not a “3-Ring-Binder” type report Capable of generating reports on all AQIP Categories, Criteria, and MCC Strategic Objectives Runs in MS Access on any MCC Desktop Systems Portfolio Database