1 Improving Dementia Care Isela Mercado, MSHM Clinical Project Manager Health Services Advisory Group of California, Inc., (HSAG of California)

2 HSAG of California: Improving Dementia Care What has your organization been doing to improve dementia care?  Hosting learning and action network (LAN) sessions  Conducting nursing home on-site visits  Creating an antipsychotic medication reduction toolkit –Working with the California Association of Health Facilities (CAHF)  Conducting Webinars

3 What do you see as the priorities for moving forward?  Continued Quality Assurance & Performance Improvement (QAPI) education for nursing homes.  Nursing home education on person-centered care approaches to understand “needs-driven expressions” in residents with dementia.  Improvement in care transitions across the care continuum related to caring for individuals with dementia. HSAG of California: Improving Dementia Care (cont’d)

4 What do you hope to accomplish through this partnership?  Continued statewide support with improving dementia care and reducing of off-label use of antipsychotics through education, training, and engagement of key stakeholders and nursing homes. HSAG of California Improving Dementia Care (cont’d)

5 Contact Information Isela Mercado, MSHM Clinical Project Manager HSAG of California

6 This material was adapted by Health Services Advisory Group of California, Inc., the Medicare Quality Improvement Organization (QIO) for California, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. CA-10SOW We convene providers, practitioners, and patients to build and share knowledge, spread best practices, and achieve rapid, wide-scale improvements in patient care; increases in population health; and decreases in health care costs for all Americans.