ADDING VALUE TO EVERY BUSINESS JOURNEY

TODAY’S JOURNEY Partnership Update Survey Results Increasing Hertz Share

Partnership Update Increased Financial Support for CBTG 10.6% Q Hertz “Coupons” listed on CBTG Website Quarterly Newsletter and Special Offers distributed to Group Hertz Reps assigned to CBTG agencies receiving regular updates from me Participation in 2 quarterly meetings in 2011 “One-off” Assistance being provided as requested All 2011 financial contract deliverables have been met

Survey Results May 2011 Meeting I asked you to tell me 3 things Hertz could do better to grow our business with your company - 4 responses received with the following suggestions: Hertz Reps can and will work with you to customize Blackout Dates to meet the needs of your clients 1.Work with us on Blackout Dates for clients – Hertz Reps can and will work with you to customize Blackout Dates to meet the needs of your clients For one-off leisure rate matches, send screen shot to your Hertz Rep. For contract rate matches, Hertz currently aggressive in approach to account acquisition 2.Rate Match – For one-off leisure rate matches, send screen shot to your Hertz Rep. For contract rate matches, Hertz currently aggressive in approach to account acquisition Current program is being reviewed by Hertz Senior VP Global Sales for improvement 3.Better Agent Incentives – Current program is being reviewed by Hertz Senior VP Global Sales for improvement Suggestion sent to Global IT for review 4.Ability to help a client with a “res in progress” without the contract # (Avis can access by company #) – Suggestion sent to Global IT for review Yes – details included later on 5.Is President’s Circle still in existence and if so what is criteria for membership? – Yes – details included later on one-way pricing now available for BAP (base + $.38/mile). For larger accounts, work with Hertz rep to incorporate flat one-way pricing as needed by client 6.Need lower one-way rates – one-way pricing now available for BAP (base + $.38/mile). For larger accounts, work with Hertz rep to incorporate flat one-way pricing as needed by client Rep notified about comment 7.Would like to see rep in our office more – Rep notified about comment Special offers being sent as PDFs to group 8.Want “Savings s” we could directly to clients – Special offers being sent as PDFs to group

How Can You Increase Hertz Share? 1.Use the CBTG CDP # 2.New Hertz BAP Program 3.Promote New Hertz Improvements 4.Tools You Can Use 5.Items Included Today

Everybody Wins When You Book Hertz! CDP # Use the CBTG CDP # and get Preferred Rates & Preferred Commissions. Your clients receive discounted rates and You earn 10% commissions on Weekly & Weekend Rentals.

Now, the Hertz Business Account Program has even more benefits: Lower Daily Rates Lower Weekly Rates Lower Monthly Rates Lower Rates on specialty vehicles such as SUVs and Minivans Lower Rates at Neighborhood Locations One-Way Rates now available Rentals now available for age 20+ As a reminder, program benefits are: Benefits for your Clients Up to 20% Off Hertz Business Travel Rates Free Rental Days Earn 1 credit for every qualified rental day 15 rental credits earn a Free Rental Day Certificate Customized Billing Options Employees can earn their own free days through Hertz #1 Awards ® Complimentary membership in Hertz #1 Club Gold ® Benefits for your Agency 10% Commission 5% commission on all bookings made with the Hertz Business Account CDP# 5% Agency Referral Bonus* $50 Hertz Rental Certificate when newly enrolled account completes their first rental Better BAP Override Scale Quarterly Market Share Bonus Benefits for your Front-Line Agents Free Rental Day Certificate for every new account enrolled 10 Agent Gold Rewards ® Points on qualifying rentals of 3 days or longer NEW

BAP Fixed Pricing You Can Sell

9 Hertz Improvements in 2011 From Hertz: John Smith, Welcome to Newark. Hertz is at Airtrain station P3. Your Chevrolet Impala is in slot 107. Upgrades are available. No More Lines Mobile Gold Board Avoid the lines at the counter. Quickly sign up online and act like a VIP As soon as you land, we will message you your car, the location and all our great upgrade offers eReturn Gold Choice You have the choice: Instant switch & upgrade for Gold customers Your fastest experience yet! Drop the keys and go. We’ll do the rest and send you an eReceipt Video Kiosks Improving speed on- airport and creating 24/7 off-airport access

1. Book as a Gold Customer Hertz Gold Choice 4. Just hop in, drive to the exit gate and we’ll have you on your way 2. Your car is prepared and waiting – as booked or better 3. Or if you want something different, just go to the Gold Choice area and pick from any of the mid- or full-size cars available at no extra cost

HERTZ GOLD PLUS REWARDS ‘Hertz #1 Awards is the best travel rewards program, no one has ever heard of.” FAST  Rewards are Earned FAST Don’t Expire  Points Don’t Expire No Blackouts  We have Rewards with No Blackouts  Free to Join  Free to Earn Airline Miles  Exchange Points for Airline Miles International Destinations  Earn and Redeem in International Destinations VariedFlexible  Rewards are Varied and Flexible improved, enhanced, increased value  Plus stands for improved, enhanced, increased value…. This is just the beginning!!!!

Hertz Membership Levels

1. Hertz News Online Quarterly Online Newsletter. #1 resource for the latest information. Visit to sign up today! 2. Travel Agent Discount CDP # offers: Up to 20% off on Retail Rates 3. Agent Gold Rewards Hertz's Travel Agent Loyalty Program. Sign up at Tools You Can Use

Hertz Survey – Your Feedback is Needed! CBTG Partnership Summary CBTG Partnership Summary CBTG CDP Flyer CBTG CDP Flyer Q3 & Q4 Special Offers Q3 & Q4 Special Offers Gold Plus Rewards Flyer Gold Plus Rewards Flyer Agent Gold Rewards Flyer Agent Gold Rewards Flyer Cruise Flyer Cruise Flyer Hertz Rents to 20-Year Olds Flyer Hertz Rents to 20-Year Olds Flyer Items Included Today