HEB Transit: A Two Committee Approach to Stakeholder Involvement James Powell North Central Texas Council of Governments August 4, 2009

Overview Background Accomplishments Committee Structure Roles and Responsibilities Keys to Success Questions

Background Service began on August 1, 2006 Provides demand-response service to transportation disadvantaged individuals within the Cities of Hurst, Euless and Bedford Monthly trip passes distributed by partner agencies No fare to the customer Operated under contract by American Red Cross Funding provided by Job Access/Reverse Commute grant and matching community-raised dollars

Accomplishments Expanded hours from 8 hours daily to 12 hours 6:00 a.m. to 6:00 p.m. Monday thru Friday Provided 1000 th trip in April 2007 Won the 2007 Texas Workforce Commission “Service to Workers” Award Provided 5000 th trip in June 2008 Recognized as a United We Ride Useful Practice Cities of Hurst, Euless and Bedford awarded the 2009 Regional Cooperation Award for their contributions

Stakeholders North Central Texas Council of Governments (NCTCOG) United Way of Tarrant County Tarrant County Workforce Development Board Cities of Hurst, Euless and Bedford Faith-Based and Community Organizations: Catholic Charities Christ Memorial Community Church Colleyville Lion’s Club First Baptist Church, Hurst First United Methodist Church of Hurst Northeast Emergency Distribution (NEED) St. John the Apostle Catholic Church St. Michael Catholic Church / Christian Connection St. Paul United Methodist Church St. Vincent’s Episcopal Cathedral Church United Memorial Christian Church

Committee Structure Project Review Committee Meets monthly with 1 representative each from: NCTCOG ( Chair ) United Way of Tarrant County Tarrant County Workforce Development Board Faith-Based Contributors American Red Cross* United Way Transportation Initiatives Committee Meets bi-monthly with representation from: Cities Faith-Based Organizations Community Volunteers Project Review Committee Members * Non-voting member

Roles and Responsibilities Project Review Committee Project Management Contractor Oversight Budgeting Data / Ridership Reports Marketing / Public Relations United Way Transportation Initiatives Committee Fundraising Marketing Ideas Materials Distribution Community Outreach Advisory Capacity to United Way Representative

Keys to Success Requires a Project Champion Establish Clear Vision Define Roles and Responsibilities Be Inclusive Capitalize on Stakeholder Strengths Keep Focus on the Customer

Questions? Please do not hesitate to contact: James Powell Transportation Planner (817)