1. Access Services Inc. Access Paratransit Operations

2. Access Services Inc. (ASI) 44 Member Agencies 9 Member Board of Directors 27 Member Community Advisory Committee 15 Member Technical Advisory Committee

3. Americans With Disabilities Act (ADA) The eligibility process is based on criteria as defined by the Americans with Disabilities Act (ADA). Eligibility Evaluator review an applicant’s apparent functional ability to use accessible fixed-route transportation in Los Angeles County. Unrestricted Eligibility Trip by Trip Eligibility Temporary Eligibility

4. Americans With Disabilities Act (ADA) Six (6) service criteria Service Area Response time Fares Days and hours of service Trip purpose Capacity Constraints

5. Access Services Inc. (ASI) Fixed-route public transit is provided in a 1,550 square mile area In order to meet the member agencies’ ADA compliance requirements, ASI provides service within a 3/4 mile corridor on either side of all fixed-route bus or rail services provided by any of the 44 member agencies.

6. Access Services Inc. (ASI) Reservations for Next Day and Same Day services may be made between 6:00am and 10:00pm seven days per week For predictable and recurring trips, such as for work, dialysis treatment or school, Standing Order service is available but cannot exceed 50% of the available trips ASI is available 24 hours a day seven days a week, with limited service between 1:00am – 5:00am

7. Access Services Inc. (ASI) ASI is a shared-ride and curb-to-curb service similar to fixed route bus and rail services Limited Same Day Service Free Fare Program

8. Paratransit Operations Access Providers Customer Services Operations Monitoring Center (OMC)