Chapter 15 Human Resources Management pp. 255-267

Learning Objectives Why It’s Important Describe how a company attracts and rewards good employees. Explain what a human resources manager should consider about a job applicant. Define human resources management. Why It’s Important To get the most out of its workforce, a business has to find the right employees, properly train them, and evaluate their performances.

HUMAN RESOURCE MGMT Human resources management - the process of finding, selecting, training, and evaluating employees A business’s human resource is the people who work for it Employees provide the skills, knowledge, labor, and experience to make business productive

Job Description detailed outline of the duties, qualifications, and conditions required to do a specific job Compensation is how much the job pays and the benefits offered

What qualifications must a person have for this position? This job description lists the duties and responsibilities of a records assistant. What qualifications must a person have for this position?

3 main types of retirement plans are: Employee Benefits Pay attention to the health care, retirement benefits, and specific needs of your family 3 main types of retirement plans are: Pension: employer funds part of retirement Profit-sharing: employer contributes to your plan 401k: part of your check set aside for retirement employers often MATCH % of your plan

Job Recruitment Recruitment - actively looking for qualified people to fill a job Place ads in newspapers, magazines, at schools, or on the Internet Employment agencies, employees’ recommendations, or conventions are also ways to find qualified people

(Job application, Interview, Testing, References) The Selection Process 4 four steps to selecting the right candidate (Job application, Interview, Testing, References) - Your task to convince an employer that you can do everything in the job description well - Human resources managers want employees who can communicate well both in writing and verbally

The Selection Process Most companies will give little tests throughout their interview with applicants - A company will run a background check to verify certain information about you - A reference is someone who comments on a job applicant’s character and qualification for a job

The Selection Process - Employees must know how to do business in other countries - You may find knowledge you have about other countries to be a selling point for you someday (2nd language, experiences)

HOMEWORK Rd. Pgs. 261-265 Questions 1-3 on Pg. 265

Learning Objectives Why It’s Important Name ways employees are oriented, trained, and evaluated. List the ways an employee’s status might be changed. Why It’s Important To get the most out of its workforce, a business has to find the right employees, properly train them, and evaluate their performances.

Graphic Organizer The Staffing Process Job Analysis Forecasting Mr.Manning's Ch15 Notes Graphic Organizer The Staffing Process Job Analysis Forecasting Recruitment Screening Selection Orientation

Orientation - process of helping new employees adjust to a company HUMAN RESOURCES MGMT To develop employees: need to be oriented, trained, and evaluated Orientation - process of helping new employees adjust to a company Includes: Meeting other employees, Group orientation session, Receiving employee manual, Reading company’s code of ethics

Training and Evaluating On-the-job (OTB) training - learning a new job by actually doing it; under guidance of supervisor Group training - learning a new task/skill with group of other employees Performance appraisal - evaluation of how well an employee is performing - used to determine if an employee should get a raise, promotion, or new training

Promotion move to a higher-level job with more authority, responsibility, and pay important to consider how employee will adapt to a new job The Peter Principle - it’s possible for employees to be promoted until they reach a level at which they can no longer perform

Transfer A transfer is a move to another job within a company at the same level and pay usually transferred because the company moves or opens a new office

Separation leaving a company for any reason Voluntary separation - when employee resigns Involuntary separations – layoff & terminations A company that is losing $$ may need to downsize reduce the number of employees Layoffs are often temporary and an employee may be brought back if conditions improve

Separation If a layoff is permanent, a company might help employees find new jobs An employee can be fired, or terminated, for: - being late all the time, - doing a poor job, or - breaking company rules When training, counseling, and disciplinary action fail, termination is necessary Termination wastes company resources & the time invested in hiring and training an individual

HOMEWORK Pg. 266 Questions 2-6

Making an Ethical Decision Would you try to hire a woman because women were discriminated against until fairly recently? A: It is ILLEGAL to discriminate or make a hiring decision on the basis of many factors including gender, race, sexual orientation (gay or straight) and age

Making an Ethical Decision 2. Would you try to hire a man at a law firm because today fewer men are being trained as lawyers? A: (same as #1) It is ILLEGAL to discriminate or make a hiring decision on the basis of many factors including gender, race, sexual orientation (gay or straight) and age

Making an Ethical Decision 3. Would you ignore gender as an issue in hiring? A: To uphold the law, hire the person BEST QUALIFIED for the position.

Chapter 15 Human Resources Management