1. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 1 Managing Human Resources

2. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 2 Human Resource Management Planning for staffing needs Recruiting and hiring Training and development Appraising performance Managing compensation and benefits Overseeing employment status

3. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 3 Planning for Staffing Needs Estimate demand for employees Estimate supply of employees Perform job analysis Write job descriptions Write job specifications

4. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 4 Forecasting Supply and Demand Part-time employees Temporary workers Outsourcing

5. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 5 Evaluating Job Requirements Job analysis Job description Job specification

6. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 6 Recruiting Employees Internal searches Newspaper ads Internet ads Employment agencies Union halls Colleges Trade shows Headhunters Referrals

7. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 7 How Employers and Job- Seekers Approach Recruiting Look inside the company Networking and personal references Employment agency or search firm Unsolicited résumé Newspaper or Internet want ads

8. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 8 The Hiring Process First stage –Select qualified candidates Second stage –Screen candidates Third stage –Conduct interviews Fourth stage –Evaluate final candidates Fifth stage –Check references Sixth stage –Select the best candidate

9. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 9 Background Checks Employment verification Criminal records check Drug screen Reference checks Education verification Motor vehicle records

10. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 10 Hiring and the Law Equal Employment Opportunity Commission Negligent Hiring Immigration Reform and Control Act

11. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 11 Preemployment Testing Job-skills tests Psychological tests Drug tests

12. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 12 Training and Development Orientation Training Retraining

13. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 13 Appraising Performance Written evaluations 360-degree review

14. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 14 Administering Compensation Wages and salaries Incentive programs

15. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 15 Employee Benefits and Services Insurance Retirement benefits Employee stock-ownership plans Stock options Family benefits Other benefits

16. © Prentice Hall, 2004 Business in Action 2eChapter 13 - 16 Overseeing Changes in Employment Status Promotion Reassignment Termination Retirement