Wherever Your Path May Lead …. RTS Takes You There! New City Commissioner Presentation April, 2014

Transit Director (1) Transit Program Coordinator (1) Transit Program Coordinator (1) Account Clerks (3) Transit Maintenance Mgr. (1) Transit Maintenance Mgr. (1) Transit Operations Mgr. (1) Transit Operations Mgr. (1) Department Mktg/Comm Sup. (1) Department Mktg/Comm Sup. (1) Chief Transit Planner (1) Chief Transit Planner (1) Mktg/Comm Spec. (1) Planning Assistant (1) Transit Planners (2) Staff Specialist (2) TOTAL EMPLOYEES FTE* *does not include Senior Buyer or interns TOTAL EMPLOYEES FTE* *does not include Senior Buyer or interns Transit Operators (205) Transit Operators (205) Assistant Transit Operations Mgr.(1) Transit Supervisors (8) Scheduler (1) Safety and Security Supervisor (1) Customer Service Supervisor (1) Trainer (1) Dispatchers (3) Clerks (3) Assistant Transit Operations Mgr.(1) Transit Supervisors (8) Scheduler (1) Safety and Security Supervisor (1) Customer Service Supervisor (1) Trainer (1) Dispatchers (3) Clerks (3) Customer Serv. Support Spec. (2) Customer Serv. Support Spec. (2) Assistant Transit Maintenance Manager (1) Transit Fleet Supervisors (3) Transit Fleet Mechanic II (11) Transit Fleet Mechanic I (11) Transit Facility Supervisor (1) Vehicle Service Attendants (11) Parts Specialists (3) Maintenance Worker III (1) Maintenance Worker I (3) Assistant Transit Maintenance Manager (1) Transit Fleet Supervisors (3) Transit Fleet Mechanic II (11) Transit Fleet Mechanic I (11) Transit Facility Supervisor (1) Vehicle Service Attendants (11) Parts Specialists (3) Maintenance Worker III (1) Maintenance Worker I (3) Transit Services Coordinator ADA (1) Transit Services Coordinator ADA (1) Mktg/Comm Assistant (1) Mktg/Comm Assistant (1) Senior Buyer (1) Senior Buyer (1) Technical Systems Analyst Sr. (.5) Planning Intern (2) Mktg/Comm Intern (1) Mktg/Comm Intern (1) FY 14 RTS Organization Chart

33 City Routes

4 10 Campus Routes

Five (5) Later Gator Routes

Service Area: 92 sq. miles Service Area Population: 159,508 UZA 290 employees Fleet Size: 126 buses Fleet Age: 10 years City Routes:33 (86 buses) Campus Routes:10 (18 buses) Later Gator: 5 (13 buses) ADA Service 22 vans RTS contracts with MV Transportation Serving Our Community

FY 2014 Productivity Saturday service represents 6% of total annual hours with approximately equivalent share of total ridership Sunday service represents 2% of total annual hours with approximately equivalent share of total ridership.

RTS Fiscal Year Ridership ( )

Passenger Trips per Capita (2013)

Passenger Trips per Revenue Hour (2013)

Operating Expense per Passenger Trip (2013)

12 Fares RTS Fare Schedule Cash Fare (One Way Only) All-Day Pass Monthly Pass Semester Pass Adults$1.50$3.00$ Senior Citizens 65+$0.75$3.00$ Students Grade K-12 $0.75$3.00$17.50 $60.00 No ID Required Medicaid & Medicare Recipients $0.75$3.00$ Valid Photo ID Required Veterans & Active Duty Military $0.75$3.00$ Valid Veteran/Military Photo ID Required University of Florida and Santa Fe College Students, Faculty & Staff Unlimited Prepaid Access with Valid Gator 1 ID Shands, City of Gainesville & GRU Employees Unlimited Prepaid Access with Valid Employee Photo ID Veterans Affairs, Florida Works, Job Corps, Oaks Mall, Skanska & Alachua County Employees* Unlimited Prepaid Access with Valid Employee Photo ID UF Retirees Unlimited Prepaid Access with Valid Employee Photo ID ADA Certified Persons Unlimited Prepaid Access with Valid ADA Photo ID *Contact employer for eligibility Note: Passes only valid for Day/Month/Semester purchased and not valid for special services

Marketing Program (Customer Service, Advertising, Website) Employee Pass Program Discount Pass Program (for non-profits) Bus Tracking System: “Gator Locator” Google Online Trip Planner ADA and Paratransit Program RTS Summer Training Program 14 RTS Programs

Bus Advertising Bus Wraps Exterior Interior Ads Print Advertising Schedules Revenue over $343,000 in FY14 New printer Produce exterior ads, signage, banners, etc., Estimated 30% savings doing in-house 15 Marketing Program

Web Site Social Media Become a fan of RTS on Facebook to receive rider alerts and other updates

Employee Bus Pass Program AgencyEmployeesAmount City 1,324$ 8, County 200$ 1, GRU 862$ 5, Florida Works 750$ 5, Job Corps 200$ 1, Oaks Mall 350$ 2, SFC 1,020$ 6, Shands 8,265$ 55, Skanska 100$ UF employees and spouses14,219$ 95, UF retirees 2,282$ 15, VA Hospital 2,630$ 17, TOTAL32,202$217,363.50

Discount Pass Program Program to provide not-for-profit groups with discount pass options for their clientele Groups purchase passes with Buy-One-Get- One match (purchase full fare pass and receive additional pass at no charge) FDOT funded program for 2013 – 2015 $10,000 total funding each year 22 groups helped in groups participating in 2015

Bus Tracking System: “Gator Locator” New Mobile App & Desktop Version Shown

Google Transit Online Trip Planner

ADA and Paratransit RTS Contracts with MV Transportation to provide Paratransit Service and Demand Response Service. MV provides approximately 10,000 trips a month. RTS leases MV 22 Cutaway Paratransit vans to provide service to Alachua County and the City of Gainesville.

Current Projects Completed Comprehensive Operational Analysis New Revenue Collection System (Fareboxes) Transit Development Plan (TDP) On-Going Bus Stop Improvements Security Cameras at Rosa Park Station Butler Plaza Transfer Station

New Fareboxes Faster boarding Swipe card technology Issues credit vouchers for overpayment (>$0.25) Daily pass = 24 hour pass Monthly pass = 31 days (Daily and Monthly passes valid for time shown after first use in farebox)

24 Why the need? Existing facility only housed buses. RTS fleet comprised of 126 buses Federal Transit Administration after review of facilities would not allow new bus purchase without facility to maintain them. Received $38 million in FTA Grants for design build Grand Opening on November 17, 2014 Administration moved November 20, 2014 Operations and Maintenance Staff moved February 1, 2015 Corrine Brown Transit Facility

25 Corrine Brown Transit Facility

RTS Challenges Reduction in Revenues (Federal, State and City) Funds for Capital Projects (Buses, amenities, equipment, etc.) Funds for Service Enhancements Funds for Technology Applications Changes in Medicaid Service Expansion Demands

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