1 Key Priorities Root CausesActions Action By Start Date Target Completi on Date Remarks Guest room condition Room maintenance program not detailed enough.

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Presentation transcript:

1 Key Priorities Root CausesActions Action By Start Date Target Completi on Date Remarks Guest room condition Room maintenance program not detailed enough 1)Continue the IFIX program ( targeted to be in stage 2 by Q1,2011) 2)Kids’ suite upgrade (kid amenities; toy; kid’s bathrobe; new cartoon wall paper ;cartoon curtain; new kids bed sheet; kids sandals; ;Tables/Chairs; DVD & story books and etc ) 3) TV channels tuning to improve clarity of channels. QCI/ Maint. HSK Maint. 1 Jan 1 Mar As per TQM project schedule 15 Mar 31 Mar See attached. HIM: 2010, Q4 GSTS Action Planning Maintenance of guest room (0.8)

2 Kid’s Room before setup

3 Kid’s Room After Setup New day curtain New set table for kids New set bed sheet Reading book for kids Stationary set for kids

4 Shampoo& body gel toys for kids in bathroom Dental kit toothpaste for kids Bathrobe for kids Slippers for kids Games for kids DVD movie for kids