© 2006 Palm, Inc. All worldwide rights reserved. Advanced Housekeeping Digging Deeper

© 2006 Palm, Inc. Agenda for Advanced Housekeeping Installing applications Importing and exporting data Preferences (continued) Basic troubleshooting Managing expansion cards Test your knowledge!

© 2006 Palm, Inc. To facilitate the group environment, please turn off all cell phones and pagers during our session. Thank you!

Installing applications

© 2006 Palm, Inc. Installing applications Quickly install files. Control destination. Delete, beam and categorize applications.

© 2006 Palm, Inc. Where to look for Palm OS ® applications

© 2006 Palm, Inc. What Palm OS ® applications look like….prc = Palm Resource Code.pdb= Palm Data Base.pqa= Palm Query Application

© 2006 Palm, Inc. PC:The quickest way to install files! Select handheld Click OK Drag files onto the Quick Install application Quick Install Song One.mp3 Giraffe.prc Song Two.mp3

© 2006 Palm, Inc. Mac:The quickest way to install files! Drag files onto the Send To Handheld applet Select handheld Send To Handheld Click OK

© 2006 Palm, Inc. Connect sync cable then tap Star button Then synchronize your handheld Tungsten E2 Connect sync cable then tap HotSync icon T|X and LifeDrive

© 2006 Palm, Inc. Mac:Two ways to launch installer Select Install Handheld Files… from the HotSync menu inside Palm Desktop Select Install Handheld Files… from the HotSync menu inside HotSync Manager

© 2006 Palm, Inc. Mac:Drag files here to install them Or click Add To List Application automatically places PRC, PDB, and PDB files onto handheld, and all other files onto the expansion card.

© 2006 Palm, Inc. Mac:Choose which handheld to install to Items may be removed before synchronization

© 2006 Palm, Inc. PC:Four ways to open Quick Install Select Palm Quick Install from the Start menu Double-click Quick Install shortcut on the desktop Click Quick Install in the Palm Desktop Double-click Quick Install in the Palm folder

© 2006 Palm, Inc. Application automatically places PRC, PDB, and PDB files onto handheld, and all other files onto the expansion card. PC:Choose which handheld to install to

© 2006 Palm, Inc. PC:Drag files here to install to handheld Or click Add

© 2006 Palm, Inc. PC:Drag here to install to expansion card Items may be removed before synchronization

© 2006 Palm, Inc. PC:Change destination by dragging files

© 2006 Palm, Inc. Select one or more files Click Change Destination… Use arrows to change destination Mac:Change destination with a dialog box

© 2006 Palm, Inc. To open it, tap the Launcher* button Tungsten E2 LifeDriveT|X *Also called Home or Applications

© 2006 Palm, Inc. Deleting applications Select Delete…Tap application name Tap Yes to confirm deletion

© 2006 Palm, Inc. Beam applications to another handheld! Select Beam…Tap application Point to another Palm OS ® handheld Tap Beam

© 2006 Palm, Inc. Send* applications to another handheld! Select Send…Tap application Tap Send Select one or more devices… … then tap OK *Send App must be setup.

© 2006 Palm, Inc. Organizing applications into categories Select Category… Tap category pop-up menu Select category

© 2006 Palm, Inc. Information about applications Select Info…Switch to card if desired Switch views with these buttons Write first letter of a name to quickly scroll to that letter

© 2006 Palm, Inc. Info dialog has three views VersionSizeRecords All application files and their version numbers Visible applications and their size in kilobytes Visible applications and the number of data records

© 2006 Palm, Inc. Launcher Display Options Select Preferences… from the Options menu Select List from the View menu Use new format Tap OK Tap Background sample to set look behind launcher

Importing and exporting data

© 2006 Palm, Inc. Importing and exporting data Import data files to the Palm Desktop. Export data files from the Palm Desktop.

© 2006 Palm, Inc. PC:Importing data to the Palm Desktop Select Import… from the File menu Select file to import…… click Import

© 2006 Palm, Inc. Mac:Importing data to the Palm Desktop Select Import… from the File menu Select file to import…… click Import

© 2006 Palm, Inc. PC:Import dialog for TXT, CSV, TAB files Uncheck box to not import that field To change field order, click on a field and drag it up or down the list Scan records before importing

© 2006 Palm, Inc. Mac:Import dialog for TXT, CSV, TAB files Click arrow to not import that field To remap field, click on its label and drag it up or down the list Scan records before importing

© 2006 Palm, Inc. PC:Exporting data from the Palm Desktop Select Export… from the File menu Name file… Click Export … and choose type and range

© 2006 Palm, Inc. PC:Export dialog for TXT, CSV, TAB files Uncheck box to not export that field To change field order, click on a field and drag it up or down the list

© 2006 Palm, Inc. Mac:Exporting data from the Palm Desktop Select Export… from the File menu Name file then…… click Export

© 2006 Palm, Inc. Mac:Export options Select format Select which columns to export Select which items to export To change field order, drag label up or down

Preferences (continued)

© 2006 Palm, Inc. Preferences (continued) General Communication Personal

© 2006 Palm, Inc. Scroll down to see more preferences Prefs has three sections

Prefs: General

© 2006 Palm, Inc. Prefs: General Graffiti 2 Keylock Security

© 2006 Palm, Inc. Graffiti 2

© 2006 Palm, Inc. Keylock Keylock prevents your handheld from turning on if a button or key is pressed accidentally

© 2006 Palm, Inc. Security Tungsten E2 *See library modules for security on other handhelds.

Prefs: Communication

© 2006 Palm, Inc. Prefs: Communication Review preferences that affect transferring data to other devices or a network.

© 2006 Palm, Inc. Connection

© 2006 Palm, Inc. Network

Prefs: Personal

© 2006 Palm, Inc. Prefs: Personal Review preferences that customize the look or feel of the handheld.

© 2006 Palm, Inc. Buttons

© 2006 Palm, Inc. Color Theme

© 2006 Palm, Inc. Owner

© 2006 Palm, Inc. ShortCuts

© 2006 Palm, Inc. In the writing area, write the ShortCut character… … followed by the ShortCut name ShortCuts automatically expands this abbreviation into the full text ShortCuts in action

Basic troubleshooting

© 2006 Palm, Inc. Basic troubleshooting Redigitize screen. Soft, warm, and hard resets.

© 2006 Palm, Inc. Open the Digitizer inside the Prefs application Tap the sequence of three targets. Use the Touchscreen if it is difficult to tap exactly on something (such as a menu)

© 2006 Palm, Inc. Gently insert a paper clip into the Reset Hole on the back or bottom of the handheld A soft reset restarts your handheld without losing data or applications Try a Soft Reset if your handheld “freezes”

© 2006 Palm, Inc. Some Palm handhelds have a built-in “paper clip” in the stylus

© 2006 Palm, Inc. While holding down the Scroll Up button… … push a paper clip into the Reset Hole Next try a Warm (or Safe) Reset that bypasses any system extensions and patches When you see the handheld restart, let go of the Scroll Up button

© 2006 Palm, Inc. While holding down the Power button… … push a paper clip into the Reset Hole If all else fails, do a Hard Reset that restores your handheld to factory specifications When you see the Palm powered logo on the screen… … let go of the Power button Go to next slide…

© 2006 Palm, Inc. Erase all data? YES — “up” button NO — any other button Answer YES by pressing the Scroll Up button You should now see a simple text message asking if you want to Erase all data? Finally, synchronize your handheld to restore your data and applications WARNING !!! This erases ALL data and installed applications

© 2006 Palm, Inc. Managing expansion cards

© 2006 Palm, Inc. Managing expansion cards

© 2006 Palm, Inc. Almost all Palm handhelds* have an expansion card slot *Except the Zire 22

© 2006 Palm, Inc. MultiMediaCards (MMC) can be read-only, or read-writable, a great way to distribute data and programs. Secure Digital Cards (SD) transfer data at a fast 10MB per second, support a standard mode of operation, and are guaranteed to be interoperable with other SD devices. The expansion card slot accepts two kinds of cards

© 2006 Palm, Inc. The handheld “chirps” when the card is fully inserted To eject a card, push it slightly back into the slot To insert a card, push it gently into the expansion slot WARNING !!! Never PULL a card out. This could severely damage your handheld.

© 2006 Palm, Inc. When working with expansion cards you use two applications Card Info Launcher

© 2006 Palm, Inc. Use Card Info to work with the entire card See general info –Card name –ID number –Amount of free space Rename a card Format a card

© 2006 Palm, Inc. Here's the general information for a typical expansion card Tap Card Info Card name, type, and size Scroll to bottom to see the unique ID number

© 2006 Palm, Inc. Use Launcher to copy them from the handheld Install them directly onto the card during a HotSync ® synchronization There are at least two ways to put files onto an expansion card

Test your knowledge

© 2006 Palm, Inc. Test Your Knowledge! 1.How do you install Palm OS ® applications? 2.What extensions signify a Palm OS application? 3.What happens to Palm OS applications on your desktop after they are installed? 4.How can you delete an application?

© 2006 Palm, Inc. Test Your Knowledge! 5.How much of your personal data is available after a soft reset? 6.Where do you find program version information? 7.Where do you find information about how much space is left on your expansion card? 8.Where do you assign categories for your applications?