© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 0 Smart healthcare: Achieve better quality and outcomes. SMART IS Establishing a strategic governance structure and health analytics environment to speed the development of disease treatments. University of North Carolina: Defined a governance structure and developed a health analytics environment that enables researchers to analyze vast amounts of patient data, providing clearer insights leading to faster diagnoses and treatment decisions Guang Dong Hospital of Traditional Chinese Medicine: Deployed an intelligent information management system that consolidates medical data into a single record that can easily be shared, enabling better patient care with unified treatment plans and access to records regardless of location. SMART IS Improving patient care with unified treatment plans and more accessible records.

© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 1 Smart healthcare: Achieve better quality and outcomes. SMART IS Accurately simulating interactions of HIV treatment drugs within a human body EuResist Network GEIE: Partnered with IBM Research to develop the world’s largest database and prediction engine focused on HIV resistance and treatment response. The prediction tool and repository are accessible to medical staff across Europe, helping to improve treatment for HIV patients across Europe. SMART IS Driving improvements in patient care by opening up access to research data BioGrid Australia: Melbourne Health created a research initiative and virtual repository of roughly 25 million medical records for users from various hospital systems. The cross-organization initiative has yielded greater insight from research studies by expanding average sample size and equipping physicians with complex analysis tools that help them choose more effective treatment plans for patients.

© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 2 Smart healthcare: Deliver collaborative care for prevention and wellness. SMART IS Standardizing clinical practices across health systems, informed by integrated information. Servicio Extremeño de Salud: Implemented a regionally integrated system that enables patients to go to any health center in the region knowing the doctor will be able to view their complete, up-to-date records for faster clinical decision-making. SMART IS Speeding diagnoses and treatments by making it easier for doctors to navigate complex patient information. Thy-Mors Hospital: Developed a first-of-a-kind patient records system that uses a three-dimensional model of human anatomy to easily navigate patient records, simplifying access to electronic health information and helping to deliver and explain treatments to patients easier and faster by focusing solely on medical data relevant to current diagnostic efforts.

© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 3 Smart healthcare: Achieve better quality and outcomes. SMART IS Having access to a person’s full medical and familial history and coaching them on care provider selection and health. Geisinger Health System: Integrates real-time clinical, financial, operational, claims, genomic and other medical information in a massive clinical decision intelligence system, assisting doctors to provide best practice care and supporting innovative medical research and treatments. SMART IS Using powerful algorithms to pinpoint potential problem areas within medical images and flag them based on the probability of abnormality. Mayo Clinic: Worked with IBM to deploy an advanced image processing capability and created new analytic algorithms, integrating them seamlessly into its radiology workflow. The automated system gives radiologists a powerful new diagnostic tool and source of insight that helps them improve patient care through better, earlier detection. A 50 time reduction in motion correction processing enables radiologists to provide results in minutes, not hours.

© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 4 Smart healthcare: Deliver collaborative care for prevention and wellness. SMART IS Being able to access an individual’s full medical history with a single trusted view. Shanghai First People’s Hospital: Developed a reliable, large-scale identity repository that aggregates a patient’s historical care information while eliminating duplicate and erroneous data, improving care through the sharing of trusted patient information and reducing costs through efficiency improvements. SMART IS Proactively driving the integration of technology, process and people changes back into the organization. American Hospital Dubai: Deployed an integrated healthcare information system for the community of Dubai and surrounding Gulf States, providing secure, real time access to patient information and changing the way medical, nursing and healthcare staffs perform their jobs when utilizing technology.

© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 5 Smart healthcare: Deliver collaborative care for prevention and wellness. SMART IS Proactively fostering city-wide coordinated action during emergencies and events. Major Urban Emergency Response Center: Implemented a SOA-based solution including sophisticated messaging software to integrate all data and applications used by emergency response units and key third parties in a European city, improving mobilization and coordination of resources for rapid, effective response to emergencies and efficient support of events. SMART IS Enabling cross-organization knowledge sharing on the effectiveness of patient treatments. Merit Foundation: Developed METEOR (Measurement of Efficacy of Treatment in the Era of Outcome in Rheumatology), the first pan-European database of patient information for rheumatoid arthritis, enabling clinicians to access anonymous patient records to benchmark responses to treatment against information for other patients.

© 2009 IBM Corporation Let’s build a smarter planet: Healthcare 6 Smart healthcare: Deliver collaborative care for prevention and wellness. SMART IS Gaining real-time line of sight and responses to individualized health information. Western North Carolina Health Network: Implemented an electronic health record exchange that enables patient data to be securely shared across hospitals, improving patient care through reduced medical errors and unnecessary treatments, lowering overall costs and speeding patient records retrieval. SMART IS Engaging patients in new product design and manufacturing processes. Implanet: This supplier of hospital surgical implants leveraged RFID technology and a customer portal to gain visibility to customer demand and automated warehousing and inventory operations, growing customer satisfaction through richer pre-purchase support.