Showcasing and Rewarding European Public Excellence © Presentation of EPSA 2011: Vision, objectives, structure and themes Alexander Heichlinger EIPA Expert & Manager European Public Sector Award (EPSA) European Institute of Public Administration - EIPA Barcelona EPSA 2011 Information Day in Flanders Brussels (BE), 7 February 2011

© The EPSA 2011

© The European Public Sector Award... More than just and award! The EPSA brings together the best, most innovative and efficient performers from the European public sector. By highlighting exemplary models of innovative public performance, the award will serve as a catalyst for continued progress in addressing Europes most pressing concerns. Vision: To create an arena in which Europes public sector institutions can excel and become an exemplar for the rest of the world.

© EPSA 2011: Current partners Italy Luxembourg The Netherlands Poland Spain Switzerland EU Commission Austria Cyprus Denmark Germany Hungary

© January to 25 March The call for online applications is open 17 January Official launch of EPSA 2011 in Brussels 2-6 May Online Evaluation October Preparatory workshop for nominees/finalists November Final event and Award ceremony in Maastricht May Consensus Meeting 5-6 September Final selection June On-site visits to short-listed projects Until March Information Days throughout Europe EPSA 2011 at a glance

© EPSA 2011 Themes Theme I Smart Public Service Delivery in a Cold Economic Climate Theme II Opening Up the Public Sector Through Collaborative Governance Theme III Going Green: Concrete Solutions from the Public Sector

© EPSA 2011 Themes – Theme I Theme I Smart Public Service Delivery in a Cold Economic Climate Michael Burnett (UK), Expert, EIPA Maastricht in co-leadership with Alexander Heichlinger Related to key aspects of Europes crisis, i.e. stabilising public finances Innovation in how services are delivered Improving services at the same or lower cost Maintaining diversity in and quality of service objectives while reducing costs Redefined service at significant lower cost level Better measurement of service delivery Imaginative performance measurement linked to service objectives Theme Specific Evaluation criteria Balancing cost change with change in service standards Linking service objectives and measurement indicators Evidence of attention to diverse service objectives

© EPSA 2011 Themes – Theme II Theme II Opening Up the Public Sector Through Collaborative Governance Tore Malterud (NO), Senior Expert and Head of Management Unit, EIPA Maastricht Enhancing openness, transparency and accountability of governments and public administrations Match between the involvement objectives and those of the policy area Collaborative way of working has to contribute tangibly to the service delivery objectives, evidence has to be provided Provide evidence that the new way of working justifies the opportunity cost of the resources devoted to collaborative governance Prepare citizens through openness (access to information and ICT systems) to take part in decision- making processes Theme Specific Evaluation Criteria Willingness to open up the different phases of processes to civil society; Link between objectives and results, including measurement indicators; Assessment against alternatives for collaborative governance.

© The EPSA 2011 Themes – Theme II Collaborative governance: refers to involvement of citizens, the business society, NGOs and other representatives from the civil society at different stages of political processes. Open governance: is when an entity shares information, consults, involves or works together with the private sector. Open data/sources: means access to information that is relevant to citizens and businesses and is provided in an understandable way.

© EPSA 2011 Themes – Theme III Theme III Going Green: Concrete Solutions from the Public Sector Martin Unfried (DE), Expert, EIPA Maastricht Projects relating to the enforcement of environmental legislation and implementation of policy goals Innovative solutions for reaching environmental objectives of legislation (waste, air, etc.) Solutions for the stimulation of a greener economy (econ. instruments, information campaigns) Internal environmental management by public administrations New approach to environmental management systems Innovative procurement practices Internal energy or transport concepts Greening public companies Theme Specific Evaluation Criteria Link between innovative projects and EU environmental legislation/EU environmental objectives Convincing balance of environmental measures and cost- effectiveness Internal and external communication and awareness raising

© General Evaluation Criteria Innovation Public concern Sustainability Impact Learning capacity and transferability General award criteria relevant to all three themes are:

© General Statements for Applicants It is encouraged to submit projects showing consideration of gender mainstreaming, technology (ICT-enabled solutions) and sustainability aspects. In addition, those projects benefiting from EU supportive actions such as the European Social Fund - Administrative Capacity Building priority are especially invited to submit their achievements.

Showcasing and Rewarding European Public Excellence © How to apply for EPSA 2011: Practical information on the application period, eligibility criteria, methodology and the online application EPSA 2011 Information Day in Flanders Brussels (BE), 7 February 2011

© Belgian applications for EPSA applications out of nominee and 1 recipient of Best Case Practice Certificates Out of the 13 sub-state applications 12 were from Flanders

© Award Nominees and Recipients of Best Practice Certificates Theme I: Performance Improvement in Public Service Delivery Best Practice Certificate holder: Federal Public Service Mobility and Transport: WEBDIV: Online Vehicle Registration Theme II: Citizen involvement Nominee: Stad Gent: Citizen Involvement in Ghent: Lederberg Leeft!

© EPSA 2011 Target Group + Application Period All European public sector institutions from all levels – with special attention to local and regional approaches, as well as public sector enterprises, agencies or public-private partnerships Application Period 17 January 2011 until 25 March 2011 (24hrs)

© EPSA 2011 Eligibility Criteria European geographical origin of the application; Compliance with the themes (one thematic area per project only) of the EPSA 2011 competition; The working language of the EPSA 2011 is English, thus it is strongly recommended to submit projects in English; The lead applicant must be a public sector institution or authority (other applicants – in consortium for example - can be private, semi-public, NGO or academic); The application must have been in operation long enough to have proven evidence of impact and tangible result; Completed application form; Confirmation that the application has been submitted (i.e. notification mail) before deadline (hrs).

© The EPSA 2011 Evaluation Process STEP 1: Individual online evaluation by each evaluator, in isolation and remotely based. Each project will be evaluated by three evaluators (triple evaluation). Period: 2-6 May 2011 STEP 2: Consensus meeting to reach a commonly agreed list of ranked projects per theme – the best practice certificate recipients; and to agree on projects to be verified during on-site visits. Period: May 2011 STEP 3: On-site validation visits to short-listed projects for verification. Period: June 2011 STEP 4: Jury meeting to select and decide on the three EPSA winners (one per theme). Date: 5-6 September 2011

© 11 Good Reasons to take part in EPSA 2011 Excellent opportunity to show appreciation to your employees and bring the work of their projects to the attention of a wider European audience; Opportunity to be showcased and rewarded – irrespective of the size or type of the administration or the cultural sphere in which it operates; Applicants receive valuable input for their administrative work and effective support (i.e. Evaluation Summary Notes), whilst also indicating potential for improvement and further development; Maximum benefits as a network of excellence and efficient knowledge transfer across Europe; The EPSA works with an independent, impartial and internationally acknowledged pool of experts throughout its evaluation process;

© 11 Good Reasons to take part in EPSA 2011 Image improvement by publishing results and achievements in the official EPSA publications, on the website and via other channels of dissemination; Simple and straightforward online application process; Participation in the competition is free of charge; The nominees will be invited to the preparatory workshop in October 2011; The travel and hotel accommodation for the participation of the EPSA 2011 nominees in the final event will be at the expense of EPSA/EIPA; To win the most wanted and prestigious EPSA trophy!

© How to submit an application Registration on EPSA website confirmation of application receipt and notification of application processing Interest A P P L I C A N T Evaluation phase begins epsa If yes: notification + allocation of EPSA registration number If not: you will be informed why your application is not eligible with Log-in data Completion and submission of online application form Eligibility Check by EIPA E P S A

© Contact Details EPSA 2011 HELPDESK at EIPA tel.: +31 (0) website: Thank you for your attention!