9 Timeless Design Principles for Community-Building Klynn Alibocus Independent eBusiness Consultant + 44 (0)

1. Define the communitys purpose Construct a mission statement Create a strong site personality Develop a compelling backstory

2.Create extensible gathering places Provide a good system overview or map Include rich communications features Allow members to extend the environment

3. Create evolving Member Profiles Communicate the benefits of membership Make profile creation as easy as possible Keep the profiles up-to-date and evolving

4. Promote effective Leadership & Hosting Set up your program to grow Build some flexibility into the house rules Set reasonable expectations for online support

5. Define a clear-yet-flexible Code of Conduct Create and enforce your code of conduct Define an "escalation path" Don't try to stifle all conflict

6. Organize and promote Cyclic Events Hold regular, hosted, themed events Conduct community surveys Hold contests that reinforce the purpose

7. Provide a Range of Roles Offer newcomers a controlled experience Offer increased privileges to regulars Recruit leaders and mentors from within

8. Facilitate member-created subgroups Provide features that facilitate small groups Create events and contests for groups

9. Integrate with the real world Celebrate events that reinforce social identity Acknowledge important personal events Encourage real-life meetings (when appropriate)