K. F. Rauscher November 2004 C Q R Welcome IEEE COMMUNICATIONS SOCIETY Emergency Power Conference Monday, November 22, 2004 Bell Labs Network Reliability & Security Office Washington, DC Emergency Power Conference Monday, November 22, 2004 Bell Labs Network Reliability & Security Office Washington, DC

K. F. Rauscher November 2004 C Q R Karl Rauscher Chair, CQR Executive Director, Bell Labs NRSO Karl Rauscher Chair, CQR Executive Director, Bell Labs NRSO IEEE COMMUNICATIONS SOCIETY Emergency Power Conference Monday, November 22, 2004 Bell Labs Network Reliability & Security Office Washington, DC Emergency Power Conference Monday, November 22, 2004 Bell Labs Network Reliability & Security Office Washington, DC

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Lucent Core Value Statement A strong sense of social responsibility We allocate a reasonable portion of corporate resources to support the communities where we work and live, and accept our responsibilities to serve and enhance those communities and the society on which we depend.

Bell Labs NRSO Bell Labs NRSO Mission Statement The Bell Labs National Network Reliability & Security Office is a living fulfillment of the core value of a strong sense of social responsibility. Pressing beyond understanding the vital role of reliable and secure communications to public safety, economic stability, and national security, the NRSO actively promotes meaningful dialogue and facilitates understanding and knowledge transfer regarding these and other national priorities. The NRSO is committed to advancing reliable and secure communications for the nations citizens, promoting objective solutions and breakthroughs.

K. F. Rauscher November 2004 C Q R IEEE COMMUNICATIONS SOCIETY C H A R T E R OF THE TECHNICAL COMMITTEE ON COMMUNICATIONS QUALITY & RELIABILITY The Technical Committee on Communications Quality & Reliability (CQR) focuses on and advocates worldwide communications and reliability on behalf of, and within, the Communications Society. CQR serves as the catalyst for global awareness and the exchange of information relative to technical and management-related aspects of communications quality and reliability.

K. F. Rauscher November 2004 C Q R 1. 1.Terrorist Threat on Homeland (DHS CIPP) 2. 2.Natural Threats (Hurricanes, Ice Storms) 3. 3.Complexity and Increased Dependency on E & C Infrastructures 4. 4.FCC NRIC VII Focus Groups Homeland Security Infrastructure Protection Best Practices Public Data Network Reliability Best Practices Wireless Network Reliability Best Practices 5. 5.ATIS NRSC – multiple studies 6. 6.Ongoing Congressional Oversight 7. 7.Presidents NSTAC – new scoping group 1. 1.Terrorist Threat on Homeland (DHS CIPP) 2. 2.Natural Threats (Hurricanes, Ice Storms) 3. 3.Complexity and Increased Dependency on E & C Infrastructures 4. 4.FCC NRIC VII Focus Groups Homeland Security Infrastructure Protection Best Practices Public Data Network Reliability Best Practices Wireless Network Reliability Best Practices 5. 5.ATIS NRSC – multiple studies 6. 6.Ongoing Congressional Oversight 7. 7.Presidents NSTAC – new scoping group IEEE COMMUNICATIONS SOCIETY THIS IS A VITAL ISSUE ! Vital to national security, financial stability and public safety

K. F. Rauscher November 2004 C Q R IEEE COMMUNICATIONS SOCIETY The Wagon Wheel water transportation government national mon. finance manufacturing first responders health care ENERGY COMMUNICATIONS E & C

K. F. Rauscher November 2004 C Q R IEEE COMMUNICATIONS SOCIETY 3 Options to Avoid Communications Service Outages time Commercial Power Outage Duration Communications Network Back-Up Power Capability Minimal Calibrated Infinite Power Restoration Enhanced Calibrated

K. F. Rauscher November 2004 C Q R IEEE COMMUNICATIONS SOCIETY MORE INFORMATION GLOBECOM 2004 December Dallas CQR 2005 Workshop April St Pete Beach, Florida ICC 2005 (May) Seoul

K. F. Rauscher November 2004 C Q R IEEE COMMUNICATIONS SOCIETY C H A R T E R OF THE TECHNICAL COMMITTEE ON COMMUNICATIONS QUALITY & RELIABILITY The Technical Committee on Communications Quality & Reliability (CQR) focuses on and advocates worldwide communications and reliability on behalf of, and within, the Communications Society. CQR serves as the catalyst for global awareness and the exchange of information relative to technical and management-related aspects of communications quality and reliability. CQR technical subject matter includes: I. Service Quality and Reliability quality of service, service reliability, quality aspects of emerging technologies and services, quality issues of information infrastructure, customer satisfaction, quality assessment, quality management tools and systems, timeliness of repair services, definitions, metrics, best practices, and best-in-class performance II. Network Quality and Reliability network reliability, network performance, network architecture, network interoperability, network robustness, network security, quality and reliability implications of network evolution, definitions, metrics, best practices, and best-in-class performance III. Product and System Quality and Reliability software, hardware, procedures, process, testing and tools, product and process quality evolution, best practices, environment, life cycle costs, definitions, metrics, best practices, and best-in-class performance, The direct beneficiaries of the work of CQR include service providers, equipment suppliers, emerging global commercial markets, governments and end users. The CQR sponsors an annual workshop, and technical and application sessions and tutorials at major Communications Society conferences. A major goal of CQR is to engage our growing, diverse membership to promote an understanding of major communications quality and reliability issues in the world. The Technical Committee supports the industry provision of international consensus definitions, measurements, best practices, and best-in-class performance reference material.