Helping SHIPs Help Medicare Beneficiaries Successful Volunteer Training Programs: Going for the Gold with a Role-Based Model Stacey Platte, M.S.W. Senior Program Associate, Program Development Join the HAP Community – Helping SHIPs Help Medicare Beneficiaries

Health Assistance Partnership – May Session Goals Learn about role-based SHIP volunteer programs Explore how SHIPs are using role-based training models Discover how to design a role-based training program to help your SHIP go for the gold

Helping SHIPs Help Medicare Beneficiaries Health Assistance Partnership – May Vermont Collaborative State Project Project Goals –Help coordinators recruit and retain volunteers –Build volunteer management skills & resources Project Outcomes –Role-based volunteer program –Role-based training program –Customized volunteer recruitment toolkit

Helping SHIPs Help Medicare Beneficiaries Health Assistance Partnership – May Vermont SHIP Volunteer CREW Volunteer Roles –Intake –Marketer –Clerical Career Ladder –Counselor –Educator

Helping SHIPs Help Medicare Beneficiaries Health Assistance Partnership – May Vermont SHIP Volunteer CREW Role-Based Training –Intake –Marketer –Clerical

Helping SHIPs Help Medicare Beneficiaries Health Assistance Partnership – May CSP Resource Center Learn more about the Vermont Collaborative State Project (CSP) Find ideas and tools to use for your SHIP –

Helping SHIPs Help Medicare Beneficiaries Health Assistance Partnership – May Things to Think About… How would you design a role-based training program for your SHIP? How might your SHIP benefit from such a program? What challenges might you face in implementing a role-based training program?

Helping SHIPs Help Medicare Beneficiaries Health Assistance Partnership – May Contact Information Do you have any suggestions, or unanswered questions? – –Phone: (202) 737 – 6340 Join the HAP Community –