THE LEADER IN US … ONE AND ALL Arlene A. Pietranton, PhD, CAE Chief Executive Officer, ASHA CSHA 2015 Convention Student Luncheon March 6, 2015

DISCLOSURE STATEMENT Arlene Pietranton Financial: Paid employee of ASHA; ASHA paid my travel expenses to be here Financial: Paid employee of ASHA; ASHA paid my travel expenses to be here Nonfinancial: Immediate Past Chairperson of the American Society of Association Executives Nonfinancial: Immediate Past Chairperson of the American Society of Association Executives

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SO - WHAT DO FOLLOWERS SAY? SO - WHAT DO FOLLOWERS SAY? A research perspective on leadership A research perspective on leadership James Kouzes & Barry Posner James Kouzes & Barry Posner Over 20 years Over 20 years 75,000 people 75,000 people Key Question: Key Question: What top ten characteristics does a person need to see in someone to willingly follow that person? What top ten characteristics does a person need to see in someone to willingly follow that person?

LEADERSHIP CHARACTERISTICS 1.Honest 2.Forward-thinking 3.Competent 4.Inspiring 5.Intelligent 6.Fair-minded 7.Broad-minded 8.Supportive 9.Straightforward 10.Dependable 11. Cooperative 12. Determined 13. Imaginative 14. Ambitious 15. Courageous 16. Caring 17. Mature 18. Loyal 19. Self-controlled 20. Independent

Know Thy Leadership Style(s)!

1. Affiliative A Mainly sets priorities & delegates tasks – and little else Avoidance or absence of leadership Generally considered to be the least effective leadership style 2. Coaching B Works best during a crisis or when immediate action is needed Assuages fear and brings calm by giving clear directions & explicit feedback Minimizes ambiguity about expected actions; expects full compliance 3. Directive C Guides people toward a shared vision … where to go, but not how to get there Focuses on the future/where you are going vs. where you’ve been Usually entrepreneurs, business leaders … the movers and the shakers – that could be some of you! 4. Laissez-faire D Hones in on the emotional needs of the group Creates harmony through collaboration and inclusion People come first to this type of leader! 5. Pacesetting E Listens to and values input from the entire team Encourages and promotes consensus This style works best when you need buy-in or clarity for a situation 6. Participative F Demands and often embodies excellence Builds a challenge and sets exciting goals for the team Caution – don’t overuse this style as it may drive short-term results, but can cause exhaustion and burn out over the long-run! 7. Visionary G Seeks to mentor and align individual goals with that of the organization Excels at delegating assignments and tying others’ strengths with their interests and aspirations … resulting in enhanced performance Generates high level of loyalty

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COACHING Photo courtesy of

DIRECTIVE Photo courtesy of military.com

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VISIONARY Photo courtesy of -

PARTICIPATIVE Photo courtesy of

ARLENE’S “LEADERSHIP COACHING TOP PICKS” Be Who You Are – and Be It Well Dearie! Be Who You Are – and Be It Well Dearie! Leading and Managing Change Leading and Managing Change Emotional Intelligence Emotional Intelligence Follow Your Passion! Follow Your Passion! Don’t Burn Your Bridges Don’t Burn Your Bridges Treat Others with Compassion & Respect Treat Others with Compassion & Respect Make a Difference! Make a Difference!

BE WHO YOU ARE – AND BE IT WELL DEARIE!! Photo courtesy of

LEADING AND MANAGING CHANGE

KEY SKILLS – EMOTIONAL INTELLIGENCE Self-awareness – recognize your own emotions and how they affect your thoughts and behavior know your strengths and weaknesses have self-confidence Social awareness – understand the emotions, needs, and concerns of other people pick up on emotional cues feel comfortable socially recognize the power dynamics in a group or organization Self-management – control impulsive feelings and behaviors manage your emotions in healthy ways take initiative follow through on commitments adapt to changing circumstances Relationship management – know how to develop and maintain good relationships communicate clearly inspire and influence others work well in a team manage conflict

FOLLOW YOUR PASSION

DON’T BURN BRIDGES Photo courtesy of

ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN

MAKE EFFECTIVE COMMUNICATION, A HUMAN RIGHT, ACCESSIBLE AND ACHIEVABLE FOR ALL!