SOUTHEAST EUROPE ECONOMIC FORUM SOFIA 2015 MUNICIPALITY OF PLOVDIV

DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION OPTIMISATION OF THE PROCESS IN THE MUNICIPAL ADMINISTRATION IMPROVEMENT OF THE SERVICES TOWARDS CITIZENS AND THE BUSINESS MAIN GOALS SPECIFIC GOALS INCREASED EFFICIENCY OF THE MUNICIPAL IN THE ADMINISTRATION INCREASED SPEED AND QUALITY OF SERVICE FOR CITIZENS AND THE BUSINESS Consolidation of all municipal districts through a single system Effective and speedy implementation of administrative actions and procedures Achievement of complete traceability of documents, tasks and processes Unification of order and acceleration of the procedures for the implementation of the administrative services Time-saving for citizens and the business

 DOCUMENT TURNOVER  CONTRACTS  PROJECTS  BUDGET  RECORDS  E - PORTAL  ADMINISTRATIVE MODULE INCORPORATED MODULES INCORPORATED MODULES DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION

Main Functions  Request for e-services  Tracking of requested services  Electronic submission of requests, including complaints, warnings and suggestions  Tracking of documents lodged in the Municipality  Introduction to the provided administrative services  Samples for administrative services requests  Registration in the portal and creation of user profile Module E-PORTAL

ADVANTAGES  Time-saving for citizens and the business when using municipal services  Achieving complete traceability of documents lodged in the Municipality from citizens and business  Shortening the deadlines for processing documents  Reduce administrative costs Module E-PORTAL DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION DEVELOPMENT AND IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEM IN THE MUNICIPAL ADMINISTRATION

MODERNIZATION AND DEVELOPMENT OF SUSTAINABLE URBAN TRANSPORT SYSTEM IN THE CITY OF PLOVDIV PUBLIC TRANSPORT MANAGEMENT SYSTEM:  Fleet Management  Passenger Information  E-ticketing TRAFFIC LIGHTS AND CONTROL WITH TRAFFIC CONTROL CENTER COMPONENTS

FLEET MANAGEMENT & PASSENGER TRAVEL INFORMATION SYSTEM :  Fleet Management Back-office (FMB), including a Central Server (CS)  On-board Bus Subsystems (OBSs): on-board units, transmitters and information display electronic panels for 285 vehicles  Bus Stop Displays (BSDs) for 354 bus stops. E-TICKETING:  677 chip card Validators  Customer Service  Ticket Vending Machines (TVMs), Card Issuing Machine, Handheld Inspection Devices  Security and Registrar System MODERNIZATION AND DEVELOPMENT OF SUSTAINABLE URBAN TRANSPORT SYSTEM IN THE CITY OF PLOVDIV COMPONENTS PUBLIC TRANSPORT MANAGEMENT SYSTEM

 System server and a back-up server  Software for traffic monitoring and adaptive traffic management  PC workstations with data/move keyboards for CCTVs remote operation  Connection with the Traffic Control Centre through UMTS/HSPDA (3G) or LTE (4G) mobile communicationADVANTAGES:  Adaptive, based on traffic variables and parameters determined in real time  Real time decisions will be made on a strategic level (macro regulation)  Ability to introduce real time area-wide dynamic traffic plans management (e.g. SCOOT, SCATS, UTOPIA, MOTION or similar type of adaptive systems)  Real time traffic conditions information through variable message signs (VMS) COMPONENTS COMPONENTS MODERNIZATION AND DEVELOPMENT OF SUSTAINABLE URBAN TRANSPORT SYSTEM IN THE CITY OF PLOVDIV TRAFFIC LIGHTS AND CONTROL WITH TRAFFIC CONTROL CENTER

 Web-based information portal for management and protection of environment  Configuring of the terminals connected to the server for the environment of the Plovdiv Municipality  Application for public unlimited access to the registered results for the air quality, water quality and noise pollution in the city ADVANTAGES:  Without the intervention of an administrator  Reliable, representative, timely /in real time/ and accurate information  Understandable to everyone with animated symbols for the levels of air pollutants, water and noise parameters  Allowing citizens to directly participate in joint initiatives and projects CHARACTERISTICS INFORMATION PORTAL FOR MONITORING WATER, AIR AND NOISE

 Website of the Municipality of Plovdiv:  Integrated information system of the Municipality for improvement of the processes and services to the citizens and business:  Investment portal of the Municipality of Plovdiv: invest.plovdiv.bg  Website for the priority development projects of the Municipality of Plovdiv: projects.plovdiv.bg  Geographic information system /business catalog/:  System for electronic ranking and registration of children in kindergartens: priem.plovdiv.bghttp://dz- priem.plovdiv.bg  Оnline information on air, water and noise pollution in Plovdiv:  Virtual board of public transport  Website of Foundation „Plovdiv 2019“: plovdiv2019.eu  Tourism portal of Plovdiv: visitplovdiv.com  Virtual walking tour of the city of Plovdiv: plovdivbg.info  Web-based unified register of tourists sites: MUNICIPALITY OF PLOVDIV ELECTRONIC PORTALS:

Thank you for your attention!