National Seminar on Developing a Program for the Implementation of the 2008 SNA and Supporting Statistics in Turkey Uğuzhan TÜRKOĞLU 10 September 2013 Ankara - Turkey

Official Statistics Dissemination Principles: Official Statistics Programme; Determines the basic principles and standards of official statistics Based on the Statistics Law of Turkey No 5429 For a 5-year-period ( 2012- 2016 )

Official Statistics Dissemination Principles: Performed by the Publication and Dissemination Board Obligation for Institutions/Organizations specified in the Programme Equal and Easy Access: - Simultaneous - Data / metadata on the web free of charge User Orientedness - Understandable - Satisfy users’ needs - Different ways of presentations for different user groups(Children, woman etc.) Impartiality - No privilege for any Transparency - Methodology, time are open to users’ access Timeliness - National Data Release Calendar

Organization of Dissemination and Communication Department Composed of 3 groups. Dissemination Group Publication Group Press Office

Dissemination Group Disseminate statistics to national and international users, Carry out User Satisfaction Survey, Prepare User Evaluation Report, Prepare Calendar for TurkStat Press Releases, European Statistical Data Support, National coordination of IMF SDDS (Special Data Dissemination Standards), EDAMİS - Electronic Data Files Administration and Management Information System, Library Service, Micro Data Service

Publication Group Determination of standards for publications, Control of publications in accordance with standards, Secretariat service for Publication Committie, Prepare Calendar for TurkStat publications, Coordination of the content of the web page, Designing the basics of the web page, Fallow up the social media, Fallow up web users, Preparation of the Statistical Yearbook

Press Office Pressing and printing of several statistical products Copying services, Electronic archiving of printed products Other print office services

TURKSTAT INFORMATION SERVICES

Dissemination Channels Internet Fax Direct Application Mail e-Mail Telephone Information Line Teletext Broadcast Mobile Data Dissemination Service (SMS)

Internet Main dissemination channel Free of charge More than 1000 tables 60 different data categories All publications as PDF TurkStat Library via internet http://www.turkstat.gov.tr

User Request Database Established for user oriented data A registeration system (subject,date,info about the user ) http://10.10.29.226:8080/Yyn/init.do

User Evaluation Report Derived from User Request Database Assessment of efficiency of the information service Annually Shared with the staff via intranet

TurkStat User Survey provides us to learn users’ ideas about our Institution and give better service Via internet Composed of 4 parts General information (user) Using status of TurkStat data Perception and trust (confidentially and statistics) Evaluation

Satisfaction from the Web Page (%)

Satisfaction from the Pricing Policy (%)

Satisfaction from the Behaviour of Staff (%)

Satisfaction from Duration of Reply (%)

Future Works Faster dissemination Integrated Metadata in dissemination Improve the web page More means of dissemination Call center Multimedia products Improve dissemination management Integrated dissemination management system Integrate international data dissemination IDD Inventory (like Edamis, SDDS etc),

Dissemination and Communication Department THANK YOU Dissemination and Communication Department