Benefits of a SUSE ® Subscription Insert Presenter's Name (16pt) Insert Presenter's Title (14pt) Insert Company/ (14pt)

2 Topics What is Linux? Why Use Linux? Is Linux Free? Why SUSE ® Linux Enterprise? Benefits of a Paid Subscription Why Supported SUSE Linux Enterprise?

3 What is Linux? (click logo to play video)

4 Why Use Linux? Power of the Community Freedom of Choice Top Service Levels Best of Breed Technology Result: Linux is the fastest growing operating system

5 Is Linux Free? Yes and No Yes No Linux is licensed under the GNU General Public License (GPL) and is free. You can freely: ● Distribute it ● Modify it ● Use it But there is a cost associated with using Linux: ● Cost to integrate, deploy and secure ● Cost to certify, support and maintain ● Opportunity cost

6 Why SUSE ® Linux Enterprise

7 Benefits of a Paid Subscription Timely, tested and guaranteed security updates Prompt resolution of support issues Patches that preserve application compatibility Hardware and software certifications Technology Assurance Program indemnification Result: Allows your staff to focus on more valuable strategic initiatives

8 Why Supported SUSE ® Linux Enterprise Timely, Tested and Guaranteed Security Updates

9 According to the Association of Support Professionals, SUSE offers one of the world's “ten best web support sites.” (Fourth year in a row SUSE / Novell has won this award) Why Supported SUSE ® Linux Enterprise Prompt Resolution of Support Issues SUSE Support Declared as World's “Ten Best” Red HatOracleSUSERed HatOracleSUSE 71% 65% 61% 70% 44% 59% Users that rate quality of support 7 or higher Users that rate quality of support in a mixed IT environment 7 or higher 10-point scale Customers Rate SUSE Support #1 Source: Linux-Related Technical Support Comparative Study, Lighthouse Research, August 2010

10 Why Supported SUSE ® Linux Enterprise Patches that Preserve Application Compatibility

11 Why Supported SUSE ® Linux Enterprise Hardware and Software Certifications

12 Why Supported SUSE ® Linux Enterprise Technology Assurance Program Indemnification Technology Assurance Program Through the Technology Assurance Program, you can deploy any SUSE product—including SUSE Linux Enterprise Server with Expanded Support—with the guarantee that we will protect you against future challenges to the copyrights, patents, trademarks or trade secrets of the technologies in these solutions. Under the Novell / SUSE and Microsoft patent cooperation agreement, when you buy any SUSE product—whether Linux based or proprietary—you receive a patent covenant not to sue from Microsoft. Microsoft's covenant not to sue a Novell / SUSE customer applies to a SUSE offering independent of the channel of distribution and licensing terms, and whether any code is covered by GPLv2 or GPLv3. Agreement with Microsoft

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