Why Soft Skills Matter: 2010 Job Outlook Beverly Amer, Northern Arizona University
Backstory Soft Skills are: Traits, attitudes and behaviors rather than technical skills and abilities More important than ever in today’s job market A challenge to teach in “technical” courses!
What’s the Risk?
Why Do Soft Skills Matter? Job Outlook 2010 Annual Survey – National Association of Colleges and Employers Across all industries and regions of US College Hiring: DOWN 7% for 2010 grads over last year DOWN 37% in West
Take Out Your Phones!
Top Five Majors - West Mechanical Engineering Finance Electrical Engineering Accounting Business Administration/Management
What Employers Are Looking For Greater emphasis on GPA as an interview screen 75% of employers use a GPA screen Most common cutoff is 3.0 GPA On resume’ – choosing one candidate over another Leadership position Major High GPA (3.0 +) Extra-curricular activities Volunteer work
What About Work Experience? 76.6% prefer someone with relevant work experience Internships count here
And Soft Skills? Communication skills top the list of attributes employers desire most Other attributes near the top: Strong work ethic Initiative Interpersonal skills Problem-solving skills Teamwork skills
Oddly Enough… Attributes employers list as MOST LACKING in college graduates? Communication skills Flexibility/adaptability Tactfulness Initiative Teamwork skills Note: Only 2.3% of employers reported that computer skills are lacking
Soft Skills Case Study: Communication Skills Scenario: First research report assignment at work Topic: Workplace entrepreneurship Decision: What should I include in my report and message? Video from Soft Skills at Work
Meet Jill and Marcus
Video Critique Task Review Jill and Marcus’ reports and messages Correct errors How did they do? In a CIS course, where could this be introduced as an assignment?
Results? Swap papers with another group Assign a grade – how did we do?
Why I Teach Communication Skills & Etiquette “I submitted the wrong one, i will attach it to this file, oh and i put average next to the average cause it didnt make sence not to, and im sorry if i was just meant to tell you and you would forget about that one but i dont know if i will be here in the morning to check my but ya i will just attach it to this file, well see you tomorrow”
Soft Skills & Your Students How can you help your students start developing their: Communication skills Interpersonal skills Problem-solving skills Teamwork skills
Making Room Use the technology you are already teaching Word one-page written summaries PPT presentation in groups Excel spreadsheet analysis to accompany Word reports Entire workbook integrated into course
What’s the Risk?
Resources to Help You Soft Skills at Work workbook for students Web site from Cengage Web site New! “Pro Skills” incorporated into New Perspectives Office 2010 First Course lab manual
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