MAXIMUS Working Together, That’s the Ticket Navigator Training November, 2003 Presented by Mary Satterfield Working Together, That’s the Ticket Navigator Training November, 2003 Presented by Mary Satterfield

MAXIMUS Topics  Ticket to Work Overview Of Legislation  Overview of Program  Ticket-Holders  Employment Networks  EN Payments  EN Capitalization Project

MAXIMUS Ticket to Work Basics…  Provides healthcare incentives and employment service choices to promote work and independence  Expanded Medicare Coverage  State Medicaid Buy-in Option  Establishes Ticket to Work and Self- Sufficiency Program

MAXIMUS …The Program  Voluntary employment Program for people with disabilities  Creates new service structures (Employment Networks)  Rewards work and employment outcomes  Protection from Medical Continuing Disability Reviews “We must continue to break down barriers to equality.” George W. Bush, Message to Congress February 27, 2001

MAXIMUS Who’s Who  Social Security Administration  MAXIMUS – the Program Manager  Community Resources  Benefits Planning Assistance & Outreach (BPAO)  Protection & Advocacy (PABSS)  One-Stop Center Navigators  Employment Networks “ENs” (Supply)  Employers  Ticket-holders (Demand)

MAXIMUS The Demand: Ticket-Holders 9 million people nationwide (6 million now eligible) Who’s eligible  Generally: People ages 18 through age 65…  In current SSA disability benefits cash benefits payments  Social Security Disability Insurance (SSDI)  Supplemental Security Income (SSI) or  Concurrent status

MAXIMUS Who’s not eligible  Beneficiaries whose disabling conditions are expected to medically improve prior to their first medical review  SSI childhood disability beneficiaries who have not yet passed their age –18 redetermination using the adult disability standard The Demand: Ticket-Holders

MAXIMUS SSI vs. SSDI: All Ticket-Holders SSA Beneficiary Data

MAXIMUS SSI vs. SSDI: Participating Now… SSA Beneficiary Data

MAXIMUS Age Range: All Ticket - Holders Average Age: 48 SSA Beneficiary Data

MAXIMUS Age Range:Participating Now Average Age: 40 SSA Beneficiary Data

MAXIMUS *National Snapshot: Top 3 SSA Impairment Codes for Ticket-Holders * Phase 1 and 2 states only; codes are set and defined by SSA and are based on impairment as determined at the time of eligibility (Beneficiary Distribution)

MAXIMUS The Supply: Employment Networks (ENs) Any public or private agency (including State Vocational Rehabilitation agencies), organization, business or entity, or combination of, that can provide or arrange for the delivery of employment-related services or jobs.

MAXIMUS Ticket Packet Ticket Letter from SSA Booklet EN Lists From MAXIMUS /Website – upon request

How the Program Works

MAXIMUS Satisfy the Demand…Get Involved! Options for Providers: Do Both! Be an Employment Network and Partner With other Employment Networks, VR Become an Employment Network Participate as a Partner with other Employment Networks

MAXIMUS Types of Employment Networks (  Disability/Rehabilitation  Workforce/Economic Development  Employers  Education and Training  State & Local Government Agencies/Programs  Community-Based Groups

MAXIMUS Snapshot: Current ENs* Total Number of Approved ENs: 900 Additional “Pending”: 130 * does not include state VRs

MAXIMUS Examples: Traditional ENs Goodwill Industries55 ARCs41 Independent Living Centers20 Easter Seals20 “General” Rehabilitation500+

MAXIMUS Examples: Non-Traditional ENs WIA One-Stop Centers & WIBs42 Education / Training41 Multicultural & Faith-based28 State & Local Government29 Employment Agencies18 Native American Tribes5

MAXIMUS Services Offered: National Snapshot Examples of EN Services Offered*% of Employment Networks Job placement/employment services93% Career strategies83% Referral to services or support from local MH or DD providers 76% Case management69% Job training69% Situational assessment63% School to work transition58% Job accommodations53% *Per Employment Network RFP

MAXIMUS Impairment Groups Served: National Snapshot Examples of Impairment Groups Served*% of Employment Networks Developmental80% Psychiatric79% Non-traumatic neurological64% Deaf/Loss of Voice56% Blind/Visually Impaired56% Musculoskeletal50% Immune System39% *Per Employment Network RFP

MAXIMUS Benefits for Employment Networks  Revenue $$$  Builds capacity  Access to list of “unassigned” Ticket-holders  Employer/Job Matching Services (Ticket to Hire)  EN Capitalization Project Training  Customized MAXIMUS Resources & Training  National Visibility & Recognition

MAXIMUS Payments Made to Date Total Payments Made: 780 Total Payments: > $240,000

MAXIMUS Making Work Pay…for Ticket-Holders EN : Arizona Bridge to Independent Living  EN has nearly 150 Tickets assigned  For example, Bob Quinn  Paralyzed by a stroke; worked part-time  Works from AZ home for ExpressCopy.com in Portland, Oregon  Ticket Program allowed Bob to secure full-time employment and still keep his healthcare coverage

MAXIMUS Making Work Pay…for Ticket-Holders EN: Employment and Employer Services  EN has nearly 200 Tickets assigned  For example, Joe Nixon  Visually impaired; hadn’t worked in several years  Services included interview and resume training  Works now for Loews Theatres  Received performance review with a raise and increased hours

MAXIMUS Training:

MAXIMUS EN Capitalization

MAXIMUS Be a Part of the Solution! Employer Resources Ticket Holder You!

MAXIMUS Contact MAXIMUS Toll Free (TDD) Visit our website