Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

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Presentation transcript:

Roosevelt School District Technology CISCO Voice/Data Upgrade Help Desk 14357

Overview of Phone Provides voice communication over the same data network as your computer Provides voice communication over the same data network as your computer In addition to basic call-handling features, the Cisco IP phone provides enhanced features In addition to basic call-handling features, the Cisco IP phone provides enhanced features Has a comprehensive online help system that displays information on the phone screen Has a comprehensive online help system that displays information on the phone screen

Cisco Unified IP Phone Model 7945GModel 7965G

Buttons and Hardware 1. Programmable 1. Programmable buttons 2. Footstand 2. Footstand button 3. Display 3. Display button 4. Messages 4. Messages button 5. Directories 5. Directories button 6. Help 6. Help button 7. Settings 7. Settings button 8. Services 8. Services button 9. Volume 9. Volume button 10. Speaker 10. Speaker button 11. Mute 11. Mute button 12. Headset 12. Headset button 13. Navigation 13. Navigation button 14. Keypad 15. Softkey 15. Softkey buttons 16. Handset 16. Handset light strip 17. Phone 17. Phone screen

Programmable Buttons Depending on configuration, programmable buttons provide access to: Depending on configuration, programmable buttons provide access to: Phone lines and intercom lines (line buttons) Speed-dial numbers (speed-dial buttons, including the BLF speed- dial feature) Web-based services (for example, a Personal Address Book button) Web-based services (for example, a Personal Address Book button) Phone features (for example, a Privacy, Hold, or Transfer button) Phone features (for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Buttons illuminate to indicate status: Green, steady—Active or two-way intercom call Green, flashing—Held call Amber, steady—Privacy in use, one- way intercom call, DND active, or logged into Hunt Group Amber, flashing—Incoming call on this line Red, steady—Remote or share line in use 1

Programmable Buttons (cont.) 2. Footband button – Allows you to adjust the angle of the phone base 3. Display button – Awakens the phone screen from sleep mode No color—Ready for input Green steady—Sleep mode 4. Message button –Auto-dials your voice message service 5. Directories button – Opens/closes the Directories Menu. Use it to access call logs and directories 6. Help button – Activates the help menu 7. Settings button – Use it to control phone screen contrast and ring sounds 8. Services button – Opens/closes the Services menu

Programmable Buttons (cont.) 9. Volume button – Controls the handset, speakerphone and headset volume. 10. Speaker button – Toggles the speakerphone on and off. Lit when on. 11. Mute button – Toggles the mute feature on and off. Lit when muted. 12. Headset button – Toggles the headset on or off. When the headset is on, the button is lit

Programmable Buttons (cont.) 13. Navigation button – Allows you to scroll through menus and highlight items Scroll up and down to see menus and highlight items.Scroll up and down to see menus and highlight items. Scroll right and left to scroll horizontally in multi-column displays.Scroll right and left to scroll horizontally in multi-column displays. Select button—scroll to highlight a line using the Navigation button, and thenSelect button—scroll to highlight a line using the Navigation button, and then 14. Keypad – Allows you to dial phone numbers, enter letters, and choose menu items 15. Softkey buttons – Each buttons activates a softkey button, displayed on your phone screen. 16. Handset light strip – Indicates and incoming call or new voice messages 17. Phone screen – Shows phone features

Phone Screen Features 1. Primary phone line – displays the number of your primary line 2. Programmable button indicators serve as phone line buttonsserve as phone line buttons intercom line buttonsintercom line buttons speed dial buttonsspeed dial buttons phone service or features buttonsphone service or features buttons 3. Softkey labels – each displays a softkey function 4. Status line – displays audio mode icons, status info, and prompts 5. Call area activity – display current calls per line, caller ID, call duration, and call state 6. Phone tab – indicates call activity 7. Features tab – indicates an open feature menu

Accessing Voic Setup and personalize your voice message service Setup and personalize your voice message service Check for new voice messages Check for new voice messages Listen to your voice messages or access the voice message menu Listen to your voice messages or access the voice message menu Send a call to voice message system Send a call to voice message system You can use iDivert to send an active, ringing, or on-hold call to your voice message system.