April 9,

 Employers  IS Careers  Business Support  Key Trends  Manage your career  Questions 2

 Private & Public Businesses Internal IT organizations small & large Different challenges and opportunities Small companies tend to be more “hands on” Larger companies – more structure, training, career paths, bureaucracy Technology companies  Consulting companies Niche Large size such as Accenture, Deloitte, Infosys, etc  Public Sector Schools Government  Not for profit Healthcare – hospitals, etc Biotech 3

 Functional Business Analysts Systems Analysts Business Intelligence (multiple paths) Project Managers Management path versus technical path CIO / IT Directors  Developers Data Analysts Programmers Integration specialist Application Architect Enterprise Architect  Network Network administrators Network analysts 4

 Technical Database administrators Unix/ linux administrators SAN administrators Systems Administrators  Network Network administrators Network analysts  Security Administrator PCI / SOX specialists 5

 PC administrators PC hardware PC configuration management Printer & copier management Windows system admin’s  Operations: Computer Operators Data Analysts Business Continuity Analysts  Help Desk Business applications PC support Communications & Network support Customers 6

Efficiency:  What can we do to impact labor?  What can we do to reduce corporate operating costs?  How do we improve the day to day business? Agility & Responsiveness:  How do we provide key performance indicators to our business partners to allow them to respond faster and with greater understanding of business environment and trends?  How can we improve the cycle of innovation?  How can we improve our “speed to market” for our business partners?  What is an acceptable level of service? (“good enough” – less expensive) Manage Risk:  PCI & SOX – ensure good secure & compliant business practices  How do we ensure we are good corporate citizens  Technical and Business Continuity  Key Skills in IT:  Business Process Engineering  Project Management  Lifecycle management of technology 7

 Less development / more integration  Business analysis & Solutions  Technical trend awareness  Enterprise Architecture  Software as a service  Hosted / cloud  Vendor management 8

 How to get your first job  Network – help each other out  Take low level job and earn your way up if nothing else is available  Always manage your career  Stay current  Read / attend conferences / network  Pay attention to where your field or expertise is trending  What vendors products are you good at?  Volunteer for new tasks, projects, etc.  Stay flexible 9