Copyright © 2008 Pearson Prentice Hall. All rights reserved. 1 1 Professor Donald P. Linden LEAD 1200 CRN Workforce Development and Critical Thinking

2 Objectives Make Integrity Your Hallmark Become an Effective Communicator

3 Make Integrity Your Hallmark What is Integrity? Integrity is consistency of actions (no contradictions), values, methods, measures, principles, expectations and outcome.consistency Integrity may be seen as the quality of having a sense of honesty and truthfulness in regard to the motivations for one's actions. The term "hypocrisy" is used in contrast to integrity for asserting that one part of a value system demonstrably conflicts with another, and to demand that the parties holding apparently conflicting values account for the discrepancy or change their beliefs to improve internal consistency.qualitysense honestytruthfulnesshypocrisy

4 Make Integrity Your Hallmark (Continued) Why don’t More people live a life of Integrity Cheating as a way of Life Eventually the Truth will come out

5 Make Integrity Your Hallmark (Continued) Characteristics of people with Integrity  Empathy Treating everyone in the organization with empathy ( Empathy is the capability to share and understand another's emotions and feelings.) empathyemotions  Lack of Blame People who don't blame others are not defensive. They are able to reflect honestly on their own behavior and are willing to admit mistakes.blame

6 Make Integrity Your Hallmark (Continued)  Humility is a lack of pomposity and arrogance. It is the recognition that all people are fallible, that we are all combinations of strengths and weaknesses. Humility  Emotional Mastery For those in positions of formal power, the most important aspect of emotional mastery may be controlling anger.power

7 Make Integrity Your Hallmark (Continued)  Responsibility Responsibility is the acceptance of full responsibility for personal success and for the success of the project, team and organization. Becoming responsible requires developing and refining the following core qualities: Responsibility  Takes the initiative to get things done  Is not afraid to hold himself accountable  Is willing to cross departmental boundaries to help with a meaningful project  Takes personal responsibility for organizational success

8 Make Integrity Your Hallmark (Continued) Accountability  People who are truly accountable expand their view of organizational responsibility. At all levels, accountable people do what they can to get done what needs to get done, no matter where in the organization they have to go. They NEVER say, "It's not my job."

9 Make Integrity Your Hallmark (Continued) Self-Confidence  People who are self-confident feel that they are the equal of others, even when those others are in positions of much greater formal power. People who are self-confident also recognize the value of building the self-confidence of others and won't be threatened by doing so. Self-confidence in everyone builds a sense of partnership and helps the organization get maximum effort and ideas from everyone. A person with the core quality of self-confidence:self-confidence Has a self assured bearing Is flexible and willing to change Easily gives others credit Isn't afraid to tell the truth

10 Make Integrity Your Hallmark (Continued) Courage  People with courage are assertive and willing to take risks. They ask forgiveness rather than permission, and are willing to try even though they might fail. They are willing to risk conflict to have their ideas heard, balancing that with the respect that makes constructive conflict possible. A person with the core quality of courage:courage Champions new or unpopular ideas Talks to others, not about others, when there is a problem Accepts feedback and really hears what others say Takes the ball and runs with it, even when there are obstacles

11 Make Integrity Your Hallmark (Continued) Focus on the whole  People who focus on the whole think in terms of the good for the entire organization, not in terms of what's good for them, their team or their department. They can see interdependencies and can see beyond what is immediately observable. They have an understanding of and enthusiasm for the business and an understanding of their industry. For example, if working on a software project, they consider the implications of the whole project and commit to an outcome that works for the customer rather than focusing on just their piece of the project. A person who demonstrates the core quality of focusing on the whole:businessindustry Realizes that they represent their company to customerscompany Sees how the work in their area affects the entire project and the entire organization Gathers information from all stakeholders when making decisions Shares information throughout the company and understands the value of a knowledgeable workforce

12 Make Integrity Your Hallmark (Continued) Why integrity is so critical in building a winning career Ethical dimension of Integrity -  how a moral outcome can be achieved in specific situations (applied ethics - the philosophical examination, from a moral standpoint, of particular issues in private and public life that are matters of moral judgment ).applied ethics A final word of Integrity