Illinois Efforts to Increase PRAMS Response Rate IDPH/ICHS 6/2000 Rocio Fuller

Efforts to Increase PRAMS Response Rate Draw Monthly Sample Process for Cleaning Every Batch Illinois Cornerstone PramTrac Undelivered Mail & Phone Sheets Internet Search Phone Phase Thank You Adding Golf Pencils to Questionnaires

Draw Monthly Sample Previous Procedure New Procedure Advantages: Minimum waiting period between batches Better addresses for mothers More time to work with each batch

Process for Cleaning Every Batch Add last four digits to the zip-code to every mother in the batch Exceptions: Apartment number is missing Township is wrong Address is wrong Address is incomplete Unmatched address

Illinois Cornerstone State listing of mothers who have received public services WIC IMMUNIZATION FAMILY CASE MANAGEMENT DIABETES BREAST & CERVICAL CANCER

PramTrac Enter alternative addresses for mothers from Cornerstone Time between addresses is a year or less Phone numbers Apartment numbers

Process for Undelivered Mail & Trouble Phone Sheets PramTrac Process: Identify mother’s age Identify mother’s marital status Identify mother’s maiden name Identify father’s information Identify mother’s race Identify low birthweight and normal birthweight

Fax Form

Internet Search

Search by: Name, Street, City, State, or Zipcode Advantages: Name, complete address and phone number Disadvantage: It does not provide total number of results for a given person

Search by: Name, City or State Reverse Lookup Type an address to get phone number for that address Advantages: provides total number of matches for a given last name Disadvantages: Need to click on the name to get the address and phone number

Search: Name, City, and State Advantage: Complete address and phone number and total number of results for a given person

Search: Name, City, or State Advantage: Provides complete address and phone number and total number of results for a given person

Search: Name, City, or State Advantage: provides total number of results for a given person Disadvantage: Addresses with phone numbers but no zip codes

finder Search: Name, Street, City, State, Zip Advantages:Provides complete address and phone number. Provides good results Disadvantage: Provides too much information

Search

Phone Phase Print phone sheets - a week before batch goes to phone phase Identify: mother’s DOB mother’s ethnicity mother’s marital status mother’s maiden name low birthweight normal birthweight

Phone Phase/Cornerstone Phone numbers Additional addresses Other contacts

Thank You Incentive: -Certificate of appreciation -Tote Bag -Picture Frame

Adding Pencils to the Questionnaires

Pencil Experiment Control Group: Books sent with pencils Experimental Group: Books sent without pencils Results: Similar results for both groups

ILLINOIS PRAMS STAFF