 ReadSoft 2004 Review of Multi-Site Implementation At Canadian Helicopter Corporation Christine Whyte, ReadSoft

 ReadSoft 2004 AGENDA n Company Background n Project Background n Key project Drivers n Overview of solution n Project Timescales n Benefits of Solution n Project Manager’s Tips

 ReadSoft 2004 Canadian Helicopter Corporation - CHC n World’s largest provider of helicopter services to global offshore oil & gas industry n Market Capitalization is CDN$ 1billion n Global Headquarters in Vancouver – Global Operations & Heli-One n CHC European Operations Headquarters in Aberdeen with 17 bases in UK, Ireland, Netherlands, Norway & Denmark n CHC European Operations service over 55% of the offshore market in the North Sea, the largest in the world

 ReadSoft 2004 CHC Project Background for Automation in Accounts Payable n Processing around 30,000 supplier invoices per annum within European Operations n 3 Finance bases n 4 user groups covering approvals in multiple countries and locations

 ReadSoft 2004 CHC Key Project Drivers n Multiple geographical locations for processing/approvals n Tracking where the invoices are n Correct people approving invoices n A process to support timely supplier payments n Cater for additional workload without increasing staff

 ReadSoft 2004 Scan InterpretVerify Transfer Documents for INVOICES Images Scanning of the documents Interpretation of the scanned document based on a pre- defined profile. Specific details are retrieved from the document Verification of the information according to user based rules Data M3 System Transfer of data and images Image Archive Overview of ReadSoft/Lawson M3 Automatic Data Capture Optimize Manager

 ReadSoft 2004 Supplier identification n Matching a document with the right account among thousands is surprisingly swift n Identifiers – VAT number – Logo – Telephone number n For suppliers unknown to INVOICES identifier matches are found in the Master Vendor list from M3

 ReadSoft 2004 Automatic information extraction n Header fields n Account fields n Single items n Line items n Multiple VAT rates

 ReadSoft 2004 Automated Line item capture n Fast and accurate line item information extraction, on one page or many n In case of inconsistencies, line item tables are just as swiftly extracted and learned in Verify

 ReadSoft 2004 CHC Overview of ReadSoft M3 ADC Solution – Approval method n Supplier Invoices with Purchase orders – to be implemented in Phase 2 3 way matching of purchase order, goods receipts and invoices. Invoices are automatically routed to the matching function. Matching will be automatic within defined deviations. Approved and tagged for payment. n Supplier Invoices with no Purchase Order Routed to the suspense account so that they are registered, and the appropriate person notified. Cost account defined and invoice approved. n Single and parallel authorization n Reminders for timely authorisation n Recording of comments

 ReadSoft 2004 CHC Project Timescales n January – Review of sales presentation n February/March 2006 – Review of commercials & business case n April – Project kick off with planning n Anticipated roll out 6 months to cover European Operations exc. Denmark n UK, Netherlands & Ireland fully live n Norway rolling out now n Project complete end of November

 ReadSoft 2004 CHC Benefits of Solution n Elimination of physical distribution of invoices n Invoices & associated documents always available for on-line viewing n Streamlining processes and removing repetitive manual tasks n Staff can focus on supplier relationships and managing payments

 ReadSoft 2004 CHC Project Manager’s tips! n Infrastructure Invoice images can be retrieved from anywhere via an M3 screen – check the speed of this as it varies for hardware/network and image viewers. n Software Versions Some screens around the approval and invoice log were not immediately available due to the M3 version being used, so this needs to be considered in planning. n Training With multiple countries and sites, planning for cost effective user training is important. Invoice approvers were trained remotely with instruction manuals sent by for reference, and this was backed up with 20 minute phone sessions for individual training. AP clerks in Aberdeen & Norway were trained face to face.

 ReadSoft 2004 ADC – Appropriate for many companies Some market segments Some of our 4,500+ customers