Student Experience in Online Education Policy and Practice Workshop Kendra Backstrom (The University of Adelaide) Trish Andrews (The University of Queensland) Support for this project/activity has been provided by the Australian Government Office for Learning and Teaching. The views in this project do not necessarily reflect the views of the Australian Government Office for Learning and Teaching.

The Student Voice in Online Education Project Key objective is to develop a Student Experience Kit (SEK) for use by academics, learning designers and managers. Based on ‘student voices’ (online learners) across traditional face-to-face and dual mode institutions as represented by Project partners: The University of Queensland (UQ); University of Southern Queensland [USQ], Central Queensland University [CQU] and the University of Adelaide.

Phenomenological approach o Information session and questionnaire demographic and context data o Charting the Week’s Activities 7 day record of o Time spent studying, working and engaging in family, social and personal activities o Resources used for study and learning o Day Experience Method Random Text/SMS prompts (avg. 7) during 1 day asking o Time? Where? Who with? What doing? What resources in use? How do you feel about this? o Photo (s) of learning spaces o Focus group sessions (teleconference or Skype group calls)

Participants Age GroupFemaleMale Total Numbers The University of Adelaide and over011 1 Missing age202 1 Total

Participants Studying at: Females Males Total UoA CQU U Adelaide UQ628 - USQ718 - Doing: As % of total Part time Study25774% 12 Full time Study9226% 1 And Part time Work9021% 1 Full time Work21867% 11 Not Working4112% 1 While Sharing accommodation 5012% 1 Living in own home29988% 12 With at least 1 child at home 17244% 6

Key themes from the data Wellbeing

Wellbeing Student wellbeing is defined as a sustainable state of positive mood and attitude, resilience, and satisfaction with self, relationships and learning experiences. (Noble, McGrath, Wyatt et al )

Theme: Life Spaces Definition: a sensitizing concept to denote ‘learning in spaces that make up our life’ – inspired by Kolb &Kolb’s (2005) conceptualization of ‘learning space’ in experiential learning theory where learning is not a single universal process but a map of learning territories.

Where are students engaging with learning?

Theme: Orchestrating Time Definition : deliberate and conscious choices about using time. Making “learning time”.

Well being How are students managing their learning? Strategising Opportunistic Snippets Concurrent On the go Managing Self

Theme: Institutional T &L Environment Definition : student experience and perceptions of institutionally based approaches to teaching and learning (pedagogies) and the quality of T&L delivery

What type of learning experience are our students having? Pedagogies: how teachers and course designers deliver learning experience and what distance students would like (ideal experience) - covering design (formal/informal), attributes and skills (digital and information literacies). Quality: (positive and negative) perceptions of quality of T&L