Direction by Design, Not by Accident Volunteer Leaders Conference April 24, 2006.

Slides:



Advertisements
Similar presentations
Volunteer Management and Supervision Volunteer Management and Supervision The Volunteer Centers of Santa Cruz County.
Advertisements

Presentation to the Metro Business Network: The Allegheny Conference Model Mike Langley, CEO February 18, 2005.
 A strategic plan is a guiding document for an organization. It clarifies organizational priorities, goals and desired outcomes.  For the SRCS school.
“city of people, ON THE MOVE” ONE TEAM, ONE VISION.
1 National Governors’ Association Meeting Economic & Workforce Developers and Educators Theme: Revitalization of the economy and communities.
Toastmasters – A Look At What Is Happening In Our Organization Richard E. Peck, DTM International Director
2015 DELEGATION TO CITY COUNCIL February 16, 2015.
Presentation of the workshop results to the plenary session A) Strengthening rural entrepreneurship by connecting the local production with other economic.
Rotary Club of Missoula. What this club means to you? Opportunity to serve: financially, with time, with skills (or all three). Fellowship Education on.
Communicating about the P-16 Plan for Improving Student Achievement Indiana Education Roundtable April 20, 2004 Adam Kernan-Schloss.
1April 2012 – RI District 7020 Conference, Haiti An update on Rotary International and District 7020’s Strategic Plan Haiti District Conference – April.
Peninsula Partnership Leadership Council San Mateo County “The Big Lift”
Update on the NPSMA MAGS PSM Meeting Saint Louis, April 4, 2008.
2008 National Women in Agriculture Educators Conference April 1, 2008 Oklahoma City, Oklahoma Help for Entrepreneurs – eXtension Puts Assistance at Your.
The Value of Volunteering Women’s Foodservice Forum.
Building a Strong Foundation Through and Effective Board and Sound Practices.
The Key to Sustaining Membership Friday, February 24, 2012 Phyllis Shurn-Hannah, NE Regional FSD Regional Council Summit February 24 – 25, 2012 Grapevine,
1 Trip Through a ToolKit
Marana Chamber of Commerce MEMBERSHIP SURVEY RESULTS May 2014.
National Governing Bodies (NGBs)
Use a plan review Keep Score Provide incentives for positive behavior Manage knowledge retention & transfer Follow up for Sustainable Results Cox Ch 7.
Tool Kit 2.0 – The Next Step in Your Communications.
Raleigh Section 1113 Case Study of Storyboarding March 20, 2007.
Board Engagement Barbara Sexton Smith President & CEO Fund for the Arts.
Eugene Area Chamber of Commerce Mission To promote a HEALTHY LOCAL ECONOMY by influencing *Business success *Public policy *Community development.
Laurie Wieder President Prince William Regional Chamber of Commerce.
Early Childhood Trends and Issues Prepared for the April 20, 2013 GAYC Board Meeting.
From Recruitment to Evaluation: How to Build and Maintain an Exceptional Board Matt Kouri | President and Executive Director TEXAS ASSOCIATION OF COMMUNITY.
Cecil County Chamber of Commerce Business Extravaganza March 15, 2011 Cecil College North East Campus Schedule 9: :00 AM –
Where We’re Headed A Strategic Update. Who We Are 50 years serving Flagler County 850 member companies strong Largest member organization in county 2.
A study of the potential and feasibility of the concept of city marketing This is a research strategy to examine economic redevelopment in San Diego. Current.
Background Key Messages A community’s economic vitality affects everyone Jobs growth is the key to Columbia’s economic health The amenities we enjoy.
Communications Plan Name of school: Great Hieghts High Project team: Mr. Blank (Principal), Ms. Smith (PTO), Mr. Ringer (PR), Ms. Wire (Technology Director),
Methodist Healthcare HCAD 5390.
Strategic Planning for the Arts Summary of Online Surveys Buena Vista Conference Center December 16, 2009.
CONFIDENTIAL For Internal Use Only UCI BPC Workshop ”Successful Teams in Start-up Enterprises ” John Creelman (MBA 1989, Finance) January 20, 2015.
Forward Oklahoma City IV March 30, FORWARD OKLAHOMA CITY AIMS TO: Create Quality Jobs Increase Capital Investment Retain Existing Business Improve.
Joint Meetings Industry Council Strategic Communications and the “Profile and Power” Program.
Economic Development for a Healthy Community! League of Oregon Cities Portland, Oregon 2009 By Dennie Houle Business Development Officer Oregon Business.
General Capacity Building Components for Non Profit and Faith Based Agencies Lakewood Resource and Referral Center nd Street, suite 204 Lakewood,
Public Relations How To “Spread The Word” Fred Rogers – -
“Alone we can do little, together we can do so much.” –Helen Keller.
- Member surveys - board surveys. What IS the Chamber of Commerce? “A strong entity within a community that has the ability to strengthen, develop and.
Building Partnerships to Enhance the Colorado Nursing Workforce.
IEEE Santa Clara Valley Communications Society January 13, 2007.
Cooperative Extension Service, College of Agriculture, University of Kentucky Regional Cooperative Extension Conference Administrative Update Presented.
0 Governance and Start-Up in a Public Plan Howard Kahn October 13, 2010.
PARENTS ARE OUR PARTNERS Jamilah Fraser Chief of Communications The School District of Philadelphia July 2011.
Member Survey Results May Membership Members Joined January – May 2013= 11 New members in 2013=35 Members Joined January – May 2014= 26 42% increase.
Statewide Mentorship Yes, this means you!. Keep Jamie on track Why Mentorship Roles and Jobs Types of Programs History of the statewide project Format.
ACHIEVING HEALTH CARE COVERAGE SUCCESS IN 2014 AND BEYOND: Stakeholder Input on Strategies for Marketing, Eligibility, Enrollment and Retention Katie Marcellus.
Presented by: Cathy Kennerson, IOM, ACE CEO El Centro Chamber of Commerce & Visitors Bureau Membership Development & Retention.
Employment and Training Administration DEPARTMENT OF LABOR ETA The Future of Rapid Response Bob Lanter U.S. DOLETA, Region 6 Jessica Mosier San Diego Workforce.
TRANSPORTATION RESEARCH BOARD WATER SCIENCE AND TECHNOLOGY BOARD TRANSPORTATION RESEARCH BOARD TRB’s Vision for Transportation Research.
A Movement of Ideas for Growth Results London, November 2015.
Maintaining a Vibrant SET Regional Team Special Topic on Leadership & Sustainability.
Working Group One Politics and Economy: shifting the balance toward openness This group discussed the political context and conditions ("politics of policy")
2 Dedicated to Sustainable Excellence To make a substantial contribution to Australia’s productivity and competitiveness. To promote Organisational Excellence.
A place where spending time at work isn’t work at all. The Pensacola Bay Area.
City of El Cerrito Economic Development Program. Community Description Urban community in the San Francisco Bay Area 23,500 people Higher education &
TITLE PAGE Charlton Research Company WACE Business Survey December 2004.
CONFIDENTIAL For Internal Use Only UCI BPC Workshop ”Successful Teams in Start-up Enterprises ” John Creelman (UCI BA ‘79, MBA ‘89) January 15, 2013.
THE NATIONAL EXCHANGE CLUB District Director Club Representative Orientation.
DEVELOPING A MARKETING PLAN Use a good Marketing Plan to guide the strategic and tactical direction of your business.
National Perspective and Local Opportunities for Meeting Affordable Housing Needs Come Learn With Us! Public Engagement Sessions Town of Chapel Hill, NC.
218H Area and Division Director Training Starting From Scratch How to Sponsor New Clubs.
Walkers are Welcome Ruth Coulthard CRN Conference 2013 Growing the Outdoor Economy.
Preparing for Bargaining, Key to Success! Angel F. González University of Iowa Labor Center M210 Oakdale Hall Iowa City, IA
ACCE National Chamber Image Campaign 101
DoD Enterprise Architecture Summit Enterprise Architecture:
Presentation transcript:

Direction by Design, Not by Accident Volunteer Leaders Conference April 24, 2006

Volunteer Leaders Measuring success, Job #1 for chambers, Tough questions a habit, Challenge tradition, sharpen focus,

“How do you measure success in your chamber of commerce?”

WACE Zoomerang Survey Net increase in members Improved retention rate Bottom-line...net income Growth in total revenues Reduced expenses Increased number of visitors to community

WACE Survey (cont.) Achieved goals & objectives Number of jobs created Number of new businesses located Political-legislative successes Increased member participation

Achieved chamber’s program goals/objectives - 75% Increased number of visitors - 9% Number of new businesses located - 6% Number of jobs created - 4%

Are Our Program Goals/Objectives on Target with Member Expectations?

Are We Succeeding Where it Matters Most?

Charlton Research and Tool Kit National pollster; two surveys in three years. What businesses value most; how we perform. More than 100 local chambers, similar results.

Core Competencies Creating strong local economy Promoting the community Networking Representing business to government Political action

Job #1 for Local Chambers. 9 of 10 “creating a strong local economy” a high priority. 5 of 10 “great job”. Expectation/performance gap.

Tools to Help Close the Gap. Communications audit/member-speak, Branding - key messages, advertising, Local survey instrument - job #1 in your city.

“Strong Local Economy” in Your Community? Arts… It’s our Nature - Chico CA Tracking Expansion, Retention, Start-ups - Tucson, AZ Shop San Mateo - San Mateo, CA

Make a Habit of Asking Tough Questions. Develop and use filters Planning sessions Board/staff meetings

Direction by Design, Not by Accident.

Is Success Measured By How Many People Show Up?

Is Success Measured By What We Do to Strengthen the Local Economy, and Serve Members?

Challenging “Traditional” Successes Can Be Healthy. No luncheons in Hayward Fewer members in Santa Rosa No Mixers in Medford

“Achieved chamber’s program goals/objectives.” 75% Tool Kit Core competencies and Job #1. Habit of filtering. Challenge tradition, especially when it sharpens focus.