Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January 19, 2010

Rolta TUSC page 1 Agenda  Introductions – Matthew Vranicar, Vice-President BI/DW, Rolta TUSC  Delivering Successful BI Solutions  The Oracle BI Framework & Tools  Accelerate Your BI Solution Delivery  Customize the BI Applications – Why & How  Summary

Rolta TUSC page 2 Rolta – a Global Workforce Rolta Canada Ltd. Toronto Rolta International Inc. Atlanta Rolta Benelux The Netherlands Rolta India Ltd (Parent Company) Mumbai Rolta Saudi Arabia Ltd Riyadh Rolta ME FTZE Dubai Rolta UK Ltd. United Kingdom Rolta Deutschland GmbH Germany Rolta Asia Pacific Sydney Worldwide Presence: USA Canada UK Germany Netherlands Saudi Arabia Middle East Australia Worldwide Headquarters: Mumbai 82 offices across India Development and Delivery Centers: Mumbai Riyadh Atlanta Denver Rolta Regional, Branch and Support Offices Rolta US powered by TUSC and Piocon

Rolta TUSC page 3 Rolta Facts  25 years of experience as a Global Company  Forbes list of “Best Under A Billion” companies, 3 consecutive years; ranked among the 100 most valuable companies in India  Annual Revenue of $350M run rate  26% annual growth rate  Large reseller and service provider for Oracle in North America and Intergraph in India  5000 Employees total with 600 in North America  Highly selective world-class new hire training institute “Rolta Academy” which supports the training of all new employees

Rolta TUSC page 4 The Evolution of Rolta  : Rolta founded as India-based Engineering firm Early Joint Ventures and Partnerships fuel growth Adds OnPoint Geospatial Information System with Orion acquisition Adds large world-class off-shore capabilities and training center  Jan 2008: Acquired TUSC, “The Oracle Experts” – Provides Oracle System Integrator and VAR practices focused on: Database ServicesRemote DBA / Managed Services Fusion MiddlewareOracle E-Business Suite  July 2008: Acquired WhittmanHart Consulting – Adds Hyperion EPM and Essbase – Plus Hosting, Performance Engineering/Testing and initial BI  Jan 2009: Acquired Piocon Technologies – Reinforces Oracle foundation – Award-winning Data Warehousing & Business Intelligence practice

Rolta TUSC page 5 Rolta TUSC Services and Solutions  Describe your core competencies, i.e. VAR, Implementation, Reseller Planning, Implementation, and Support Services Project Management Software Sales Training & Mentoring Managed Services - Remote DBA & Hosting Business Intelligence Data Warehousing Data Modeling Executive Portals and Dashboards BI Applications Data Mining Database Services Operational Support Infrastructure Planning Health Check Upgrade Services Custom Development Fusion Middleware Application Integration Systems Migrations Security & Architecture Identity & Access Mgmt Enterprise Sys Management Security Info Management Business Service Optimization Workshops - Assessments Global Sourcing Enterprise Performance Mgmt Financial Planning, Budgeting, Consolidation, and Reporting Performance Scorecards Oracle Applications Full lifecycle project management Implementation and support services

Rolta TUSC page 6 Recognitions and Award-winning Solutions  Oracle Pillar Partner in 3 areas in both NC & SE (NC: BI & Platform/Grid; SE: IdM & Platform/Grid)  Oracle Certified Advantage Partner in 5 areas (DB, EBS, BI, Fusion, SOA)  2 Oracle Titan Awards in both 2008 and 2007 (TUSC and Piocon including Business Intelligence Award)  Hyperion America’s Integrator of the Year – 2005 (WhittmanHart Consulting)  Oracle Partner Solution of the Year – 2004, 2002  Ernst & Young Entrepreneur of the Year – 2001 "E-developer"  Arthur Andersen-Chicago Best Practices – 1998 "Unleashing the Power of Technology“  Five Oracle ACEs (4 Directors) – Database App Development – Middleware & SOA (2) – Database Management & Performance

Rolta TUSC page 7 Rolta TUSC BI Service Offerings OFFERINGIf you need help with… BI Strategy & Roadmap Alignment with your enterprise goals BI DiscoveryProject Level scoping and definition BI Foundation Project Install, configure, optimize BI environment BI ProjectCustom BI & DW solutions BI ApplicationsOracle BI Applications implementations Data WarehousingStar schema, ETL development, optimization BI RationalizationConsolidating BI tools and platforms BI POC Quick wins using OBIEE SE1 or even EE+ BI Competency Center (BICC) Establishing your Center of Excellence BI TrainingOWB, BI Publisher, OBIEE BI Leadership & Assistance Mentoring and staff augmentation

Rolta TUSC page 8 WHAT DOES IT TAKE TO DELIVER SUCCESSFUL BI SOLUTIONS? Question:

Rolta TUSC page 9 BI Process Framework Business Strategy (Plans, Practices, and Budgets) Current Technology Strategy “As Is” Technology Environment “As Is” Application Environment BI Industry Trends & Best Practices BI “N State” Vision and Architecture Deliverable BI Strategy / Roadmap Deliverable Foundation Projects BI Application Projects “Quick Win” Opportunities Financial Review Risk Review Business Impact Review Program Management Business Insight / Feedback StrategyRoadmap Deliver Results Consume/ Feedback ROLTA

Rolta TUSC page 10 Rolta TUSC BI Approach – Timeline BI Roadmap – align solution with strategy Foundation – establish BI environment BICC – governance, Center of Excellence, training BI Project I – Quick-win to deliver ROI and gain user adoption Support – post-production support BI Projects II & III – subsequent efforts – Led by Piocon until Client team ready to lead – Governed by BICC

Rolta TUSC page 11 Data Warehousing & Business Intelligence Data Warehouse / Marts Legacy Operational ERP External Integrate End-to-End Business Intelligence System The Typical Life-Cycle Build/Cleanse Store, Secure & Manage Access & Analyze Distribute & Share Operational Insight Foresight Single Version of Truth

Rolta TUSC page 12 CAN YOU DESCRIBE THE ORACLE BI FRAMEWORK & TOOLS? Question:

Rolta TUSC page 13 Oracle BI Framework & Tools Search Ad-hoc Analysis Interactive Dashboards Proactive Detection and Alerts MS Office & Outlook Integration Reporting & Publishing Disconnected & Mobile Analytics OLTP & ODS Systems Data Warehouse Data Mart SAP, Oracle EBS PeopleSoft, Siebel, Custom Apps Files Excel XML Business Process Multidimensional Calculation and Integration Engine Integrated Security, User Management, Personalization Intelligent Request Generation and Optimized Data Access Services Essbase Common Enterprise Information Model

Rolta TUSC page 14 HOW CAN YOU ACCELERATE YOUR BI SOLUTION DELIVERY? Question:

Rolta TUSC page 15 What are the Oracle BI Applications  Oracle’s packaged BI Applications provide: – Pre-built BI solutions, built using typical BI/DW approach – Leverage core BI technologies – OBIEE, ETL – Pervasive, role-based dashboards – Drive decisions based on facts – Aligned with business processes – Based on industry best practices – Integrate data sources and applications – Lower time to market and TCO of BI – increase ROI – Extensible to meet specific business and analytical needs – Fantastic accelerators for BI and DW solutions

Rolta TUSC page 16 Oracle BI Applications & the OBIEE Framework Search Ad-hoc Analysis Interactive Dashboards Proactive Detection and Alerts MS Office & Outlook Integration Reporting & Publishing Disconnected & Mobile Analytics Oracle BI Applications Project AccountingSalesService Marketing Procurement & Spend Financial Human Resources Supply Chain & Order Management Contact Center Oracle BI Server Data Mart ERP Solutions, e.g. Oracle E-Business Suite ETL

Rolta TUSC page 17 Oracle BI Applications – 4 Parts Pre-mapped metadata, including embedded best practice calculations and metrics for Financial, Executives and other Business Users.  Presentation Layer  Logical Business Model  Physical Sources 3 A “best practice” library of over 350 pre-built metrics, Intelligent Dashboards, Reports and alerts for CFO, Finance Controller, Financial Analyst, AR/AP Managers and Executives 4 Pre-built warehouse with 15 star-schemas designed for Financial Analytics 1 2 Pre-built ETL to extract data from over 3,000 operational tables and load it into the DW, sourced from Oracle, PSFT, JDE or SAP ERP systems.

Rolta TUSC page 18 4 Design & Build Metrics, Dashboards & Reports Meta-data Mapping 3 Data Warehousing & Business Intelligence Data Warehouse / Marts Legacy Operational ERP External Integrate End-to-End Business Intelligence System The Typical Life-Cycle Build/Cleanse Store, Secure & Manage Access & Analyze Distribute & Share Operational Insight Foresight Single Version of Truth Analyze, Design & Build D/W and Marts 1 2 Design & Build ETL Accelerated by BI Applications

Rolta TUSC page 19 BI Applications Demo Business Objectives / Issues Gain Insights Take Action Target collection efforts to reduce overdue balances Drill to Overdue Invoice Detail Who are the Customers? How long is the underlying Overdue Balance pending? Is Overdue Balances trending up? Is DSO on target? Maximize Cash Flow Drill to Detail

Rolta TUSC page 20 WHY WOULD I NEED TO CUSTOMIZE THE BI APPLICATIONS? Question:

Rolta TUSC page 21 DASHBOARDS& REPORTS Prebuilt best practice library “One size does NOT fit all” SUBJECT AREAS Many metrics and dimensional attributes not surfaced by prebuilt dashboards and reports Possibilities are endless Incremental work to build exponential content from this foundation More than just dashboards and reports Value of BI Apps lies under the surface

Rolta TUSC page 22 Some Reasons to Customize BI Applications  Modify out-of-the-box analytics to meet your business analysis needs – Adding new facts, dimensions, hierachies – Re-format analytic reports to meet user demands – Add additional comparisons  Ensure the quality and completeness of your analysis – Include flex-fields in your analysis – Ensuring all necessary EBS data is included – Confirm the mappings of segments, flex-fields, etc.  Add additional data to your analysis – Include other (non-EBS) data sources to extend analysis – Or, even feed ERP data from unsupported data sources

Rolta TUSC page 23 HOW DO I CUSTOMIZE THE BI APPLICATIONS? Question:

Rolta TUSC page 24 Typical Effort & Customization balance Extension of DW Schema for extension columns, additional tables, aggregates, indices, etc. Extension of ETL for extension columns, descriptive flexfields, additional tables, etc. Additional derived metrics, custom drill paths, exposing extensions in physical, logical and presentation layer, etc. Additional dashboards and reports, guided and conditional navigations, iBots, etc. Level of Effort Degree of Customization Easy Moderate Intermediate Involved Dashboards & Reports OBIEE Metadata DW Schema ETL

Rolta TUSC page 25 Customizing Dashboards & Reports  Web-based Dashboard Editor  Answers for reports and analytics  Chart & graph formatting  Tabular reporting  BI Publisher available too  Modifications typically made to support your business processes and analytical needs

Rolta TUSC page 26 Customizing OBIEE Metadata  Client based OBIEE Administrative tool  Pre-built aggregates, functions, etc.  Dimensions, measures, facts presented in DW format  Common metadata additions include aggregates and functions  Once added, metadata must be exposed in dashboards/reports

Rolta TUSC page 27 Customizing the DW Schema  Star schema format, for DW- type performance  Subject matter focused stars, in data mart fashion  Thousands of tables and 10’s of thousands of columns  Already houses much of your ERP data, some not even exposed in pre-built reports  DW customizations require both metadata and dashboard/report modifications to use data

Rolta TUSC page 28 Customizing ETL Code  ETL architecture facilities ease of modification – Source Dependent layer has knowledge of ERP data source – Staging Tables provide standard format – Source Independent has none – Universal Adapter allows you to create ETL from any data source  ETL tool used to modify mappings – Informatica or Oracle Data Integrator (limited)  ETL additions must be exposed in the DAC (Data Warehouse Administration Console)  ETL additions/changes may require DW, Metadata and report mods

Rolta TUSC page 29 Summary  Delivering Successful BI solutions requires – BI & DW expertise, experience and a proven approach – A solid, reliable and flexible BI/DW framework  Oracle BI Applications are – Built on Oracle’s core BI platform, OBIEE Plus – Based on industry accepted best practices for BI & DW – Equipped with a complete set of data models, ETL solutions, OBIEE metadata, dashboards and reports – Extensible – at any level – to meet all of your needs – A great accelerator for your BI solutions

Rolta TUSC page 30 For help Accelerating your BI success… Contact: Matthew Vranicar Vice-President Business Intelligence and Data Warehousing Rolta TUSC Office Cell