Accenture Development Partnerships Overview

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Presentation transcript:

Accenture Development Partnerships Overview

Accenture and ADP Accenture Consulting – Technology – Outsourcing 187,000 employees, 52 countries $23+ billion in revenue (FY 2008) Clients include more than three-quarters of the Global Fortune 500 Business & Technology Consulting: Strategy, Human Performance, Supply Chain, CRM Accenture Development Partnerships Non-profit group within the company founded in 2002 Aims to channel Accenture’s business & technology skills to the development sector Staffs Accenture consultants on 3-6+ month projects, typically in developing countries Innovative non-profit business model And that’s what brings us to ADP… ADP is an initiative which does exactly that…it aims to channel Accenture’s core capabilities – namely the business and technology skills of our people – to help solve international development challenges… ADP is a non profit group within the company that was started in the UK back in 2002, and launched in the US in 2004. It was started as an employee-driven initiative, by Gib Bulloch, ADP’s current director, and a group of other employees who had taken sabbaticals from Accenture to do development work through a program called Voluntary Service Overseas They saw through their volunteer experiences how the type of skills Accenture people can offer are direly needed in the development sector, And they wanted to find a way for Accenture to make a contribution to international development beyond the efforts of individual volunteers, and in a larger, more impactful, and more sustainable way… What they came up with was the ADP model… ADP is essentially about applying Accenture’s core business capabilities to the international development sector… We provide consulting services to international development sector organizations…staffing consultants who normally work on commercial engagements to work with non-profit and donor organizations in developing countries… We think we have a pretty unique way of doing this – through an innovative business model that allows us to provide services to non profit organizations at a low cost…

Accenture Development Partnerships Value Proposition ADP aims to channel Accenture’s skills and capabilities to the development sector, while offering a valuable professional experience for our people International Development Sector: Accenture Corporate Provide world-class business & IT consulting Target areas of greatest need & least access Career development of participants Recruitment & retention Corporate responsibility & brand benefits Now, we see the ADP as a true ‘partnership’ model that provides benefits for all the stakeholders involved…orgs in the intl devt sector, Accenture people, and Accenture as a company…. First, for our clients in the international development sector, ADP provides access to world class business & tech consulting that these organizations otherwise would not have access to… Our aim is to provide the same high quality services to a non profit organization that we provide to our Fortune 500 clients…but at a reduced costs, and in places where Accenture would not normally work And we deliberately seek to work in parts of the world that have the greatest need and least access to high quality consulting services Second, for Accenture people, we think ADP provides a pretty unique personal and professional development opportunity… It offers a chance for people to utilize their professional skills to make an impact, while maintaining their career progression at Accenture…and it offers an opportunity to work in what is often a very different cultural and client environment… And finally, we believe there’s a strong business case for ADP to Accenture as a firm… And the core of this business case is around people. ADP provides a distinctive way for us to develop the skills of top performers…to differentiate ourselves from our competitors in the recruiting market … and to increase employee engagement and motivation by providing our people with quite a unique career opportunity… …Of course ADP also provides good publicity and is a positive demonstration of our commitment to corporate citizenship … but we see the people benefits as core to the business case for ADP… Accenture People Unique personal and professional development opportunity Opportunity to ‘give something back’

Accenture Development Partnerships ADP Business Model Accenture Contribution ADP makes consulting services accessible by: ACN Fees Margin Foregoing margin Keeping overheads & expenses low Voluntary 25 - 50% salary cut of participating consultants Charging fees on a cost recovery basis Participant Contribution Loaded Cost Salary cut Client Contribution The ADP business model is based on the concept of a three way contribution from each of the stakeholders on the previous slide… First, Accenture provides a contribution by foregoing margin on ADP work as well by providing access to its people, who could otherwise be charged out on profitable work… Second, Accenture people who choose to participate in ADP make quite a significant contribution by accepting a voluntary 50% salary reduction for the time they work on an ADP engagement… And finally, ADP charges fees to its clients that seek to cover this reduced cost based and to enable ADP to ‘break even’ and be financially sustainable… But what this model means overall for our clients is that ADP is able to provide services at about an 70-80% discount on market rates in the commercial sector…while also covering our costs… And financial sustainability is absolutely core to the ADP model…first, it’s critical to enabling the initiative to be scalable, and not dependent on a corporate subsidy to determine how much work we can carry out… …and beyond that, we think it’s right for our clients, in that they value our services more if they have to make a financial commitment ADP Fees Illustrative

ADP Achievements Where we work ADP is currently rolled out in 25 Accenture locations, each at varying stages of integration. ADP teams have worked on approximately 210 projects across about 54 countries… Asia Bangladesh Pakistan Cambodia China India Indonesia Philippines Sri Lanka Vietnam Thailand Nepal C&E Europe Bosnia Macedonia Poland Serbia Slovakia ‘HQ’ Locations Predominantly UK, USA Latin America Bolivia/Nicaragua Dominican Republic Ecuador/Guatemala Guyana/Mexico Honduras Peru/Dom.Rep Panama Trinidad & Tobago We have carried out projects with over 56 different client organizations, including a significant proportion of the leading ‘blue chip’ NGOs and donor organizations in the sector. ADP teams have completed over 210 projects spanning 54 countries across 4 continents and have worked with C-level client stakeholders at the headquarters locations worldwide. .Since its launch in 2003ADP has involved over 400 Accenture people as participants on projects, and is now rolled out to 25 countries across the Accenture organization. Africa Algeria Malawi Sierra Leone Angola Mali South Africa Cameroon Mozambique Sudan Egypt Namibia Swaziland Ethiopia Niger Tanzania Ghana Nigeria Uganda Guinea Rwanda Zambia Kenya Senegal Middle East Jordan Tajikistan Yemen

ADP Achievements Client Reach and Impact Performance to date: Over 210 completed projects in 54 developing countries Over 56 client organisations – donors, foundations, international and local NGOs Developing long-term ‘strategic partnerships’ with key NGO clients Headquarters, ‘hybrid’ and field-based projects Involved 400 Accenture employees on 3-6 month secondments Now available to Accenture employees across 25 countries Clients – Donors & Foundations Clients – NGOs

Accenture Development Partnerships Achievements – Client Impact Project ChildData (IT): Developed a global IT solution to support the global child sponsorship program, resulting in lower costs and more efficient transfer of data and photographs Global Supply Chain Assessment: Led a global review of the organization’s supply function, evaluating both the performance of supply chain and procurement functions, and the impact of key supplies Knowledge Mgmt – Southern Africa: Helped design and implement practical mechanisms to improve knowledge sharing between country-level microfinance programs across Southern Africa eLearning - Kenya: Designed and implemented an eLearning program to provide training to Kenyan nurses GSM Development Fund: Partnered with GSMA to launch over a dozen pilot projects worldwide that aim to extend access to voice and data services to underserved poor and rural communities

Accenture Development Partnerships What we offer ADP works with our clients to maximize the impact of their programs in developing countries, and to build their own institutional capacity Strengthening Institutional Capacity Program Design and Management Strategy Organizational Development & Change Management Supply Chain & Logistics Information Technology Finance & Performance Management Enterprise Development ICT for Development Cross Sectoral Partnerships Program Management Monitoring and Evaluation Focus: Helping our non-profit clients become high performance organizations Focus: Impacting our clients’ beneficiaries through development programs

Dee Jadeja – Consultant Client - World Vision, Learning Solution Development The Challenge The Location – Costa Rica The Outcome The activities conducted on this project have succeeded in providing World Vision with: Greater insight into their global needs for managing learning and development A focused plan to work with to implement the planned solution Clear articulation of the qualitative and quantitative benefits of the new learning solution Detailed cost forecasts required to gain funding required for the next stage of the project World Vision leadership and staff are able to cite numerous anecdotal examples of the fragmented approach to learning across the organisation, which results in a lack of strategic alignment, limited global collaboration and inefficiencies in areas such as design/development, administration and measurement.