Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 1 Prof. Dr. Hans-Jürgen.

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Presentation transcript:

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Prof. Dr. Hans-Jürgen Scheruhn Hochschule Harz Wernigerode University for Applied Sciences Online Process Management Elective at the Gisma Business School

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences This course covers... - management aspects - a lot of hands-on experience with the world leading Business Process Modeling tool named ARIS - some touches on using SAP ERP (R/3), the world leading Business Software

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences During this course we will run at least once through the process life cycle - of a sales scenario (our business case) - take several business roles like: Manager, Consultant, employee (Sales, Procurement,Finance), customer, process controller (Business Activity Monitoring) - access corresponding ARIS and SAP ERP apps via role specific Internet Portals

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Everything should be available online... - course information / materials - (access to) all applications - questions and answers - demo assignments

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences The Campus of Harz University Hamburg Munich Berlin Wernigerode Magdeburg. Walldorf

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Miami Havanna Wernigerode Sydney Hannover Alicante Auckland Brisbane Magdeburg Chicago Santa Clara International E-Business Scenario Lüneburg

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Students presenting project results at the CeBIT Fair

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Process Life-Cycle online 1.Strategic- planning 5. Process- controlling 2. Process- design 3.Implemen- tation Enterprise Architect Portal Controller Portal Balanced Scorecard Company internal and external Process Integration Modelling As-Is and To-Be Status Integration Portal 4.Process- execution Customer / Employee Portal Company internal and external Process Control Management Portal Company internal Process Monitoring

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Reference to OPM Script 2. Business Process Life Cycle 2.1 Strategic Planning / Management Portal 2.2. Business Process Design / Enterprise Architect Portal Business Process Identification Documenting the As-Is Status Analysis of the As-Is Status Documenting the To-Be Status 2.3 Business Process Implementation / Integration Portal 2.4.Business Process Execution / Employee / Customer Portal 2.5 Monitoring / Business Process Controlling / Controller Portal

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Our Business Case assumptions 1(3) Actors : - A company, that makes and distributes hard- and software, its managers, controllers and employees taking different operational business roles - Customers of the company - Consultants of the company

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Companys Resource flows : - Goods / services, finance, information Companys existing business processes / rules : - source / make / deliver logistics Companys Vision : - We want to be No. 1 in software and hardware sales within 2 years ! Company`s Mission : -We want our customers to benefit from our products and to add value to their business Our Business Case assumptions 2(3)

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Companys Strategy : - Enterprise internal integration - Enterprise external integration (extended) Companys Business Objectives / Benefits : - drive profitable growth, build strong customer relationship,... Companys Business Objectives / Potential Perspective : - (Online Process Management) - integrate Internal B2B application (using SAP ERP) - i ntegrate External B2B application (extended) Our Business Case assumptions 3(3)

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences ARIS Platform – Market Leadership Study ranks IDS Scheer in a global leading position in the field of Business Process Analysis. (BPA) Magic Quadrant for BPA (Q3, 2008) since 1997 Leading BPM software worldwide Industry standard for BPM Over 10 years of innovation Available in 25+ languages Winner of leading tool evaluations Patented technology Completely Web-based Supports numerous industry standards (BPEL, BPML, UML, etc.) Strategic partnerships with enterprise platform providers - SAP, Oracle and Microsoft Forrester evaluated leading business process modeling tool products found that IDS Scheer clearly leads the market. Business Process Modeling Tools Wave (Q1, 2009) 13 © IDS Scheer AG

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Architecture of Integrated Information Systems (ARIS) Organization View Data View Process View © Prof. Dr. A.-W. Scheer Function View

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Value-Added Chain Diagram Process View at Core Level / as-is-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram Process View

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Function tree Function View at Core Level

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Function tree Objective diagram Function View

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Organizational chart Organization View at Core Level

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Organizational chart Organization View at Overview Level

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Organizational chart Organization View at Detailed Level

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Organizational chart Organization View

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Technical Terms Model Data View at Detailed Level

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Technical Terms Model Data View

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences eEPC Process View at Detailed Level / as-is-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Process View BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Core Level / as-is-status © Prof. Dr. A.-W. Scheer

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Overview Level / as-is-status © Prof. Dr. A.-W. Scheer

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Detailed Level / as-is-status © Prof. Dr. A.-W. Scheer

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences BSC Cause-and-effect- diagram Process View at Overview Level / to-be-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Process View BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Objective diagram Function View at Overview Level / to-be-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Function tree Function View Objective diagram

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Value-added chain diagram Process View at Overview Level / to-be-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences eEPC Process View at Detailed Level / to-be-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences E-Business scenario diagramm Process View at Overview Level / to-be-status

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences e-Business Scenario Diagramm eEPC Process View BSC Cause-and-effect-diagram Value-added chain diagram

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences To-be-status / Core Level © Prof. Dr. A.-W. Scheer

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Overview Level / to-be-status © Prof. Dr. A.-W. Scheer

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Detailed Level / to-be-status © Prof. Dr. A.-W. Scheer

Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences Technical terms Model Function tree e-Business Scenario Diagramm eEPC ARIS - House BSC Cause-and-effect-diagram Value-added chain diagram Objective diagram Organizational chart