Train-the-Trainer Session Presented by: Kimbereley Brown

Session Agenda How to Motivate Students Trainer vs. Facilitator Facilitation/Presentation Techniques Using Visual Aids 10 Steps to a Successful Training

How to Motivate Students You cannot not motivate other people All people are motivated People do things for their reasons, not your reasons

How to Motivate Students (cont.) Five Ways to Squelch Motivation Have Little Personal Contact Get Participants in a Passive Mood and Keep them there. Assume the Class Will Apply What is Taught Be Quick to Criticize Make Participants Feel Stupid for asking Questions

How to Motivate Students (cont.) Basic Principles of Motivation Create the Need to Learn Develop a Sense of Personal Responsibility Create and Maintain Interest

How to Motivate Students (cont.) Structure Experiences to Apply Content to Life Give Praise, Recognition, Encouragement and Approval –Recognition should flow like a RIVR:  Random  Intermittent  Variable  Reinforcement

Three Learning Styles Visual Auditory Kinesthetic

Group Involvement We Retain: 10% of what we read 20% of what we hear 30% of what we see 50% of what we hear and see 70% of what we say 90% of what we say and do

Class Involvement Exercise Who’s Who?

Training Roles Administrator Role Trainer/Instructor Facilitator

Training Roles ADMINISTRATOR As an ADMINISTRATOR you should: Introduce activities and state learning objectives Give content overviews Provide clear and complete instructions Make bridges between activities and topics Keep participants focused Manage differences about schedule, content and procedures

Training Roles (cont.) Trainer/Instructor As a Trainer/Instructor you should: Present, explain or answer questions about concepts and skills. Provide relevant examples to clarify learning points. Ask questions to ensure participant understanding of content Provide skills practice Provide balance feedback and recognition to coach skill use

Training Roles (cont.) FACILITATOR As a FACILITATOR you should: Ask application-related questions Foster the exchange of participant ideas, opinions, and feelings about program concepts and skills Allow participants’ concerns to surface Guide productive discussions and allow participants to arrive at their own conclusions.

Evaluation & Follow-up The Four Levels of Evaluation Level #1-Reaction Level #2-Learning Level #3-Behavior Level #4-Results

Breaking the Ice What is your favorite ice breaker?

Facilitation/Presentation Techniques Establish and uphold ground rules. Show Interest Listen for content and feelings Look for non-verbal cues Use humor as appropriate Control distractions Maintain eye contact with participants Link skills to organizational issues and/or training

Controlling the Group Learning Experience Use these tips to ensure your words are reaching all students in your class: Use simple sentences Give step-by-step instructions Make smooth transitions Speak clearly and audibly Use visual aids effectively Check for understanding – “Repeat It” Ask participants to summarize

Using Visual Aids A Pre-Prepared Trainer is a more confident trainer. Careful planning is needed when presenting with projected visuals or Hands-On training

Using Visual Aids (cont.) Consider these options to meet the training needs of all employees. Computer Based Training and Web Based Training Conference Calls Webinars-Microsoft Live Meeting

10 Steps to A Successful Training Prepare forms necessary for training Call/ participants 24 hours in advance Prepare a list of both general and specific needs Plan for your training to be an active occasion for your participants Plan each training like a Journey!

10 Steps to a Successful Training (cont.) Have an agenda to show training objectives Prepare your presentation materials Know your topic inside & out! Plan your training Prepare your room