What is Organizational Behavior? Organizational Behavior (OB) is the study of individuals and their behavior within the context of the organization in a workplace setting. It is an interdisciplinary field that includes sociology, psychology, social psychology, and management.

After completing Unit 1 , you should be able to: Identify, describe, and discuss the three levels of OB. Describe the disciplines that contribute to organizational behavior. Discuss the foundations of individual behavior. Interpersonal behavior’s affect on OB of an organization. Explain what constitutes interpersonal behavior and how it affects an organization. Explain the evolving strategies of police management. Define the dynamics of managers. Point out the personality determinants of organization behavior. Continued..

Continued Unit I learning experiences Explain interpersonal behavior’s affect on OB of an organization. Define constitutes interpersonal behavior and discuss how it affects an organization. Explain the evolving strategies of police management.. Discuss the dynamics of managers.. Identify and explain the personality determinants of organization behavior.

Goal of Organizational Behavior Primary Goal: to create and maintain healthy relationships between employees and also between employees and the management of an organization so that the overall objectives of an organization and the objective of society in the long run are met. Restatement of goal: Explain, predict, and control human behavior By replacing intuitive explanations with systematic study

Organization A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals

Reprinted from Instructor’s Power Points in Robbins and Judge, Organizational Behavior, 12th ed. Pearson.

Contributing Disciplines to the OB Field Psychology The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals Reprinted from Instructor’s Power Points in Robbins and Judge, Organizational Behavior, 12th ed. Pearson.

Contributing Disciplines to the OB Field (cont’d) Sociology The study of people in relation to their fellow human beings Reprinted from Instructor’s Power Points in Robbins and Judge, Organizational Behavior, 12th ed. Pearson.

Contributing Disciplines to the OB Field (cont’d) Social Psychology An area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another Reprinted from Instructor’s Power Points in Robbins and Judge, Organizational Behavior, 12th ed. Pearson.

Contributing Disciplines to the OB Field (cont’d) Anthropology The study of societies to learn about human beings and their activities Reprinted from Instructor’s Power Points in Robbins and Judge, Organizational Behavior, 12th ed. Pearson.

Systematic study -The use of scientific evidence gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner to attribute cause and effect

Levels of OB Analysis Individual Group System

Contributing Disciplines to OB Psychology seeks to measure, explain, and change behavior Sociology studies people in relation to their fellow human beings Social psychology focuses on the influence of people on one another Anthropology is the study of societies to learn about human beings and their activities Political science is the study of the behavior of individuals and groups within a political environment gy seeks to

Classical School Dominated managerial thinking in the 1930s Sought to discover the “one best way to create and administrate an organization Organizations should consist of carefully designed interrelated parts, rationally working together like a machine. Workers are a part of the machine.

Bureaucracy Max Weber Centralized managerial authority Organized hierarchically Each unit required to have a specific sphere of competence Selection based on merit Salary based on hierarchical rank Attempted to reduce management to a set of rules.

Early 20th Century Police Reformers August Vollmer, O.W. Wilson, William Parker Primary function of policing is crime control Police departments independent of politics Achieve maximum effectiveness and efficiency with highly centralized command structure and standardized operating procedures.

Scientific Management Frederick W. Taylor Shift all responsibility from worker to management Select best person to perform the job Train workers to work efficiently Monitor workers

Contingency management model Environmental driving forces The individual The organization The group/team within the organization

Community policing Major function of police- control and prevention of crime Decentralized organizational design Consultative relationship with community Stress problem solving, information gathering, and counseling

CompStat Goal-orientated strategic management process that uses information technology, operational strategy, and managerial accountability to effectively control crime. Process of information gathering, analysis, and dissemination.