© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Verizon Customized Net Conference Powered by Cisco-WebEx Meeting Center Overview

2 PROPRIETARY STATEMENT This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate Verizon’s service. This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon. The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

3 Customized Net Conference powered by Cisco-WebEx Agenda Integration Features In-Meeting Features Meeting Center Features Logging Into Manage My Meetings Manage My Meetings tab Meeting Center Homepage Productivity Tools Setting Up My Profile – Audio Integration Scheduling a Meeting Sending Out Invitations Starting a Meeting Leader’s Console QuickStart Sharing Microsoft ® Outlook ® Integration Additional Information

4 Customized Net Conference powered by Cisco-WebEx Integration Features Microsoft ® Outlook ® : –Easily schedule meetings –Send out invitations with quick join links Microsoft Office applications: –Start meeting from Excel ®, PowerPoint ®, Word, etc. Verizon Audio Conference Instant Meeting: –Single interface to control audio and web –View, mute, and disconnect participants

5 Customized Net Conference powered by Cisco-WebEx In-Meeting Features Show slides and other documents: –Provide visual interest Share applications and pass control: –Create and edit documents Show or share websites: –View new online applications –Conduct online surveys Polling: –Gain immediate feedback Annotations: –Draw attention to major points Chat: –Conduct side conversations without disrupting meeting White boarding: –Capture action items and notes Self-serve replay: –Record and save your meeting for those who couldn’t attend –Participants may view the recording via the web Full screen view: –Minimize meeting controls to allow better viewing 128 bit SSL encryption: –Helps secure meetings

6 Customized Net Conference powered by Cisco-WebEx Meeting Center Features WebEx Meeting Center helps convey your message more effectively with the following features: –File transfer –Reports –WebEx MediaTone Network –Video through WebCam –Enhanced polling –Floating power panels –Enhanced annotation –Note taking/close captioning Polling

© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Verizon Customized Net Conference Powered by Cisco-WebEx Meeting Center Getting There

8 Customized Net Conference powered by Cisco-WebEx Logging Into Manage My Meetings Log into Manage My Meetings

9 Customized Net Conference powered by Cisco-WebEx Logging Into Manage My Meetings (cont’d)

10 Customized Net Conference powered by Cisco-WebEx Manage My Meetings – Net Conferencing Tab Customized Net Conference Link Select the Platform You Want

© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Verizon Customized Net Conference Powered by Cisco-WebEx Meeting Center Productivity Tools

12 Customized Net Conference powered by Cisco-WebEx Productivity Tools System Requirements Windows 2000 SP4, XP SP2, 2003 R2 or Vista Intel x86 (Pentium 400MHz+) or compatible processor Microsoft Internet Explorer 6.0 SP1, 7.0, Mozilla 1.7, Netscape 8.1 or Firefox 2.0 JavaScript and cookies enabled in the browser

13 Customized Net Conference powered by Cisco-WebEx Productivity Tools System Requirements The following Productivity Tools are available for use with WebEx services: –Outlook integration –Lotus Notes integration –One-Click –Instant messenger integrations: »Yahoo »Google Talk »Skype »AOL AIM »Windows Messenger/ Microsoft Office Communicator (OCS) »Lotus Sametime –Microsoft Office integrations: »Word »Excel »PowerPoint –Microsoft Internet Explorer integration –Mozilla Firefox integration

14 Customized Net Conference powered by Cisco-WebEx Productivity Tools Setup

15 Customized Net Conference powered by Cisco-WebEx Productivity Tools WebEx Productivity Tools are now more visible to allow easier access to the WebEx service from your desktop

16 Customized Net Conference powered by Cisco-WebEx Productivity Tools – WebEx One-Click What is WebEx One-Click? –WebEx One-Click is a simple way to start and join meetings and to send meeting invitations without logging in to your WebEx service site or navigating Web pages. –The WebEx One-Click panel is available from: »Start menu »One-Click shortcut on your desktop »One-Click icon in the taskbar

17 Customized Net Conference powered by Cisco-WebEx Productivity Tool – Outlook Integration ButtonDescription One-Click Meeting Starts a One-Click meeting. A One-Click Meeting is an instant meeting that you can start at any time, without having to schedule the meeting. You can specify options for instant meetings on the Instant Meetings tab of the WebEx Settings dialog box. Schedule Meeting Clicking this button opens the Outlook Appointment window,, which now contains Integration to Outlook options for scheduling an online meeting. You can specify options for scheduled meetings on the Scheduled Meetings tab of the WebEx Settings dialog box. Note The Meeting window in Outlook also contains the WebEx integration options. WebEx Clicking this button opens a menu that provides the following options:  My WebEx—Lets you access My WebEx, in which you can manage your account information and the meetings that you scheduled, on your WebEx service Web site. Account Settings—Opens the Account tab of the WebEx Settings dialog box and lets you specify your WebEx user account information—that is, the URL of your WebEx service Web site and your user name and password. You can also specify additional options in the WebEx Settings dialog box, such as options for instant meetings and scheduled meetings.  Meeting Templates—Let you view templates that you or your site administrator saved on your WebEx service Web site. The templates contain meeting settings. You can select the template that meets your needs. Meeting templates are available only if site administration settings allow hosts to use templates for Outlook.  Set Scheduling Permission—Opens the My WebEx Profile page on which you can assign a delegate to schedule or edit meetings on your behalf.  Help—Lets you look up instructions for using WebEx Integration to Outlook.  About—Lets you view the version number and license and patent information about WebEx Integration to Outlook. Access your Net Conference services from Microsoft Outlook

18 Customized Net Conference powered by Cisco-WebEx Productivity Tool – Outlook Integration My WebEx Direct access to My WebEx from Microsoft Outlook

19 Customized Net Conference powered by Cisco-WebEx Productivity Tool – Outlook Integration Account Settings Click on Account Settings under the WebEx Drop down menu to reach the WebEx Settings box.

20 Customized Net Conference powered by Cisco-WebEx Productivity Tools Setups – Account Tab Preloads your user credentials including: –URL –Login Name –Password –Language and Location The “Refresh” button will download the latest setting changes made to your “My Profile” settings Click “Apply” and “OK” name.webex.com

21 Customized Net Conference powered by Cisco-WebEx Productivity Tool Setups – Instant Meetings Instant Meeting options affect meetings started instantly from the One-Click panel, Microsoft Office, browsers, instant messengers, right- click menus, and from Microsoft Outlook or IBM Lotus Notes Select the service type for your Instant Meetings from the drop down menu Audio Conference: –Your Audio Conference information will pre-populate once you have set it up in My Audio on the WebEx homepage. –Leader may select to have Participants receive a call back Tracking Code: –The Leader may enter their Tracking Code for billing purposes

22 Customized Net Conference powered by Cisco-WebEx Productivity Tool Setups – Scheduled Meetings Scheduled Meetings options affect meetings scheduled from Microsoft Office or IBM Lotus Notes Select the Service type from the drop down menu Audio Conference: –Your Audio Conference Information will pre-populate here from the My Audio. –Leader may select to have Participants receive a call back Tracking Code: –Leader may enter their Tracking Code for billing purposes Registration: –Options that affect how attendee registrations are approved Resources: –Options that control how resources are used in meetings. (Info tab and presentation plays prior to host joining)

23 Customized Net Conference powered by Cisco-WebEx Productivity Tool Setups – One-Click One-Click options affect the features of the One-Click panel Program Behavior: (select ) –One-Click stays on top of every application open on your computer –Start On-Click with Windows –Show One-click on taskbar –Show scheduling function – Start Scheduled Meeting and Schedule Meeting Default Address Book: –Select an and scheduling program for a default address book. –WebEx One-Click integrates with the program you select, making it easy for you to obtain your contacts’ addresses. –Clicking on the WebEx One-Click panel opens an address book from the program you select here.

24 Customized Net Conference powered by Cisco-WebEx Productivity Tool Setups – Tools Tab Tools options determine which programs include WebEx integrations and shortcuts and Scheduling: –MS Outlook or IBM Lotus Notes Microsoft applications to be used with One-Click: –Excel, PowerPoint, Word –Internet Explorer –Windows right-click menus (requires reboot) Instant Messengers to be used with One- Click: –Yahoo –Skype –AOL –Lotus Sametime –Windows Messenger –Yahoo Messenger

© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Verizon Customized Net Conference Powered by Cisco-WebEx Meeting Center Setting Up My Profile

26 Customized Net Conference powered by Cisco-WebEx Meeting Center Homepage Meeting Scheduler One Click Meeting Click on My Profile Select Language

27 Customized Net Conference powered by Cisco-WebEx My Profile Audio Integration Scroll to the Teleconferencing Accounts and click on the link to add a new account. Enter your Instant Meeting audio information, then click “OK”.

28 Customized Net Conference powered by Cisco-WebEx My Profile Audio Integration

29 Customized Net Conference powered by Cisco-WebEx Audio Integration Meeting Sample Ann Smith asmith’s meeting

30 Customized Net Conference powered by Cisco-WebEx My Profile Scheduling Permission smith

© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Verizon Customized Net Conference Powered by Cisco-WebEx Meeting Center Scheduling a Meeting

32 Customized Net Conference powered by Cisco-WebEx Meeting Center Homepage Meeting Scheduler One Click Meeting Select Language Click on Schedule a Meeting

33 Customized Net Conference powered by Cisco-WebEx Meeting Center – Quick Scheduler Quick Scheduler allows you to easily schedule a meeting. Select Template Advanced Scheduler Quick Scheduler

34 Customized Net Conference powered by Cisco-WebEx Meeting Center – Confirmation Page

35 Customized Net Conference powered by Cisco-WebEx Meeting Center – Required Information

36 Customized Net Conference powered by Cisco-WebEx Meeting Center Scheduling – Date & Time

37 Customized Net Conference powered by Cisco-WebEx Meeting Center Scheduling – Audio Teleconferencing Service Add Audio Instant Meeting #

38 Customized Net Conference powered by Cisco-WebEx Meeting Center Scheduling – Audio Select the Instant Meeting number you would like to use

39 Customized Net Conference powered by Cisco-WebEx Meeting Center Scheduling – Inviting Participants Either enter participants’ addresses or click on the “Select Attendees” button to add previously entered addresses.

40 Customized Net Conference powered by Cisco-WebEx Meeting Center Inviting Participants

41 Customized Net Conference powered by Cisco-WebEx Meeting Center Inviting Participants

42 Customized Net Conference powered by Cisco-WebEx Registration

43 Customized Net Conference powered by Cisco-WebEx Registration Participant Message Registration List My Meetings Page

44 Customized Net Conference powered by Cisco-WebEx Agenda and Welcome

45 Customized Net Conference powered by Cisco-WebEx Meeting Options

46 Customized Net Conference powered by Cisco-WebEx Attendee Privileges

47 Customized Net Conference powered by Cisco-WebEx Review

48 Customized Net Conference powered by Cisco-WebEx Meeting Center Online Confirmation

© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Verizon Customized Net Conference Powered by Cisco-WebEx Meeting Center The Leader’s Console

50 Customized Net Conference powered by Cisco-WebEx WebEx Meeting Center Leader Console Attendee List Chat Window Tool Bar Power Panel Access Notes Access Video Access Presentation Window

51 Customized Net Conference powered by Cisco-WebEx Quick Start Page Redesigned Quick Start page for easy access to sharing options and attendee invitation types. Immediate and simplified access to the most commonly used capabilities. Faster and easier to invite attendees and share content.

52 Customized Net Conference powered by Cisco-WebEx Quick Start Quick Start Tab assists leaders during the call - to share content, And to Invite/remind participants to the call. Invite via or phone Quick Start Tab may be closed Use the View tab to open Quick Start again

53 Customized Net Conference powered by Cisco-WebEx Quick-Start Invite by

54 Customized Net Conference powered by Cisco-WebEx Enhanced Templates - Host Improved readability and usability of all WebEx system generated s Clear headings Step-by-step instructions Links to more information

55 Customized Net Conference powered by Cisco-WebEx Enhanced Templates - Attendees Automatically generates attendee version of for you to forward 6 templates have been added

56 Customized Net Conference powered by Cisco-WebEx Quick-Start Invite by Phone

57 Customized Net Conference powered by Cisco-WebEx Quick-Start Remind Participants Remind your meeting participants to attend via

58 Advance Slides Customized Net Conference powered by Cisco-WebEx Meeting Center Sharing Import a presentation or document, or share an application.

59 Customized Net Conference powered by Cisco-WebEx Telephony: Identify Active Speaker Icon shows who’s speaking or making noise Host can mute disruptive noise Not supported in Support Center

60 Customized Net Conference powered by Cisco-WebEx PowerPoint Notes Panel Speakers may view their notes discretely from the console when they Share a Presentation Available from the Panels drop down menu

© 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08 GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Customized Net Conference powered by Cisco-WebEx Integration with Outlook ®

62 Customized Net Conference powered by Cisco-WebEx Integration with Outlook® - Download the Plug-in From the Conferencing web site, on the Net Conferencing page, select “Download Net Conferencing plug-ins”, then select the Outlook plug-in.

63 Customized Net Conference powered by Cisco-WebEx Integration with Outlook® - Outlook Screen My WebEx starts the meeting Customized Net Conference settings

64 Customized Net Conference powered by Cisco-WebEx Integration with Outlook® - Account Settings Your Customized Net Home Page URL Manage My Meetings login and password

65 Customized Net Conference powered by Cisco-WebEx Integration with Outlook® - Scheduling a Meeting Click on the “Schedule the call” and enter the subject as normal. Then click on the WebEx tab. Click on the Online Meeting box. If you would like to add a passcode, click on the “Meeting Passcode” button

66 Customized Net Conference powered by Cisco-WebEx More Information For more information about Verizon Conferencing, visit our website: – Contact us at: –

67 Customized Net Conference powered by Cisco-WebEx Thank you for attending