Worldwide reachHuman touch International SOS Scholastic Traveler Program

Worldwide reachHuman touch Every hour of every day, we’re here to help International SOS Worldwide reachHuman touch

Worldwide reachHuman touch Global Continuity of Care 24 Hours / Day Days / Year 27 Alarm Centers 26 Clinics 1000 SOS Medical Professionals 4000 Full Time Professionals Locations in over 70 Countries Over 170 Remote Site Clinics Worldwide reachHuman touch

Worldwide reachHuman touch Trusted by Leading Institutions

Worldwide reachHuman touch SOS Network of Alarm Centers, Clinics & Offices Region Security Center Global Awareness Center Security Office Global Security Presence

Worldwide reachHuman touch Medical Assistance 24-Hour Worldwide Medical Information & Assistance Medical & Dental Referrals Dispatch of Medication & Medical Supplies Medical Monitoring Emergency Evacuation Medically Supervised Repatriation Repatriation of Mortal Remains Personal Assistance Legal Referrals Lost Document Advice & Assistance Emergency Message Transmission Emergency Personal Cash Medical Expense Guarantee Emergency Translation & Interpreter Services Claims Assistance SOS Clinics Access to International SOS clinics Travel Assistance Transportation to Join Hospitalized Member Accommodation While Visiting Hospitalized Member Transportation of Minor Children Return of Traveling Companion Travel Arrangements After Medical Evacuation Emergency Family Travel Arrangements Online Services & Information SOS Scholastic Communications Portal Travel Health Information Emergency Record Health Alerts Travel Safety Assistance Security Evacuations Travel Safety Information Personal Locator Safety Alerts Personal Safety Assistance Comprehensive Membership Program

Worldwide reachHuman touch SOS Global Statistics Last Year over 16,000 Evacuations Last Year over 16,000 Evacuations 9 Million Calls per year 1 Call every 3.5 seconds 789,909 Cases Average 1.3 Evacuations Per Hour Every Day Worldwide reachHuman touch

Worldwide reachHuman touch SOS Comprehensive Program Program Features Medical Services Security Services Online Programs

Worldwide reachHuman touch Medical Services

Worldwide reachHuman touch Global Medical Assistance 24-hour access to worldwide International SOS Alarm Centers - Staffed with multilingual coordinators - SOS Physicians providing routine and emergency medical advice - Referrals to SOS Network Providers Worldwide reachHuman touch

Worldwide reachHuman touch Alarm Center Network 27 Alarm Centers and 50 offices worldwide Open 24 hours-a-day, every day Full-time doctors, nurses & aviation specialists Over 70 languages spoken Online airline & hotel reservation systems Global network of preferred medical legal and security providers Worldwide reachHuman touch

Worldwide reachHuman touch Primary Medical Services Emergency Medical Evacuations Medically Supervised Repatriation Repatriation of Mortal Remains Transportation of Minor Children Medical Referrals Companion Ticket Worldwide reachHuman touch

Worldwide reachHuman touch Additional Services Emergency & Routine Medical Advice Access to International SOS Clinics Worldwide Online Country Guides (200 countries) Inpatient and outpatient guarantee and payment of medical expenses Inpatient and outpatient case management and medical monitoring services Dispatch of prescription medication and medical equipment

Worldwide reachHuman touch International Clinics World class medical care in developing markets 24 hour emergency facilities Pre & post-natal care Vaccination programs Dental and diagnostic facilities First aid training Customized health programs Worldwide reachHuman touch

Worldwide reachHuman touch Personal & Travel Assistance Legal referrals Emergency message transmission Lost document advice and assistance Assistance with documentation for insurance claims Compassionate visit or family travel assistance Emergency personal cash Return of minors Worldwide reachHuman touch

Worldwide reachHuman touch Medical Transportation Network In-house Aeromedical Specialists State-of-the-art Mobile Emergency Equipment Global Aviation Department secures flight paths & Global Aviation Department secures flight paths and clearances (4 regional locations) 24-hour access to Private & Commercial Aircraft Worldwide Network of Escort Doctors Worldwide reachHuman touch

Worldwide reachHuman touch Air Ambulance 10 air ambulances exclusively dedicated to International SOS members Johannesburg (3),Baden-Baden, Moscow, Singapore, PNG, Beijing, Windhoek, Gabarone Intensive care transport systems HF & Satellite Communications Worldwide reachHuman touch

Worldwide reachHuman touchWorldwide reachHuman touch Security Services

Worldwide reachHuman touch Primary Security Services 24-hour Access to SOS Security Professionals and Online Security Reports (over 200 Countries, Territories, and Islands). Security Evacuation  Security staff will develop, coordinate and perform evacuations for members to the nearest safe haven. Crisis Center  Security staff will develop a crisis center and remain in constant contact with members during an emergency in another country or region.

Worldwide reachHuman touch Additional Services Customized evacuation-contingency planning International legal referrals Security Risk Management Services  Emergency Response Plans  Risk Assessment/Analysis Reports  Security Site Assessments  Training  Workshops  Desktop Exercises

Worldwide reachHuman touch Security Online Country Reports City Guides Current Situations Alerts Warnings Evacuation Notices Automatic s Travel Tips Risk Ratings Worldwide reachHuman touch

Worldwide reachHuman touch SOS Online Programs Worldwide reachHuman touch

Worldwide reachHuman touch Online Country Guides Rich Source of Information: –Standard of care & medical referral –Diseases & vaccinations –Safety Information –Travel Guides (non-medical info) –Print or reports For All Countries:

Worldwide reachHuman touch International SOS Online Scholastic Traveler Portal Traveler Locator Service Emergency Record Vaccination Management

Worldwide reachHuman touch Scholastic Traveler Portal Inform travelers of the University wide program with International SOS; provides a program overview. Advise your travelers of the necessary health and safety risks before they leave. Provide travelers with a secure electronic database to store important travel and medical information. Travelers able to report trips when abroad.

Worldwide reachHuman touch Accessing Scholastic Traveler Portal Select Members Login Enter member # 11BSGC

Worldwide reachHuman touch SOS Home Page

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Worldwide reachHuman touch Before You Go

Worldwide reachHuman touch Vaccine

Worldwide reachHuman touch Malaria

Worldwide reachHuman touch While in India

Worldwide reachHuman touch EMERG_INFO

Worldwide reachHuman touch Cultural Tips

Worldwide reachHuman touch Electric Plugs

Worldwide reachHuman touch Print Report

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Worldwide reachHuman touch Personal Traveler 1

Worldwide reachHuman touch Personal Traveler 2

Worldwide reachHuman touch Personal Traveler 2b

Worldwide reachHuman touch Personal Traveler 3

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Worldwide reachHuman touch Emergency Record Portal

Worldwide reachHuman touch Emergency Record with Proactive Vaccination Management Contact Profile - personal, emergency, physician contacts Health Summary - medical history, allergies, medications Vaccination Management – interactive tool comparing traveler vaccination history to travel destinations. Storage for Electronic Documents – passport information,X-rays, medical images, credit card information

Worldwide reachHuman touch Update information anytime anywhere you can access the World Wide Web Emergency Record

Worldwide reachHuman touch Pandemic Preparedness

Worldwide reachHuman touch SARS

Worldwide reachHuman touch Communication and Implementation Membership Card Implementation Letters Online Communications Portal Online Links via Intranet University of Texas System 11BSGC Scholastic Group Comprehensive

Worldwide reachHuman touch University of Texas System 11BSGC Scholastic Group Comprehensive

Worldwide reachHuman touch Steps to Getting the Most Out of your Membership 1.Treat International SOS as an intimate part of your risk and crisis management structure 2.Adapt our services to fit your needs 3.Embed our on-line tools in your intranet 4.Enlist our support to educate your travelers in how to use International SOS 5.Let us know how you would like us to improve and customize the services we provide 5 Worldwide reachHuman touch

Worldwide reachHuman touch Online,On Call, and on the Ground… An Integrated Overseas Assistance Solution Worldwide reachHuman touch

Worldwide reachHuman touch On Call, Online, and on the Ground…\ QUESTIONS?

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