Haziq Awais

Presented By Kabeer Hussain Shah, Haziq Awais Presented To Emad ud Din Malik Topic Recruitment and Selection Policies of Ufone Program BBA Semester 5th

Introduction Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group (Etisalat) in 2006.

Vision Statement To be the leading telecommunication service provided in Pakistan by offering innovative communication solutions for our customers while exceeding shareholders value & employee expectations.

MISSION STATEMENT To be the best cellular option for U.

Management hierarchy of ufone

High usage for business & working people Our Brand BRANDS TARGET MARKET REASON FOR TARGETTING Post Pay Corporate class High usage for business & working people Prepaid Youth Night dwellers

STRUCTURE OF THE ORGANIZATION In general the whole setup is “Centralized” At department level the structure is “Decentralized”

Functional Departments Technical Customer operations Finance Administration & Procurement Human Resource Co-ordination (Govt. relations) Marketing

SERVICES Internal Excess Online Billing Payment Power SIM International Roaming Voice Mail Call Management Messaging

► COMPETITORS Ufone considers the following as its competitors:- JAZZ WARID TELENOR ZONG

Human Resource Department Human Resource Department of UFONE Human Resource department is being headed by the HR executive designated as Chief of Human resource department. The department is working for the personnel in the organization. There are 3 main sub-heads in the department  Recruitment  HR Operations Recruitment & Selection

Human Resource Department Recruitment Ufone has this policy of not mentioning the name of the company in a job advertisement. Usually hiring takes place through outsourcing with a help of a third party. Final selection takes place after the candidate has been interviewed

Human Resource Department HR Operations HR operations at Ufone include the working over all Human resource Functions that are as follows: Orientation Human Resource Planning HR hiring / recruitment Selection Process Compensation and benefits Human Resource Information system Leave Policy Working Hours Policy Retirement Policy Performance Evaluation Career Counseling Training and Development

Human Resource Department  Recruitment Recruitment is the process of gathering a pool of candidates for an organizational vacancy. Ufone policy of recruitment is very simple, If at any time there is a vacancy, due to retirement, resignation, If employees takes the golden handshake or the death of an employee Management of the branch will inform the head office about the vacancy.

Human Resource Department Selection Process of short listing only the qualified candidates who are fit for the job. Ufone has this policy of not mentioning the name of the company in a job advertisement. Usually hiring takes place through outsourcing with a help of a third party. Ufone mostly hires employees through Pioneer Services Sydiat Haider Associates. KaBeEr

Human Resource Department Selection Final selection takes place after the candidate has been interviewed by the Manager On the joining day, the employee has to submit the following documents to the HR Department: Joining Report Copies of educational and professional degrees/certificates Reference Letter Three copies of recent passport size photographs

Comparison between literature and Ufone No Major difference found. Recruitment: Both Internal and External. Selection: Quality of early schooling , Grade obtained , Extra Curricular activities, Overseas travel and education, Age, Target University, Relevant experience. Interviews: Competency-based interviews

Selection……. Issue call letters to the short listed candidates. Blank application forms by Date, time and venue. for the preliminary interview Interviews: Competency-based interviews

Competency-based Interviews: Focusing on functional skills Managerial and supervisory skills.. Management Selection Competencies: Communication skills Resource management Rational decision making Influencing Creative thinking Business development