International Civil Aviation Organization European and North Atlantic Office SAFETY MANAGEMENT Elements Michel Béland ICAO Regional Safety Officer Europe and North Atlantic Baku Azerbaijan, 5 – 7 April 2006

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Overview  Safety management  Safety management plan  Roles and responsibilities  Documentation  Oversight/performance monitoring  Managing safety  Safety culture  Safety promotion

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Safety Management  Safety management is a systematic approach to hazard identification and risk management  minimize loss:  human life,  property damage  financial  environmental  societal  Managing Safety = Managing Risk  National legislation/regulations

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Safety Management  Two approaches  Traditional approach  Reactive  Compliance focussed  Modern approach  Proactive  Commitment to Safety  Corporate safety culture  Just culture

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Safety management plan  Safety objectives  Responsibilities  Tolerable risk  Safety strategy  Reactive strategy  Proactive strategy  Processes & procedures  Risk identification and analysis  Risk mitigation  Communications  Internal and external  Timelines  Target dates and milestones

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Roles and responsibilities  Management commitment  Objectives, policy  Performance standards  Direction and orientation  Promoting safety  Reporting system  resources  Individual roles & responsibilities  Directors, managers, staff  Safety manager/coordinator/office  Staff training  Safety committee

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Documentation  Regulations  Safety management plan  Objectives  Policies  Procedures  Responsibilities  Identified risks  Mitigating actions  Etc.

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Safety Oversight / Monitoring  Safety oversight is the responsibility of a State  Compliance  Systems work  Safety performance monitoring is a responsibility of an operator or service provider  ICAO USOAP audits  State systems  Safety plan  Responsibilities

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Managing safety Prioritize Unsafe Conditions Prioritize Unsafe Conditions Collect Additional Data Collect Additional Data Implement Strategies Implement Strategies Assign Responsibilities Assign Responsibilities Approve Strategies Approve Strategies Re-evaluate Situation Re-evaluate Situation Develop Strategies Develop Strategies Analyse Data Analyse Data Collect Data Safety Management Process Safety Management Process

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Reporting procedures  Accident and incident data  Mandatory incident reporting systems  Voluntary incident reporting systems  Hazard reporting  Confidential reporting systems  Based on trust  Non-punitive

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Culture – some details  National culture  Professional culture  Organizational culture  Corporate culture  Safety culture  Reporting culture  Just culture

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Safety culture Safety first  Realistic views  Senior management  Foster positive attitude  Supports reporting culture  Promote just culture

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Safety promotion  Corporate plan  Criticality of information  Target audience  Best means of dissemination  Timing  Content  Wording

ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April Conclusion – Safety Management Three corner stones  1) - Corporate approach  2) - Organizational tools  3) - Safety oversight/performance monitoring

International Civil Aviation Organization European and North Atlantic Office SAFETY MANAGEMENT Elements Michel Béland ICAO Regional Safety Officer Europe and North Atlantic Baku Azerbaijan, 5 – 7 April 2006 – END – Thank you