1. 1 Safety Management Systems A Transport Canada Civil Aviation Program Update

2. 2 Presentation Objectives Describe the elements of a safety management system Certification activities Transport Canada’s approach to managing human error Status of SMS in Civil Aviation

3. 3 Safety Management Plan Documentation Safety Oversight Training Quality Assurance Emergency Response Plan SMS COMPONENTS

4. 4 Safety Management System Process Flow (REACTIVE) REPORTS  Hazards  Incidents  Accidents  Data base  Risk Analyses (PRO-ACTIVE) SAFETY ASSESSMENT  Audits  Policy and Procedures Assessment  Hazard Identification Initial Risk Assessment Further Investigation Second Risk Assessment Determine Root Cause Determine and Implement Corrective Action Monitor Corrective Action No Action Correct Database Information Dissemi- nation  Trend analysis  Safety bulletins  Report distribution Confirmation of Corrective Action – Quality Assurance System Evaluation

5. 5 The Accountable Executive "Accountable executive" means the person having financial and executive control over an entity that is subject to these regulations.

6. 6 The Accountable Executive The accountable executive is the certificate holder or the certificate holder’s representative. Single executive for all certificates held by organization (AOC, FTU, AMO, AEO, ATO etc..).

7. 7 Transport Canada’s Philosophy A three layered approach Accountable Executive Accountability- responsibility upper management Safety Management System Systemic Approach to Safety Human Factors Training Company-wide understanding of human performance & error

8. 8 Initial Certification Activities Air Transat Air Canada

9. 9 Civil Aviation SMS Program Status Branch NPAsGuidance MaterialOther Aircraft Certification Discussion point at CARAC Feb, 2003 Maintenance & Manufacturing Other areas (TBD) CARAC September 2003 CAR 705/704 Complete, updates February 2003 SMS Conference Toronto September 2003 Commercial & Business Aviation Other areas (TBD) CARAC September 2003 CAR 705/704 Complete, updates February 2003 General AviationCARAC June 2003Draft Aerodrome SafetyAccepted CARAC April, 2003 Consulting with industry on needs Air Navigation Services and Airspace CARAC April 2003 Regulatory Services Accepted CARAC April 3, 2003

10. 10 Checklists/Guidance Material Initial certification, manual and audit checklists available by the end of the year Guidance material updated in 2003 CASI Training program November 2003

11. 11 Part I Regulatory Requirements Standardised definition of SMS Three basic requirements: A comprehensive corporate approach to safety; An effective organization to achieve safety; and Systems to achieve safety oversight.

12. 12 Aeronautics Act Amendments Protection of data submitted through SMS Protection of data submitted to a Voluntary reporting program Status update of amendments

13. 13 Lessons Learned Many required components are in place today Some are fragmented and compartmentalized. Must be integrated to ensure a cohesive approach to safety. SMS is a big task Not only for regulatory compliance but also for safety and good business sense. SMS is not built overnight. Don’t try to build the entire system at one time. Safety is a principle we cannot afford to compromise as we owe it to the traveling public.

14. 14 Lessons Learned Shift in culture Training Right tools