Chapter 9

Intro  What is Project Management?  Project Manager  Project Failures & Successes Managing Projects  PMBOK  SDLC Core Process 1 – Project Initiation Core Process 2 - Planning

Organizing and directing other people to achieve a planned result within a predetermined schedule & budget IS Development Projects  Response to an opportunity  Resolve a problem  Response to an external directive 3

A systems analyst with a diverse set of skills  management  leadership  technical  conflict management  customer relationship Responsibilities  Internal Schedule, recruit & train Assign work, Manage risk Monitor & control project deliverables  External Communicate with Client, Oversight Committee, Users Report status & progress Identify resource needs & obtaining resources 4

Only 32% IT Projects are completely successful (Standish Group CHAOS Report- 2009) Reasons for failure Inadequate executive support for the project Inexperienced project managers Undefined project management practices Poor IT management & IT procedures Unclear business needs and project objectives Inadequate user involvement Project management knowledge & skills are valued & needed to improve this record. 5

Core Process 1: Identify problem/need & obtain approval 6

 Identify the Problem  System Vision Document ▪ Problem Description ▪ System Capabilities ▪ Business Benefits

 Quantify approval factors  Estimate Time to Completion  Estimate Cost ▪ One time vs. Recurring Costs ▪ Tangible vs. Intangible Costs  Anticipated Benefits

 Perform Risk & Feasibility Study  Risk Management Plan ▪ Risk, Probability, Impact, and Plan  Feasibility Study ▪ Economic ▪ Operational ▪ Organizational/Political ▪ Technological ▪ Resource ▪ Schedule  Review w/Client & Obtain Approval  Executive committee  Organization made aware of the project & its importance

Core Process 2: Plan and Monitor the Project 10

Establish the project environment  Communication - internal and external; 3Ws+H  Work environment – HW, SW, workspace, staff  Processes & procedures followed Reporting, Documentation Programming approach, testing, Deliverables Code and version control Schedule the work  Overall Iteration Schedule  Detailed Work Schedules List tasks to be completed  WBS Estimate effort and identify dependencies Create a Schedule  Gantt Chart Dependencies, Time estimates, Critical Path 11

 A hierarchical list of activities of a project  Used to create the work schedule  Not an exhaustive to-do list ▪ Specifies "what" not "how" 12

 Summary Tasks  Details Tasks ▪ Produce a measureable deliverable ▪ Fit "80-hour" rule ▪ no activity > 80 hrs. (2 wks) ▪ Assigned to only 1 person ▪ accountability ▪ adequate tracking

It shows:  Start & end dates  Duration  Predecessors ▪ sequence  Resources assignments  Critical path  Slack 14

 Staff and Allocate Resources ▪ Resource plan ▪ Technical & user staff ▪ Form smaller work groups ▪ Training, team-building exercises  Evaluate Work Processes ▪ Communication, relationships ▪ Deadlines ▪ Issues, bottlenecks, or problems ▪ Lessons learned  Monitor progress & make corrections ▪ Issues Tracking Log

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PMBOK Project Scope Management Defining, verifying, & controlling scope  Agile Project: Scope is not well understood, but needs to be controlled Project Time Management Scheduling & monitoring milestones  Agile Project: Schedule must be flexible due to changes Project Cost Management Calculating cost/benefit analysis Monitoring expenditures  Agile Project: Costs are more difficult to estimate Project Quality Management Comprehensive plan for ensuring quality QC for every phase Characteristics: Fit for Intended Purpose, Usability, Robustness, Reliable, Secure, Maintainable  Agile Project: Quality assessed after each iteration

PMBOK Project Human Resource Management Recruiting, hiring, training, motivating, & team building Project Communications Management Identifying all stakeholders Establishing all communications mechanisms & schedules Project Risk Management Identifying and reviewing all potential risks Developing plans to reduce these risks Risk Management Plan Project Procurement Management Developing RFP, evaluating bids, writing contracts, & monitoring vendor performance Project Integration Management Integrating all the other knowledge areas into one seamless whole