Visit our Focus Rooms Evaluation of Implementation Proposals by Dynamics AX R&D Solution Architecture & Industry Experts Gain further insights on Dynamics AX Industry Solution Offerings Resolution Guidance on Solution Roadblocks Networking Risso 8A Risso 7B Risso 7A Risso 6C Risso 6A/B

NICE,FRANCE LEARN | INSPIRE | INNOVATE TECHNICAL CONFERENCE 2011

ONLINE SERVICES – OVERVIEW AND INVESTMENTS MEERA MAHABALA SESSION CODE : BRK-255 SENIOR PROGRAM MANAGER MICROSOFT CORPORATION

DISCLAIMER ©2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. Other names and brands may be claimed as the property of others. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. All pre-release product release dates and features specified are preliminary based on current expectations, and are subject to change without notice. Microsoft may make changes to specifications and product descriptions at any time, without notice. Sample code included in this presentation is made available AS IS. THE ENTIRE RISK OF THE USE OR THE RESULTS FROM THE USE OF THIS CODE REMAINS WITH THE USER. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS PRESENTATION. Microsoft products are not intended for use in medical, life saving, or life sustaining applications.

Today we will show you… Online Services available in Dynamics AX 2012 How Dynamics Partners can take advantage of the Dynamics Services Platform & API to build custom solutions

Online Services for Microsoft Dynamics On-premise ERP Dynamics AX 2012 Connected Business Rapid innovation Improved scale Integrated with Dynamics AX Services A suite of services hosted by Microsoft and delivered with partners Services A suite of services hosted by Microsoft and delivered with partners

Components in Action Today Microsoft Dynamics AX SDK

COMMERCE SERVICES FOR MICROSOFT DYNAMICS

Commerce Services - Ecosystem 3rd Party Marketplaces & Online Store Storefront Solution Storefront Solution Dynamics AX On Premises / Back Office Commerce Service.com

Value Proposition  Extend sales channel to online store, marketplaces and social networking sites  Enable ‘online merchandising’  Seamless Dynamics AX integration  Extensibility and customization

Microsoft Dynamics Multi-channel Solution Microsoft Dynamics AX Company Web Store Front Retail Module for Dynamics AX Store Manager & POS Integration framework Store Manager & POS Integration framework Payments Inventory/ Item Orders Catalog Dynamics Commerce Module Dynamics Commerce Module SDK Catalogs Listings Orders Catalogs Listings Orders Payments Dynamics Payment Module Dynamics Payment Module Payments SDK

Commerce Services- Features

Catalog Management

Master Catalog Gadget Store Catalog Clearance Catalog Name: IPhone Quantity for Sale: 20 Description: Zune 8 GB Name: IPhone Quantity for Sale: 20 Description: Zune 8 GB Name: Windows Phone 7 Price:Description:Mango Price:Description:Mango Name: IPhone Quantity for Sales:10 Description: Zune 8 GB Name: IPhone Quantity for Sales:10 Description: Zune 8 GB Name: Windows Phone 7 Price= Price= $149 $129 $149 $129 Description:Mango Description: It is the Windows Phone!!

Sales Channels Site designed by a partner with company’s brand Contains one company’s products Hosted on premises or in the cloud Site designed by a partner with company’s brand Contains one company’s products Hosted on premises or in the cloud  Site designed by the Marketplace Provider  Products from many companies  Hosted in the cloud by the Marketplace owner  Site designed by the Marketplace Provider  Products from many companies  Hosted in the cloud by the Marketplace owner Online Stores MarketplacesMarketplaces

Order Processing Payments Fulfillment Visibility Order availability in Dynamics AX 2012 Leverage existing fulfillment processes Integrated with Payments Service Authorize and delayed capture Notification of order processing events, including fulfillment and shipping

MPI Store front integration ISV Storefront Solution Commerce Services Commerce Services Orders Listings Search & browse Design & layout Checkout Merchandising ERP Products Orders

PAYMENTS SERVICES FOR MICROSOFT DYNAMICS

Payments Service - Ecosystem E-CommerceE-Commerce RetailStoresRetailStores Dynamics AX On Premises / Back Office POS Payment Service for Microsoft Dynamics PCI DSS Compliant PA DSS Compliant

Value Proposition Credit card processing out of the box A marketplace of payment providers (US and Canada Today) Full multi-channel support Reduce costs and handling Flexibility to change payment providers Security-enhanced transaction environment

Payment Services - Features

SITES SERVICES FOR MICROSOFT DYNAMICS

Enabling Connected Scenarios on the Web

Sites Services - Value Proposition Extend standard enterprise processes to the web Custom and out of the box solutions Integrated with Dynamics AX workflow Ability to launch new Azure hosted web pages for AX workflow Ability to integrate with existing web sites Scalable data management

Sites Services- Features

User Creates Web Page Templates User Publishes Data from Dynamics to the Web Customer / Vendor Submits Data from Web back to Dynamics Typical Sites Experience

SOME EXAMPLES…

DEMO

Demo 1 : Integrating online sales channels PersonaPain Points and ChallengesFeatures CoveredResults and Benefits Kevin – Sales Manager Increase overall sales Would like leverage online sales to increase reach Commerce Services Payments Services Easy integration to online sales channel Integrated payments Susan – Order Processor Multiple sales channels Single point for fulfillment Commerce Services Payment Services Fulfillment through Dynamics AX Update status online for the customer

Today you will see…

Demo 2 : Creating online RFQs PersonaPain Points and ChallengesFeatures CoveredResults and Benefits Alicia – Purchasing Agent Find the best quote for purchasing products Sites Services Extend reach online Consolidate quotes in Dynamics AX for analysis

Visit our Focus Rooms Evaluation of Implementation Proposals by Dynamics AX R&D Solution Architecture & Industry Experts Gain further insights on Dynamics AX Industry Solution Offerings Resolution Guidance on Solution Roadblocks Networking Focus Topic Highlight Retail Wednesday 10:30 – 14:15 Risso 8A Risso 7B Risso 7A Risso 6C Risso 6A/B

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows 7 and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.