1. Online Channel Management
Learn
Experiment
Network
Online Channel Management
Innovate
Meera Mahabala
Program Manager

2. Disclaimer
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. Other names and brands may be claimed as the property of others.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft. Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. All product release dates and features specified are preliminary based on current expectations, and are subject to change without notice. Microsoft may make changes to specifications and product descriptions at any time, without notice.
Sample code included in this presentation is made available AS IS. THE ENTIRE RISK OF THE USE OR THE RESULTS FROM THE USE OF THIS CODE REMAINS WITH THE USER.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS PRESENTATION. Microsoft products are not intended for use in medical, life saving, or life sustaining applications.

3. Session focus E-Commerce POS Centralized Omni-Channel Management
OOB “Starter”
Storefront
Search driven Shopping Experience
Administration Experience
Time Clock
Customer Orders Improvements
Payment Processing
Customer Management
CRT Services
Omni-Channel Workflows
UX Improvements
Hardware Improvements
Search, Scan Improvements
Centralized Omni-Channel Management
Channel Management & Publishing
Catalog Management, Enrichment & Publishing
Customer Management
Merchandising & Inventory Improvements
Order Management & Fulfillment
BI/Reporting
Payment Processing
Pricing, Shipping & Taxes
Flexible, Scalable & Extensible Infrastructure
Storefront Extensibility
POS Extensibility
Payments Extensibility
Commerce Run Time (CRT)
Commerce Data Exchange (CDX)
IT Pro Experience
Setup/Deployment
Rapid Start
Monitoring & Diagnostics
Scale/Performance
Upgrade & Support

4. Pain points and challenges
Multiple channels and decentralized configuration
Changing business processes
Deployment and Rollout

5. Key investments Retail organization model Centralized configuration
Complete integrated solution
Life cycle management

6. Online store definition
Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Online store definition
Retail organization model
Modeled as a retail channel and can be added as part of the organization hierarchy
Financial dimension
An online channel can be mapped to a financial dimension for management reporting
Navigation hierarchy
A navigation hierarchy can drive the browse experience for an online store
Online store integration
All connection properties for the online store are set up using this entity
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Online store conceptual model
Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Online store conceptual model
Online store
Assortment *
Price group *
Store location group *
Catalog *
Language *
Modes of delivery *
Navigation hierarchy 1
Currency 1
Customer 1
Channel and product attributes *
Payment account and method *
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Online store attributes
Channel attributes
Channel product attributes
Category product attributes

9. Online store attribute metadata
Refinable
Searchable
Retrievable

10. Online store attribute metadata
Sortable
Queryable

11. Shipping configuration
Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Shipping configuration
List of mode of delivery is configurable
Mode of Delivery is associated with a product & channel
Configuring shipping charges
Customer specific charges
Type of charges : Fixed, Pieces, Percent
Ability to integrate shipping carriers and have a markup charge
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Sales Tax Applicable tax codes
Customer group for destination based taxes
Sales Price includes sales tax

13. Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Architecture
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Hierarchy and properties
Online store publish
Microsoft Dynamics AX 2012 Retail
Commerce Runtime
Online store
Channel publish
Hierarchy and properties
Catalog publish
Products

15. Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Channel publishing
Snapshot related entities (AX)
Synchronize tables
( CDX- Sync)
Create term sets and standard content types
(SP 2013)
Acknowledge status to AX
(CDX-Real time Service)
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. Channel publishing status
Draft
Edit
In progress
Publish
Publish
Error

17. Online store – major updates
Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Online store – major updates
Commerce Runtime
Online store-live
Online store-post live
Dynamics AX 2012
Online store-pre-live
Commerce Runtime
A single channel can have multiple environments associated with it.
A live environment can be operational.
In the meanwhile major updates can be made to a pre-live environment, previewed and switched to become the new live environment.
Online store-live
Online store live
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. AX6.0 Developer Conference January 17-20, 2011
4/19/2017
Online store setup
Install the online store
Set up online store integration
Retail channel navigation hierarchy
Online store configuration & publish
Manage online store products
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Demo
Online Channel Management

20. Microsoft Dynamics® AX Technical Conference 2012
4/19/2017
Key takeaways
Centralized configuration
Ability to manage all data and configuration in Microsoft Dynamics AX
Metadata management
Ability to manage online store data and experience in Microsoft Dynamics AX
Life cycle support
Ability to roll out major updates
Publishing
Ability to make all configuration available in the channel
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21. Q & A

22. 4/19/2017 5:26 PM
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.