Solving Real-World Problems with Virtualization Windows Server 2008 R2 Remote Desktop Services—Solution Scenarios More Information Summary The Business Challenge

COMPETITION REGULATORY COMPLIANCE TECHNOLOGY CHANGE COST REDUCTION CUSTOMER CONNECTION SECURITY KEEP BUSINESS UP & RUNNING END-USER PRODUCTIVITY BUSINESS RESULTS & NEW VALUE IT Budgets

Solving Real-World Problems with Virtualization Windows Server 2008 R2 Remote Desktop Services—Solution Scenarios More Information Summary The Business Challenge

Under-utilized IT assets VIRTUALIZATION Increased costs due to manual IT tasks Complex compliance requirements and security needs Diverse application needs of end users Consolidating IT infrastructure Fully automating IT tasks that lead to lower TCO Adhering to business policies with streamlined daily IT operations Increasing the flexibility of provisioning IT services to end users

User State VirtualizationDesktopVirtualization ServerVirtualization Roaming Profiles Folder Redirection ApplicationVirtualization PresentationVirtualization

Run an application or desktop in one location but control it in another Only screen images, keystrokes, and mouse movements are sent over the network Enhanced user experience Enhanced user experience Increased IT control Increased IT control Increased business acuity Increased business acuity Improved IT security Improved IT security Key Benefits

Solving Real-World Problems with Virtualization Windows Server 2008 R2 Remote Desktop Services—Solution Scenarios More Information Summary The Business Challenge

Solid Foundation for Enterprise Workloads Better Together with Windows ® 7 Scalability and Reliability DirectAccess BranchCache Enhanced Group Policies RemoteApp and Desktop Connections 256 Core Support Componentization Boot from SAN or VHD Support for solid-state devices File Classification Infrastructure VirtualizationVirtualization Remote Desktop Services Hyper-V™ with live migration Hot add/remove VM storage ManagementManagement Power management Windows PowerShell AD Administrative Center Best Practices Analyzer WebWeb IIS 7.5 ASP.NET on Server Core Enhanced FTP and WebDAV Administration modules and Cmdlets

TS RemoteAppRemoteApp TS GatewayRD Gateway TS Session BrokerRD Connection Broker TS Web Access RemoteApp and Desktop Web Access / Connections TS Easy PrintRD Easy Print Terminal ServerRD Session Host NEW: RD Virtualization Host

Delivers only the required remote applications (instead of the entire desktop) to users with Terminal Services RemoteApp, minimizing network bandwidth utilization Delivers session-based load balancing through Terminal Services Session Broker, providing better uptime and performance Simplifies remote application access with the ability to access them through the Web browser using Terminal Services Web Access Provides users with security-enhanced access to remote applications from outside the corporate network (without using VPN) through Terminal Services Gateway Allows users to use any local printer while accessing remote applications and desktops with Terminal Services Easy Print Improves user experience with improved and clearer text fonts with Font Smoothing Displays your remote desktop session across multiple monitors using Monitor Spanning Easy Remote Application Access Simplified Remote Application Delivery Improved User Experience

Install and maintain applications once in the datacenter, not on every desktop Enable flexible work scenarios such as hot-desking and work from home Deploy applications to devices that can’t run them natively, or that require hardware upgrades to run them Keep data safe in the datacenter to help eliminate the risk of laptop data theft Help simplify the burden of regulatory compliance with centralized tracking Quickly connect remote workers with the critical applications they need from a Web page Provide users with secure access to remote applications from outside the corporate network (without using VPN infrastructure) Help Secure Data and Applications Accelerate Desktop and Application Deployment Increase Remote Worker Efficiency

IMPROVEDIMPROVED IMPROVEDIMPROVED NEWNEW Single broker to connect users to sessions or virtual machines; basic out- of-the-box solution for VDI scenarios with Hyper-V New RD Connection Broker provides unified administrative experience for setup and configuration of brokering and publishing remote resources Ensures intelligent deployment of Personal and Pooled Virtual Desktops by integration with System Center Virtual Machine Manager Allows users to access remote applications and desktops through the Start menu (Windows 7) with RemoteApp and Desktop Connections Provides simplified access to remote applications through a Web browser using RD Web Access Enhances access to remote applications from outside the corporate network with improved security controls in RD Gateway Supports connecting to a remote session with any monitor configuration with true Multi-monitor support Provides rich media experience with Media Redirection, support for Aero Glass, and bi-directional audio Enhanced bitmap acceleration enables remote rich content for 3D and portable graphics stacks like Silverlight and Flash Simplified Remote Application Access TS and VDI — an integrated solution Full Fidelity RemoteApp & Desktops

Virtual machine-based Remote Desktops (“Server-hosted Virtual Desktops”) Session-based Remote Desktops and Apps (formerly known as Terminal Services) Remote Protocol Office Mobile Home

Allows users to run a remote session from their local client or a virtual desktop to access a complete hosted desktop Allows users to perform the same tasks more easily on the same set of applications daily Users can remotely access a rich desktop or applications from anywhere Remote Desktop Session Remote applications run seamlessly along with local applications, providing an enhanced user experience and avoiding the need to retrain users End users can easily see the connectivity status for remote applications through a new system tray icon Remote Application (RemoteApp) Session

Provides virtual machine-based, centralized desktops for individual users that can be fully customized based on user profiles Allows users to perform specialized tasks that require administrator access to their desktop Enables users to access their personalized desktop from any computer while retaining the last saved state Personal Virtual Desktop Provides virtual machine-based, centralized desktop based on a pool of virtual machines that are shared by multiple users Allows users to perform standardized routine tasks and have access to common applications (such as Microsoft Office) Rolls back the state upon logoff to provide a “clean” desktop for the next user’s session, but the previous user’s state can be saved offline Pooled Virtual Desktop

Tight Integration with Hyper-V Meet diverse desktop computing needs with Hyper-V integration that provides virtual machine-based pooled and personal remote desktops Improve productivity by allowing users to access virtual machine-based desktops from any computer while retaining the last saved state Connection Broker Improvements Simplifies administration with unified management capabilities for session-based desktops and virtual machine-based desktops Evenly distributes the session load between servers in a load-balanced RD Session Host server farm or RD Virtualization Host server farm using the load balancing feature System Center Virtual Machine Manager 2008 Support Ensures intelligent deployment of virtual machine-based desktops Ensures improved visibility and control over Virtual Desktop with continuous health monitoring

RemoteApp and Desktop Connections Increases user satisfaction because even remote applications and desktops show in the Start menu of Windows 7 clients Easier IT administration with the ability to dynamically add and remove remote applications and desktops from the Start menu and default Web page Remote Desktop Gateway Enables automatic authentication and authorization of remote sessions and requires no credentials prompts Dynamically alerts application users of downtime & issues with service messages Helps prevent malicious code on remote clients from overriding security polices set by an administrator with secure device redirection enforcement RD Gateway resources are maximized by timing out idle sessions RemoteApp and Desktop Web Access Enables access to remote applications from virtually anywhere over the Internet or from an intranet Reduces administrative overhead with the ability to centrally deploy and update remote desktops and applications Remote Desktop Easy Print Enables users to reliably print from a Remote Desktop Session or a Virtual Desktop to a local printer connected to their client computer

Aero Glass for Remote Desktop Server Provides the same new Windows 7 look and feel when using RDS Multimedia Support & Audio Input Provides a high-quality multimedia experience with multimedia redirection capabilities Supports VoIP scenarios by using a microphone in remote sessions True Multiple Monitor Support Allows users to view their remote desktop on multiple monitors configured the same way as if their desktop or applications were running locally Enhanced Bitmap Acceleration Allows rich media content, such as portable graphics stacks (Silverlight, Flash) and 3D content, to be rendered on the host and to be sent as accelerated bitmaps to the remote client

App-V for RDS Presentation Virtualization Challenges: Remote Desktop server siloing Remote Desktop server siloing Server under-utilization Server under-utilization Enable any applications to run side-by-side on any server simultaneously Solution: Enable any applications to run side-by-side on any server simultaneously Russell Investment Group Case Study: Russell Investment Group Consolidated servers by over 40% Consolidated servers by over 40%

RDS is licensed on a per-device or per-user basis Each device or user requires an appropriate license RDS functionality is integrated into the following Windows Server products: Windows Server 2008 R2, Standard Edition Windows Server 2008 R2, Enterprise Edition Windows Server 2008 R2, Datacenter Edition WS08 TS-CALs will continue to work in WS08 R2

Solving Real-World Problems with Virtualization Windows Server 2008 R2 Remote Desktop Services—Solution Scenarios More Information Summary The Business Challenge

Remote Desktop Services effectively supports different usage scenarios by providing flexible remote desktop deployment options Branch Office Outsourcing Merger Integration Teleworker (working from home or anywhere) Controlled Partner Access

Branch Offices Controlled Partner Access Conditions Solutions Need to implement LOB applications at headquarters and provide access to them from branch offices Need to provide users with more secure access to LOB applications Need to reduce WAN bandwidth usage and maintenance costs due to LOB applications deployed at branch offices Need to provide partners with access to key applications Need to provide more secure access due to risk of accidental loss of sensitive information Provide Personal Virtual Desktops to users, who require administrative control, at branch offices Provide Remote Desktop Session Host-based desktops or Pooled Virtual Desktops to users who need access to standard remote applications from their legacy systems Conditions Provides security-enhanced remote access to corporate applications outside the corporate network with RD Gateway Allow partners to access corporate applications more easily without VPN configuration Solutions

OutsourcingOutsourcing Conditions Solutions Merger Integration Conditions Solutions Teleworker (working from home or anywhere) Conditions Solutions Need to provide access to LOB applications from legacy client machines in the outsourcing firms Need to keep intellectual property at the corporate datacenter Need to provide remote access with a full desktop experience when workers are out of the office Need to quickly share applications between merged organizations Need to facilitate the use of a consistent set of LOB applications across various versions of Windows operating systems Allow users to access corporate desktops as Personal Virtual Desktops from their legacy systems and work more efficiently Allow organizations to provide granular application access through RemoteApp and Desktop Web Access instead of opening the entire corporate network Provide remote access from home to standard corporate desktops as Personal Virtual Desktops Access corporate desktop or specific LOB applications on RDSH servers from anywhere Enable IT to provide access to LOB applications using granular application level controls through Remote App and Desktop Connections Eliminate application-to-OS and application- to-application conflicts with RDVH servers, RDSH servers, and App-V for RDS

Mobile Worker Task Worker User Requirement Solution Need access to corporate applications from remote locations, such as a client site Need to work with limited bandwidth occasionally Need more secure access to confidential data from anywhere Need a task-based user experience and controlled environment Need access to centralized LOB applications from any PC or thin client in the workplace No requirements to save data locally Provide anywhere access to session-based applications and desktops from outside the corporate network through RD Gateway User Requirement Provide access to Remote Desktop Session Host-based desktops or Pooled Virtual Desktops for a standard set of applications Solution

Contractors/ Offshore Worker Office Worker User Requirement Solution Need to access LOB applications or customized in-house applications from outside the office Organizations need granular controls to allow access to only specific applications and not the entire corporate network Keep critical IP within the corporate datacenter Need a rich user experience with multiple applications running Need access to centralized LOB applications Need access to a unified experience at any PC across the organization Allow users to access their corporate desktops on the legacy system at client sites through Personal Virtual Desktops and easily customize it according to their needs User Requirement Provide Personal Virtual Desktops or Pooled Virtual Desktops that allow knowledge workers to access custom LOB applications or install other applications they need more easily Solution

Solving Real-World Problems with Virtualization Windows Server 2008 R2 Remote Desktop Services—Solution Scenarios More Information Summary The Business Challenge

RDS is a centralized desktop and application deployment platform Its inbox capabilities are suitable for low-complexity environments and are extended by partner offerings to fit the needs of the enterprise RDS helps securely connect mobile workers to the applications they need from virtually any PC with a network connection RDS simplifies access to remote desktops applications via a Web page or Start menu, regardless of location or device RDS provides a seamless, rich remote user experience which is close to the experience enjoyed by users accessing local computing resources RDS delivers a higher level of data security and helps simplify regulatory compliance as all data and applications are stored centrally

Solving Real-World Problems with Virtualization Windows Server 2008 R2 Remote Desktop Services—Solution Scenarios More Information Summary The Business Challenge

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