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1.STAND ALONE PROGRAMS FUNCTION ON THEIR OWN AND SOMETIMES CANNOT SHARE DATA WITH OTHER PROGRAMS. INTEGRATED SOFTWARE COMBINES COMMONLY USED PRODUCTIVITY SOFTWARE PROGRAMS SUCH AS A WORD PROCESSOR, SPREADSHEET, DATABASE, PRESENTATION SOFTWARE AND COMMUNICATION SOFTWARE INTO ONE PACKAGE. 2.THE PROGRAMS HAVE SIMILAR USER INTERFACES – IF YOU KNOW ONE, IT IS EASIER TO LEARN ANOTHER MEMBER OF THE SUITE. THEY ARE DESIGNED FOR EASY DATA EXCHANGE BETWEEN THE PROGRAMS. 3.MOST USERS DON’T REALISE THAT THEY DON’T ACTUALLY OWN THE SOFTWARE THEY PURCHASE. YOU ARE IN FACT NOT BUYING THE SOFTWARE BUT RATHER BUYING A LICENCE TO USE THE SOFTWARE UNDER CERTAIN CONDITIONS. 4.A) EULAS OR END-USER LICENCE AGREEMENTS ARE LEGALLY BINDING CONTRACTS BETWEEN YOU AS THE USER AND THE SOFTWARE COMPANY. THEY DESCRIBE WHAT YOU MAY AND MAY NOT DO WITH THE SOFTWARE. B) A SINGLE USER LICENCE MEANS THAT YOU MAY ONLY INSTALL THE SOFTWARE ON ONE COMPUTER. YOU MAY NOT INSTALL IT ON OTHER COMPUTERS – NOT EVEN FOR HOME USE. YOU CAN ALSO USUALLY MAKE ONE BACKUP COPY OF THE MEDIA (CD OR DVD) THAT CONTAINED THE SOFTWARE. A SITE LICENCE AGREEMENT ALLOWS A COMPANY OR ORGANISATION TO AN UNRESTRICTED NUMBER OF INSTALLATIONS OF THE SOFTWARE WITHIN THE COMPANY OR ORGANISATION. A SCHOOL MAY, FOR EXAMPLE, OBTAIN A SITE LICENCE FOR A PROGRAM SO THAT THEY CAN INSTALL IT ON ALL THEIR COMPUTERS (AND ANY OTHERS THEY PURCHASE IN THE FUTURE). THIS IS ALSO SOMETIMES REFERRED TO AS VOLUME LICENSING.

5.NO THE LICENCE AGREEMENT IS NOT DETERMINED BY THE USE OF THE SOFTWARE. SHE MUST ADHERE TO THE CONDITIONS OF THE EULA. 6.NO – SOFTWARE PIRACY REFERS TO THE ILLEGAL INSTALLATION, COPYING AND DISTRIBUTING OF PROPRIETARY SOFTWARE. YOU CAN GENERALLY ONLY MAKE ONE COPY FOR BACKUP PURPOSES – YOU MAY NOT MAKE COPIES TO GIVE TO YOUR FRIENDS. 7.A) FREEWARE IS FULLY FUNCTIONING SOFTWARE THAT CAN BE USED, AND COPIED WITHOUT ANY RESTRICTIONS. SHAREWARE IS SOFTWARE THAT YOU CAN USE FOR A TRIAL PERIOD. YOU CAN DOWNLOAD AND TRY SHAREWARE FOR FREE. THE SOFTWARE DEVELOPER MAINTAINS ALL THE RIGHTS TO THE SOFTWARE. SHAREWARE USUALLY STOPS WORKING WHEN THE TRIAL PERIOD HAS EXPIRED, AND THE TRIAL-VERSION ALSO SOMETIMES DOES NOT INCLUDE ALL OF THE FEATURES OF THE FULL VERSION. AFTER THIS PERIOD, OR SHOULD YOU WISH TO GET THE ‘FULL’ VERSION, YOU WILL NEED TO PAY FOR IT. B) OPEN SOURCE SOFTWARE MAY AND CAN BE ALTERED. C) THE SUPPORT AND DOCUMENTATION CAN BE CHARGED FOR (IT IS THE SOURCE CODE THAT IS FREE). D) LINUX E) OPENOFFICE / LIBREOFFICE. F) NO GUARANTEE OF QUALITY OR THAT IT WORKS CORRECTLY. THERE ARE OFTEN MANY DIFFERENT VERSIONS OF THE SAME PRODUCT. ONE CAN GENERALLY ONLY GET OPEN SOURCE SOFTWARE FROM THE INTERNET. OPEN SOURCE SOFTWARE IS NOT AS WIDELY USED. DOCUMENTATION OR SUPPORT FOR OPEN SOURCE SOFTWARE MAY NOT BE EASY TO ACCESS.

8. UTILITIES ARE USED TO ASSIST THE USER TO PERFORM MAINTENANCE TASKS RELATED TO MANAGING A COMPUTER. 9.A) A DRIVER IS SOFTWARE THAT ALLOWS YOUR COMPUTER TO COMMUNICATE WITH HARDWARE OR DEVICES. B) THE DRIVER WAS AUTOMATICALLY INSTALLED BY THE OPERATING SYSTEM WHEN THE PRINTER WAS ADDED. C) LOOK FOR A DRIVER ON THE INSTALLATION CD OR TRY AND SOURCE IT FROM THE INTERNET. 10.A) COMPRESSION SOFTWARE. B) WINZIP / WINRAR. C) DECOMPRESS / EXTRACT / ‘UNZIP’ IT. 11. FILES CAN BE ACCIDENTALLY DELETED OR OVERWRITTEN WITH THE WRONG VERSION OF THE FILE. FILES CAN SOMETIMES BECOME CORRUPT (THEIR CONTENTS GET A BIT ‘SCRAMBLED’) BY NOT SHUTTING DOWN PROPERLY, POWER FAILURES OR COMPUTER VIRUSES. HARDWARE SUCH AS A DISK DRIVE CAN FAIL. 12. A SPECIALISED BACKUP UTILITY PROGRAM SHOULD BE USED TO MAKE SURE THAT ALL YOUR FILES ARE BACKED UP CORRECTLY. MANY OF THESE BACKUP UTILITIES AUTOMATICALLY COMPRESS THE FILES TO SAVE SPACE ON THE DISK THEY ARE BEING COPIED TO.