Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!1 Assured Delivery Productivity Improvement Programs Measureable Improvements. Guaranteed. Be with the Best! An ISO 9001:2008 Certified Company

Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!2 How is your experience with your current project performances?  Are your staff prepared to manage clients with required skills, tools and competencies?  Are your Project Managers delivering projects on time with quality?  Are your Business Analysts able to gather requirements right first time?  Are your testers using right tools to test? If any of the answer(s) is “No”, we can help you significantly in strengthening your staff competencies.

Quality Consulting © Adaptive Processes ConsultingBe with the Best!3 Why develop your people competency?  In a study of 3,000 companies, researchers at the University of Pennsylvania found that spending 5% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.  People are the most critical resource for knowledge driven organizations.  Better skills means better productivity and better client satisfaction – hence better business results. People Partners Technology Process 4 Pillars of business

Quality Consulting © Adaptive Processes ConsultingBe with the Best!4 Challenges in competency enhancement programs  Difficulty in planning in-house programs due to lack of training capacity  Difficulty in organizing trainings for smaller batches  Diverse competencies needed to fulfill staff training requirements  Logistics of planning and scheduling the program

Quality Consulting Can’t we do it ourselves? A structured coaching and learning environment enhances learning process by a factor of 10 Provides an opportunity to verify if the organization manages its activities in a consistent manner Opportunity to learn and share best practices that may be hidden inside the organization itself Adaptive industry best practices as we have helped 100+ clients to improve their delivery practices © Adaptive Processes ConsultingExperience World Class Processes!5

Quality Consulting © Adaptive Processes ConsultingBe with the Best!6 What is assured skill development program?  Client pays 50% of the cost as intervention is carried out and 50% after final assessment  An approach where Adaptive commits to improve client personnel skills in defined skill areas  Client and Adaptive jointly define skill areas and assessment method  Current skill development areas are  Project management  Business analysis  Requirements management  Test management  Quality management  Business process improvement  Information security management  Service management  All courses accompanied with elearnings and pre- class room study

Quality Consulting © Adaptive Processes ConsultingBe with the Best!7 Benefits of the program  Guaranteed performance improvement  Structured career and skill enhancement program for your employees  Accredited programs  High quality courseware with elearnings  Access to Adaptive current and future elearnings – 10+ elearnings  No logistics to be organized  Significant discounts on market rate  Trusted training partner with 100+ workshops already committed  Trainings by practitioners  Courses conducted on weekends to save billable days  Adaptive is open to design newer programs in case clients need the same continuously

Quality Consulting Intermediate Advanced Expert Business Success 8Be with the Best!(c) Adaptive Processes Continuous skill enhancement – Multi Phased Approach Intermediate Level Thorough knowledge of processes Knowledge of tools Proficient in activity Advanced Level Perform activities independently Sound knowledge of modeling techniques and tools Manage clients Advanced international certification Expert Level Mentor other staff Proficient in modeling techniques and tools Proficient in client management Advanced international certification

Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!9 Adaptive advantages Industry practicing faculties with minimum 15+ years experience More than 100 workshops conducted in Bangalore, Mumbai, Pune, Chennai, Bangkok Best in class course-ware Case study based approach Most courses augmented with eLearning Matured programs – multiple programs delivered through open houses and corporate programs Courses can be customized to Client requirements

Quality Consulting © Adaptive Processes ConsultingBe with the Best!10 Continuous Skill Enhancement Progarm

Quality Consulting © Adaptive Processes ConsultingBe with the Best!11 What is Continuous Skill Development Program  An approach where Adaptive commits to deliver 24 trainings (6 programs repeated in each quarter)  Topics covered are  Project Management  Business Analysis and Requirements Management  Quality Management System – Implementation and Auditing  Information Security Management System – Implementation and Auditing  Service Management System – Implementation and Auditing  All courses accompanied with elearnings and pre-class room study

Quality Consulting © Adaptive Processes ConsultingBe with the Best!12 Benefits of Continuous Skill Enhancement Program  Absolute predictability to program dates – Dates published in beginning of fiscal year  Structured career and skill enhancement program for your employees  Accredited programs  High quality courseware with elearnings  Access to Adaptive current and future elearnings – 10+ elearnings  No logistics to be organized  Significant discounts on market rate  Trusted training partner with 100+ workshops already committed  Trainings by practitioners  Courses conducted on weekends to save billable days  Adaptive is open to design newer programs in case clients need the same continuously

Quality Consulting CSDP Programs © Adaptive Processes ConsultingBe with the Best!13 #TrainingAccreditation Elearning (in hours) Classroom training (# of days ) Program Value (INR) 1 Software Project Management Training PMI USA Business Analysis (Requirements Management) IIBA Canada QMS (ISO 9001) Auditor and Implementer Adaptive QMS (ISO 9001) Auditor and Implementer Adaptive ISMS (ISO 27001) Auditor and Implementer Adaptive ITSM (ISO and ITIL) Auditor and Implementer Adaptive

Quality Consulting Terms of Engagement Adaptive shall publish an annual calendar for the training All trainings shall be conducted at Adaptive premise For any specific program, one client can nominate at most 3 candidates Training credits need to be utilized 25% in each quarter If due to any foreseen event, a scheduled program can not be held, Adaptive shall provide additional 50 USD credit to the client Clients need to purchase the program coupons in the beginning of the financial year and can spend the same all throughout the year Program cancellation / rescheduling charges apply © Adaptive Processes ConsultingBe with the Best!14

Quality Consulting Program Value © Adaptive Processes ConsultingBe with the Best!15 Coupon value purchased (INR) Redeemed value (INR) 100,000130, ,000270, ,000420, ,000580, ,000800, ,00010,00,000 12,000,00027,000,000

Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!16 Adaptive eLearnings Web-based eLearning Has built in quizzes to test understanding Provided as complementary product with Adaptive Process Accelerator Current eLearnings available for –Business analysis –CMMI –ISO 9001 –ISO –Agile and Scrum –QMS Internal Audit –Configuration Management –BS –ISO 20000

Quality Consulting Sample Course Outline © Adaptive Processes ConsultingExperience World Class Processes!17 Comprehensive Course Outlines Available at

Quality Consulting Sample eLearning Links  Business Analysis   CMMI   ISO 9001   Agile Agile   ISO ISO  © Adaptive Processes ConsultingExperience World Class Processes!18

Quality Consulting Sample Course Handout © Adaptive Processes ConsultingExperience World Class Processes!19

Quality Consulting iEnable The Talking Delivery Management System

Quality Consulting Challenges People recruited seem to have lesser experience day by day How can we continually improve our delivery capability? How do we get a system that automatically adopts best practices? How do our Project Managers follow our PM practices quickly? How do we train all our employees on our processes? 21Adaptive Processes © Be with the Best!

Quality Consulting Reasons behind challenges Typically QMSs are developed as text documents running into hundreds of pages In most organizations, most processes are not effective with as most users do not understand the QMS Most QMSs are large volume of text which is not very interesting for users Considerable effort required to train employees on the policies, processes, templates Adherence to QMS remains extremely low 22Adaptive Processes © Be with the Best!

Quality Consulting iEnable : Adaptive Talking DMS Adaptive introduced World’s First Audio and Video Based Delivery Management System (DMS), iEnable, to over come the short-comings of the traditional QMSs iEnable explains critical templates through audio and video demonstrations Flash based interface Integrated system for Agile, CMMI, ISO 9001, ISO 27001, BABoK 8 elearnings 20+ project management and engineering templates in audio and video format – More in pipeline Integrated certification module for verifying employee learning effectiveness Requirements Catalog Template 23Adaptive Processes © Be with the Best! Use Case Template

Quality Consulting iEnable Contents 50+ software engineering and project management templates in video format Engineering Life Cycles –Agile, Linear development, Application management, Iterative, Package Implementation, Porting, Testing Project Management Processes –Project Planning, Monitoring and Control, Contract Review Process –Estimation –CM Processes Templates, Guidelines and Checklists gathered 24Adaptive Processes © Be with the Best!

Quality Consulting Business benefits Significant help in employee skill upgrade Reduced effort spent on process training Better quality Better productivity Reduced induction effort for lateral hires Better compliance 25Adaptive Processes © Be with the Best!

Quality Consulting Adaptive Training Capabilities © Adaptive Processes ConsultingExperience World Class Processes!26

Quality Consulting © Adaptive Processes ConsultingBe with the Best!27 Adaptive Processes overview  Mission: “To help organizations improve governance, risk and compliance management in cost-effective and timely manner”  ISO 9001:2008 Certified from DNV  Member of NASSCOM  Endorsed Education Provider for International Institute of Business Analysis (IIBA), Canada  More than 100 trainings and workshops conducted in Bangalore, Pune, Bangkok, New Delhi and Chennia  Completed 10 ISO 9001, 2 CMMI, 5 ISO 27001, 10+ ISMS initiatives  Served 100+ clients so far  100% key client repeat rate  GRCPerfect - Enterprise Governance, Risk and Compliance management system for rapid and cost effective process implementation

Quality Consulting © Adaptive Processes ConsultingBe with the Best!28 Adaptive Training Services More than 100 training with close to 2000 person-days of trainings conducted Entire spectrum of trainings in project, business analysis, risk and process management Extremely good feedback ratings

Quality Consulting © Adaptive Processes ConsultingBe with the Best!29 Adaptive eLearning for CMMI/ ISO 9001 / ISO / Agile Web-based eLearning Has built in quizzes to test understanding Provided as complementary product with Adaptive Process Accelerator Current eLearnings available for –Business analysis –CMMI –ISO 9001 –ISO –Agile and Scrum –QMS Internal Audit –Configuration Management

Quality Consulting Open workshop participants © Adaptive Processes ConsultingExperience World Class Processes!30

Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!31 Our esteemed clients….

Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!32 Our esteemed clients…. ANTSCORP

Quality Consulting Earlier Feedbacks I would definitely recommend this training to others in Accenture!! – Sukirti Sen, Accenture Thanks for conducted wonderful session and shared your excellent knowledge with us. I felt this session was knowledge enhancement for me. Hope it will increase my confidence and perform my roles well in my projects - Chandra Sekhar Challa (Value Labs) Thanks for the class it was very interesting and informative. – Sheeja Abraham, AzkoNobel I am impressed and Appreciate work and efforts put by you, LN and team in making all participants take home the best with them. Would definitely recommend this program to any of my colleagues, Friends - Ashwin Baliga, BA, at Xora Inc More feedbacks available at – tinyurl.com/Linkedin-BA-feedback – tinyurl.com/BA-feedback – © Adaptive Processes ConsultingBe with the Best!33

Quality Consulting SW engineering and others Certified Business Analyst Configuration Management Good Programming Practices Introduction to Software Quality Requirements Management Software Engineering Principles Introduction to Software QA Software Reviews Software Testing Principles Software Metrics Statistical Process Control Quality and Security Introductions © Adaptive Processes ConsultingBe with the Best!34

Quality Consulting Project Management Essential Program Management Stakeholder Management Certified Scrum Practitioner Introduction to Agile and Scrum Introduction to MS-Project Project Management Basics Advanced Project Management Risk Management Program Management Office Certified Software Team Lead Statistics for Project Managers Software Estimation © Adaptive Processes ConsultingBe with the Best!35

Quality Consulting Standards CMMI for Services Introduction to CMMI for Development CMM Implementation Workshop Introduction to ISO (EMS) Introduction to ISO (OHS) Certified ISO Auditor and Implementer Introduction to ISO 27001:2005 Certified ISO 9001 Internal Auditor Introduction to ISO 9001:2008 Certified ISO 9001 Auditor and Implementer Six Sigma Green Belt Business Continuity Management Integrated Management Systems Continual Improvement Techniques © Adaptive Processes ConsultingBe with the Best!36

Quality Consulting Trainer Profiles © Adaptive Processes ConsultingExperience World Class Processes!37

Quality Consulting LN Mishra Principal Consultant and Trainer 18+ years of IT and Consulting experience with various companies such as IBM, Infosys, PWC, iGate etc public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO Certified Business Analysis Professional from IIBA, Canada Certified Project Management Professional from PMI, USA Certified Scrum Master from Good Agile, USA Certified Quality Analyst (World Topper-Year 2000) Certified ISO 9001, ISO and ISO Lead Auditor PGDM from IIM Ahmadabad and BE in Electronics and Communication © Adaptive Processes ConsultingExperience World Class Processes!38

Quality Consulting Wing Commander Bijay Jyotishi Principal Consultant and Trainer Six Sigma Master Black Belt 25+ years of IT and Consulting experience with Wipro and Indian Air Force. Consulted clients in US Multiple public and in-house workshops conducted in the areas of business analysis, process improvement and Six Sigma M Tech from IIT Delhi and B Tech from Birla Institute of Technology © Adaptive Processes ConsultingExperience World Class Processes!39

Quality Consulting Manjula Dharmalingam Principal Consultant and Trainer 18+ years of IT and Consulting experience with various companies such as IBM, Airtel etc. 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building Certified Project Management Professional from PMI, USA Certified ITIL Manager © Adaptive Processes ConsultingExperience World Class Processes!40

Quality Consulting Anand K Anand Six Sigma Master Black Belt 15+ years of IT and Consulting experience with various companies such as Deutsche Bank and IBM, Infosys and LG Electronics. Multiple public and in-house workshops conducted in the areas of process improvement and Six Sigma PGDBA from Symbiosis and BE © Adaptive Processes ConsultingExperience World Class Processes!41

Quality Consulting Debashish Naik Lead Consultant and Trainer 20+ years of IT and Consulting experience with various companies such as IBM, Perot Systems, HCL and PWC. Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma Certified ISO 9001, ISO 20000, ISO and BS Lead Auditor PGDM from MDI Gurgaon and BE in Electronics and Telecommunication © Adaptive Processes ConsultingExperience World Class Processes!42

Quality Consulting Rebecca Randad Senior Consultant 13+ years of industry experience in software development and software quality assurance Worked as Project Manager with Wipro Technologies Bachelor in Engineering from BMS College of Engineering, Bangalore © Adaptive Processes ConsultingExperience World Class Processes!43

Quality Consulting Venkateswara Bhat Consultant and Trainer - Adaptive Processes 15+ years of industry experience with 5+ years in networking domain Multiple in house and public workshops conducted in the area of Information Security (ISO 27001) Certified ISO Lead Auditor Certified Information Systems Security Professional – CISSP Cisco Certified Network Associate - CCNA Consulting experience with various companies such as Verse, VLS, PTG, AJG Hands on experience in implementing ISO 9001 and ISO B.Sc Maths from Madurai Kamaraj University © Adaptive Processes ConsultingExperience World Class Processes!44

Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!45 Thank you for providing us an opportunity to present ourselves to you. Hoping for a long mutually rewarding relationship. Contact Information Cell: #51, 3 rd Cross, Church Street Koramangala 6 th Block Annex Bangalore –