HIT Policy Committee Certification/Adoption Workgroup Subgroup: Health IT Workforce Development Scott White, 1199 SEIU United Healthcare Workers East, Co-Chair Larry Wolf, Kindred Healthcare, Co-Chair January 14,

Creating a Learning Atmosphere for all levels of the Workforce Workforce needs requisite knowledge, skills, abilities and attitudes that complement: – Transformation to implementation of Health Information Technology supported Patient Centered Medical Home model which delivers comprehensive, coordinated, patient-centered, accessible, high-quality and safe care. – Development of and access to learning resources that specifically target a team-based approach to care that is heavily supported by technology – Traditional roles within a practice must adapt to this new model of care, which may require new or updated skills. 2

MILESTONES/DELIVERABLES Identify existing tools and solutions for training that could be rapidly deployed and present recommendations to the Health IT Policy Committee. Identify needed competencies for the health care workforce using health IT Make recommendations to the Committee on the scope, content and deployment of an education and awareness plan. Identify public and business policies that need to be changed or that are needed to meet the specific charge, and make recommendations to the Committee. Make recommendations to the Committee to implement a pilot effort and a rollout plan that will realize the specific charge. Evaluate the year and progress towards achieving the broad charge. 3

RECOMMENDATION Recommend the identification and validation of the competencies required by incumbent workers to support the adoption and delivery of patient centric care. 4

RECOMMENDATION 2.Recommend that these competencies be widely disseminated to the following communities: Addition of higher education departments Federal agencies Healthcare organizations Credentialing organizations and professional support organizations such as HIMSS, AHIMA, AMIA, CHIME, CompTIA, AHA, HCA etc. 5

RECOMMENDATION 3.Advocate that existing undergraduate and graduate programs in healthcare align to support the competencies required for team- based care in the patient-centered medical home model 6

MILESTONES/DELIVERABLES NEXT RECOMMENDATION Identify existing tools and solutions for training that could be rapidly deployed and present recommendations to the Health IT Policy Committee. Make recommendations to the Committee for deployment targets and models for deployment. Make recommendations to the Committee on the scope, content and deployment of an education and awareness plan. Identify public and business policies that need to be changed or that are needed to meet the specific charge, and make recommendations to the Committee. 7

RECOMMENDATION 4.The workforce development efforts funded via the Office of the National Coordinator have created a rich baseline of curriculum, training programs, graduate level certifications and degrees. We should identify and review the effectiveness of these workforce initiatives sponsored by the ONC, and leverage and/or expand them to shorten the timeframe for standing up workforce programs across the country. 8

MILESTONES/DELIVERABLES NEXT RECOMMENDATION Make recommendations to the Committee on the scope, content and deployment of an education and awareness plan Identify existing tools and solutions for training that could be rapidly deployed and present recommendations to the Health IT Policy Committee. 9

RECOMMENDATION 4.Review and identify other critical workforce linkages that will be needed to support patient-centric care models via health it. We should advocate that these linkages will also need strong workforce development support from local, state, federal agencies, NGOs and private entities. As we are able, we should point to effective partnerships and collaborations that are focused on training and education for these areas, or advocate for additional funding to stand up workforce programs meeting these needs. Review all partnerships and collaborations via: – Credentialing organizations in the Health IT space such as HIMSS, AHIMA, AMIA, CompTIA, etc. – Higher education, specifically those institutions who have received funding from HHS, DOL, CMS 10

RECOMMENDATION 5.Recommend outreach to entities such as AHA, HCA, LTC, RECs etc to create an awareness of training resources and best practices that have been developed. 11