Staff Development & Training ? ? ? ? ? ? What is Performance Management? ? ? ? ? ? ? ?

The Planning, Managing and Evaluating of Performance. A continuous process with ongoing communication linking each of the elements together.

Plan and Develop Objectives May-June 02’ Evaluate May-June 03’ Performance Management Process Perform and Manage July 02’ to June 03’

Planning  WHAT needs to be accomplished?  HOW it will be achieved?

Cascading Objectives Review College’s Annual Goals Review Budget Unit Goals Employee Performance Objectives

Perform and Manage Perform –A–A–A–Achieve desired results –D–D–D–Document! Document! Document! Manage –O–O–O–On-going, two-way communication –F–F–F–Feedback to reinforce desired performance –T–T–T–Tracking

Evaluate Measuring WHAT results were achieved Measuring HOW those results were accomplished

Writing SMART Performance Objectives

S pecific Focus on why the job exists Focus on the results Ask: What happens when the job is well done?

Objective Critique To follow a healthier lifestyle. Take advantage of appropriate professional development or classes. Be able to provide accurate information in an efficient manner to expedite students’ requests.

M easurable Quantify your objective Ask: How will I know when I’ve reached the desired result?

A chievable Realistic target dates Resources available Ask: Is there a reasonable chance results will be achieved?

R elevant Direct link to your job Supports department objectives Ask: Is this task relevant to the department goals or my job?

T ime-based Specific due date Establish milestones if time frame is “by the end of the year” Ask: When can I achieve the results?

Writing Objectives Small Group Activity Time: 20 minutes

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Reward & Recognition Program Goals Establish a criterion for non-financial recognition and reward program at CCC This approach is “best practice” and embraces the “employer of choice” model

Reward & Recognition Program Objectives To implement a system of non- monetary rewards for our employees To embrace recognition as a cornerstone